Performance-oriented Sales Leader offering exceptional record of achievement over 19+ year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Zonal Sales Manager
SS Innovations Pvt. Ltd.
Lucknow, North & East
07.2024 - Current
Conduct comprehensive product training sessions for sales staff, Surgeons, enhancing their knowledge and skills.
Led a high-performing sales team to exceed targets and improve overall performance.
Developed strong relationships with key -suit clients for sustained business growth and customer retention.
Expanded the company''s market presence through strategic networking and partnership-building efforts.
Identified potential areas of growth within existing markets by analyzing sales data patterns.
Managed a diverse portfolio of accounts, ensuring consistent revenue generation from multiple sources.
Senior Area Sales Manager
Becton Dickinson India Pvt. Ltd.
07.2021 - 06.2024
Promoting the concept of PICC to Oncology/ICU/Neuro Segment in entire UP & Bihar market.
Leading and motivating Sales Team (off Role-3 individuals) to achieve their monthly/yearly budget.
Conducting CME’s, RTMs & Training sessions for Dr’s to help them use the PICC.
Training Nursing staff for maintenance of PICC Line.
Managing the business flow (2 Cr Annually) through Dealer & Sub Dealer network.
Handling Govt & Tender Business in UP, Bihar.
Handling Key Accounts like Medanta, Apollo, SGPGI, Tata across UP/Bihar.
Working diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Modeled strong negotiation skills to help team members close tough deals with lucrative clients.
Coordinated and conducted well-organized product presentations and demonstrations to potential customers at seminars and trade shows.
Established strong relationships with major accounts and key decision-m akers to increase sales in designated territory.
Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
Exceeded targets by building, directing, and motivating high-performing sales team.
Giving a robust growth of 55% YOY.
Area Sales Manager
Becton Dickinson
Mumbai, Maharashtra
05.2018 - 06.2021
Increased sales to Suppliers, retailers & end users resulting in 8% increase in profit share.
Raised customer satisfaction helping to build lasting relationships with customers.
Planned and developed strategies to increase sales in the territory for Syringes, Spinals & Cannulas.
Retained and ensured proper handling and care of 150 existing supplier, W/s network.
Managed 14 individuals (4 on roll, 10 off roll) while leading the business of a new defined sales region.
Streamlined operational efficiencies, tracking weekly sales to develop senior leadership reports for corrective action planning.
Managing Channel Sales which includes Distributors, Suppliers, Retailers & Dr’s (16 Cr annually).
Maintaining healthy ratio of Primary & Secondary at Distributor Level.
Managing, controlling Price at Distributor/supplier level.
Managing COMPLIANCE in every aspect of work.
Communicating with customers as soon as issues arose to immediately determine a resolution before the problem escalated.
Conducting training sessions for Hospital staff in order to upgrade their skills.
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Associate Consultant
Capgemini
02.2014 - 03.2018
Led collaboration efforts with the chief consultant to oversee diverse projects
Conducted training sessions with 14 lead consultants to optimize efficiency
Developed a proof-of-concept thin-client web framework for enterprise intelligence applications within tight deadlines
Provided tailored training sessions for employees in Mosaic, Edwards related to SAP SD and SAP CRM
Cultivated strong client relationships throughout project cycles
Monitored project budgets, managing tasks to minimize costs
Assisted clients in analyzing computing and network needs, implementing budget-friendly solutions
Implemented industry-standard design patterns into the existing codebase for a comprehensive system architecture model
Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.
Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
Delivered high-quality presentations showcasing key findings and recommendations to both internal stakeholders and clients.
Collaborated closely with cross-functional teams to devise effective strategies and action plans for clients'' businesses.
Area Sales Manager (Phaco Machine & IOL's)
Alcon laboratories Pvt. Ltd.
Pune, ROM
01.2009 - 12.2013
Managed the annual business of Maharashtra Region totaling INR 6 Cr for IOLs and Phaco Machines
Supported branding initiatives by developing innovative sales and marketing programs to increase visibility and outreach within the target demographic
Initiated and cultivated new business opportunities through effective networking strategies
Implemented strategies to enhance customer service, company visibility, and brand recognition continually
Strengthened revenue streams by devising sales strategies informed by industry trends and competitor analysis
Surpassed sales targets and enhanced profitability by crafting sales strategies and business plans aligned with market dynamics
Directed sales planning, development, and account management for the territory, including meeting key customers, generating new prospects through cold calls, and forecasting
Identified non-Phaco surgeons and provided training for Phaco surgery, offering demonstrations of Phaco-Equipment and Lieca Microscope to dispel assumptions
Attended surgeries/OT/OR to assist doctors in exploring machine capabilities and evaluating their surgery skills
Participated in conferences to promote company brands and increase share of voice (SOV) in the industry
Professional Service Representative
Dr. Reddy's Lab
04.2005 - 12.2008
Regularly visited key accounts to ensure consistent sales of post-operative drugs for knee/joint replacements
Conducted thorough surveys to gain insights into customer preferences and market dynamics
Effectively managed distributors to streamline supply chain operations
Oversaw retail outlets within my designated area
Successfully achieved monthly sales targets through strategic planning and execution
Covered various demographic locations to maximize market reach and penetration
Operation Manager (Electrical) at SS ENGINEERING (A Grade Contractor) & SS POWER ENGINEERING Pvt. Ltd.Operation Manager (Electrical) at SS ENGINEERING (A Grade Contractor) & SS POWER ENGINEERING Pvt. Ltd.