To learn and function effectively in an Organization and be able to deliver my best to the satisfaction of my superiors in the Organization and be helpful to all co-workers and always endeavor to constantly upgrade my knowledge and skills which would help the Organization.
Overview
14
14
years of professional experience
1
1
Language
Work History
Admission Manager
M Square Global Education Solutions
, Haryana
02.2022 - Current
Description – Handling Australia Process including GTE, Managing team size of 7 with regular training and latest updates as per DHA, Maintaining MIS and reports of the team, Communicating with International Team for follow ups on applications status and refunds, working on live portal and deals with queries of agents and Sales Team on daily basis, Documents verification and Compliance checks, Issue resolution within TAT
Senior Admission Counselor
Institute Of Professional Banking
, Haryana
02.2020 - 07.2020
Generating leads of the students interested in the course, dealing with the walk – in clients, meeting churn up targets of the month, maintaining MIS regularly.
Floor Incharge
Touchstone Educationals
Khanna, Punjab
01.2016 - 02.2017
Looking after the operations team, handling team of sales counselors including their training and targets achievement, managing cash of branch and sales targets..
Branch Operation Executive
Edelweiss Tokio Life Insurance Co
Varanasi, Uttar Pradesh
11.2012 - 11.2015
Looking after the operations, administrations as well as cash handling of the Varanasi branch in view of Proposal Login, Issuance, Premium Renewal Collection and Maintaining MIS, Customer Service, Policy Servicing on regular basis, Banking of Cash collection in TAT, Banking of Cheque collection in TAT, Petty cash Handling, Third Party Voucher, Vendor Payment, Cost Mitigation, Update of key updation, Zero Assets Loss, Taking regular sessions of DM's and PFA's on form filling and AML/KYC Guidelines
Control over Advisor's IRDA Training, Business Support, Coordination for Sales Training Programs, Advisor Licensing, Advisor License Renewal, Inventory Management, Rewards & Recognitions, Advisor Reimbursement, Zero Defect Applications, Renewal Servicing, Branch Servicing Accuracy (Advisor NEFT Processes within EOM, Rescheduling of exam done within TAT
Contractibility, Support BM/BH in various key branch initiatives / and various MIS etc
Got promoted with maximum rating within one year
My new goals and responsibilities were training to Junior Branch Operation officers and look after the allocated branch working and persistency, doing audit in terms of processes and documents, sharing audit report to Regional Operations Manager, making necessary changes wherever required.
Administration Executive
IRDA accredited ATI, Agents Training Institute
Varanasi, Uttar Pradesh
09.2010 - 10.2012
Approved by IRDA Designation : Operation &, Alpran Software is an IRDA accredited training institute working in total of 10 locations of UP
I was working as an Operations head handling operations part of all branches from Varanasi itself
My Job profile included dealing with various insurance companies for training batches, worked on live portal, timely allocation of training slots and faculty arrangements, maintaining MIS of various companies , Invoices , follow-up for payments, arousing various business opportunities with new companies tie-up etc.
Education
Master of Business Administration (MBA) - undefined
2013
Licentiate - Insurance
Insurance Institute of India
2013
B.C.A - undefined
Alagappa University
2010
XII - undefined
G.N.E.S, C.B.S.E Board
2007
GPA: 68.08%
undefined
Sunbeam School, CBSE
2005
GPA: 72.80%
Accomplishments
Had participated in various sports and athletic events and won prizes in school
Had won 4 prizes in carom in various State, District and National level symposiums
Had participated in various singing competitions and won 1st Prize in Inter School Competition organized by Bharat Vikas Parishad
No history of arrears in ALAGAPPA UNIVERSITY examination
Professional Achievements
Have qualified in each contests launched at Regional, Zonal and HO level
First BOE of the Region to get Promotion
Have attended 3 days Training in Delhi under AVP (Operations) and had given presentation on Branch Audit and Cash Handling
Zero escalations and continuously achieving 100% KRA
More than 100 Visa approvals in the year 23-24
Awarded with the energetic performance certificate 2023
Twice awarded as the achiever of the month
Interests
Peer Muchalla, Zirakpur- 140603, Permanent address : , C-19/128 3-D Nanak Nagar Near Sigra Thana, Varanasi
I hereby declare that all the information's laid above are true to my trust and belief
(Manmeet Saluja) Place
Skills
Employee Supervision
Office Management
Workflow Processes
Course Enrollment Assistance
Student Relationship Development
Performance Monitoring
Strategic Planning
Compliance checks
Performance monitoring
Customer Service
Timeline
Admission Manager - M Square Global Education Solutions
02.2022 - Current
Senior Admission Counselor - Institute Of Professional Banking
02.2020 - 07.2020
Floor Incharge - Touchstone Educationals
01.2016 - 02.2017
Branch Operation Executive - Edelweiss Tokio Life Insurance Co
11.2012 - 11.2015
Administration Executive - IRDA accredited ATI, Agents Training Institute
09.2010 - 10.2012
- Master of Business Administration (MBA),
Insurance Institute of India - Licentiate, Insurance
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Admissions Consultant at Global University Systems Education Business Process Solutions and Services Philippines, IncAdmissions Consultant at Global University Systems Education Business Process Solutions and Services Philippines, Inc