Summary
Overview
Work History
Education
Skills
Address
Websites
Timeline
Generic

MANMEET CHAWLA

Human Resources
Pune,MH

Summary

Core Competency: Overall 21 years work experience of which 18 years leading the Talent acquisition in various roles and capacities. Well versed in domestic, global and niche hiring skills including C-levels leadership hiring. Stakeholder Management: Built a strong rapport with internal as well as external clients. Worked with various clients on different domains, for the skills handled. Front end the Recruitment/Staffing Process for the client and built customer satisfaction Account Management: Experience in identifying opportunities and developing recruitment solutions to manage large commercial accounts Management Reporting/ Dashboard Management: Owning MIS reports and statistics for Stakeholders and internal reference, doing month end analysis on areas like Interview Metrics, Channel mix, Processing Time/Ageing of profiles, SLA, compliance, etc. People Management: Effectively handling a team of Recruiters and Recruitment Leads for achieving the set goals /targets to enhance the business

Overview

4
4
Languages
21
21
years of professional experience

Work History

Associate Director- Talent Acquisition

Concentrix
01.2020 - Current
  • West Zonal Leader- Talent Acquisitions (Role : Head – Recruitments, Reporting to Director) Geography : West Location 4 Sites (1- Mumbai, Thane, Pune, Vadodara) Team Size : of 52 , 2 Sr Managers/6 Managers/ 6 Assistant Managers/ 37 Recruiters and Sr Recruiters.Closing 1,500+ positions on a monthly basis, with an average recruitment productivity of 30 joinees per recruiter per month across locations.. Lowering the Cost Per hire by driving various channels like Employee Referral, Portals, Social Media, Driving special projects like PWD hiring and LGBTQ hiring through various NGOs. Closed Increasing employee referral contribution from 45% through various employee referral programs. Conceptualized and implemented WARM (WhatsApp Recruiting Model), which helps recruiters touch base with candidates through WhatsApp to minimize offer dropouts and increase candidate footfalls. Working on RFPs/RFQs from recruitment perspectives, along with Sales and BD teams, presenting a recruitment overview to potential clients during the sales pitch.
  • Successful implementation of the virtual hiring process through automation, and continuous efforts to make the recruitment life cycle simpler.
  • Led cross-functional teams to execute strategic initiatives, enhancing operational efficiency and project delivery timelines.

Senior Manager Talent Acquisition

Sitel India
03.2017 - 01.2020
  • Handling end to end recruitment process for Pan India, comprising of Mumbai/Goregaon/Chennai/ Hyderabad location
  • Managing hiring requisitions of Volume & lateral hiring for multiple processes across verticals (Telecom/Non Telecom/Operations/Niche IT hiring, BFSI, FAO) Monitor hiring requisitions, Cost Per Hire and quality of Hires on a regular basis/ Working on RFPs/RFQs from recruitment perspectives along with Sales & BD teams Presenting recruitment overview to potential clients during sales pitch. Handled a team of 4 Managers/ 30 Recruiters

Manager II - Talent Acquisition

Sutherland Global Services
05.2016 - 03.2017

Manager II - Talent Acquisition

Sitel India
12.2011 - 05.2016

Team Leader- Talent Acquisition

Intelenet Global Services
06.2010 - 12.2011

Sr Customer Service Professional

Zenta Pvt Ltd
05.2005 - 12.2007
  • Volume Hiring Mid Level Senior Level Hiring. Market Intelligence. Shared Services Hiring Hiring in Different Demographics and skillset

Sr Customer Service Professional

Zenta Pvt Ltd
05.2005 - 12.2007
  • Volume Hiring Mid Level Senior Level Hiring. Market Intelligence. Shared Services Hiring Hiring in Different Demographics and skillset

Education

SSC -

SES High School
Thane, Maharashtra

Diploma - HR

Wellingkars
Mumbai, Maharashtra

Post Graduate program - MBA HR

NIBM
Mumbai, Maharashtra
04-2009

Bachelor of Commerce - undefined

Joshi Bedekar College
Mumbai, Maharashtra
04-2005

HSC - undefined

Joshi Bedekar College
Thane, Maharashtra
04-2000

Skills

Project management

Strategic leadership

Analytical thinking

Coaching and mentoring

Relationship building

Team collaboration and leadership

Address

P-1004, Ganga Platino, Near Eon IT Park, Kharadi Pune Pune - 411014 Maharashtra

Timeline

Associate Director- Talent Acquisition

Concentrix
01.2020 - Current

Senior Manager Talent Acquisition

Sitel India
03.2017 - 01.2020

Manager II - Talent Acquisition

Sutherland Global Services
05.2016 - 03.2017

Manager II - Talent Acquisition

Sitel India
12.2011 - 05.2016

Team Leader- Talent Acquisition

Intelenet Global Services
06.2010 - 12.2011

Sr Customer Service Professional

Zenta Pvt Ltd
05.2005 - 12.2007

Sr Customer Service Professional

Zenta Pvt Ltd
05.2005 - 12.2007

HSC - undefined

Joshi Bedekar College

Bachelor of Commerce - undefined

Joshi Bedekar College

Post Graduate program - MBA HR

NIBM

Diploma - HR

Wellingkars

SSC -

SES High School
MANMEET CHAWLAHuman Resources