Results-oriented professional with extensive experience in both the pharmaceutical and insurance industries. Adept at leveraging expertise in account management, and customer service to drive business growth and exceed organizational objectives. Proven track record of cultivating strong relationships with key stakeholders, including healthcare providers, insurers, and clients.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
KEY ACCOUNT ASSOCIATE
GARY PHARMACEUTICALS PVT LTD
08.2023 - Current
Conducted in-depth consultations with clients to understand their production requirements, including composition preferences, desired cost structures, minimum order quantities (MOQs), and time constraints.
Utilized comprehensive knowledge of production processes and industry standards to formulate detailed proposals that addressed each client's specific needs and specifications. This involved analyzing various factors such as material sourcing, manufacturing methods, pricing strategies, and production timelines.
Developed strong client relationships through timely and thorough follow-up on inquiries and concerns. Doubled the companies product offerings to 5 key accounts, increasing the revenue by 150%.
Delegated market research to identify emerging trends and opportunities within the industry.
Served as a subject matter expert on our pharmaceutical products, including their features, benefits, and applications. Educated key accounts on product offerings.
Address any customer inquiries, concerns, or complaints in a timely and professional manner. Work closely with internal teams, including customer service, marketing, and logistics, to ensure customer needs are met.
POLICY MANGEMENT ANALYST
AT AXA XL
01.2021 - 07.2023
Directly supported AXA XL underwriters / DAMs in account administration for the North American region.
Drove business process implementations across different levels by efficiently learning new processes while maintaining accurate results.
Engaged with Underwriters and Brokers on a regular basis for faster query resolution and suggestive improvements.
Followed defined processes and procedures while maintaining the ability to prioritize workload.
Maintained Strong customer-service focus.
INTERN
AT BYJUS
09.2020 - 11.2020
During this 8-week internship, I successfully identified, categorized, and transformed leads into revenue streams for the company.
During my internship tenure, I generated ₹200,000 in revenue within a span of 6 weeks.
Also got hands on experience with CRM software Leadsquared.
COORDINATOR
COLLEGE PLACEMENT CELL
06.2018 - 01.2020
As the College Placement Cell Coordinator, I have organized informative seminars consistently over the years, featuring sessions with a diverse array of stakeholders. These seminars have included representatives from multinational companies, local businesses, and training institutes, providing students with valuable insights into various industries and career paths.
During my final year in this role, I effectively managed a small yet efficient team of three individuals. Together, we worked tirelessly to address student queries and concerns, ensuring that all students received timely and accurate guidance throughout their job search process. By leveraging our collective expertise and resources, we were able to provide comprehensive support to students as they navigated the complexities of the job market.
PARTY WORKER DURING VIDHAN SABHA ELECTIONS
PUNJAB
Surveyed throughout the constituency trying to assess the political wave among the public.
Engaged and served the community through various social drives including visits to schools and healthcare centres.
Education
BBA - Marketing Management And Research
SACCM, Punjab University
06.2017 - 11.2020
High School Diploma -
Pinegrove School
Shimla
02.2012 - 2015.02
High School Diploma -
Sacred Heart Convent
Ludhiana
03.2015 - 2017.03
Skills
Communication
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Accomplishments
Came second in DR MEMORIAL British Parliamentary Debate which is a national level Debate competition.
Won first prize for intra university Debate competition for the years 2019 and 2020.
Have always maintained keen interest in sports having played and won various events throughout school and college.
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