Manmeet Singh
Delhi NCR,DL
Summary
I possess extensive experience in managing various project stages, including New Product Ideation, Development, Implementation, Sales, Execution, Budgeting, and Forecasting. I bring over 18 years of On-Premise experience, having collaborated with multiple industry types.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Vice President of Business Intelligence
Sakshath Technologies Pvt Ltd.
Gurgaon, India
04.2021 - Current
- Responsible for overseeing all the IT operations including staff and infrastructure.
- Manage departmental finances, including budgeting, forecasting, and reports.
- Validate purchase requirements of hardware, software, and any other IT peripherals, and provide approvals, wherever required.
- Experience in various Warehousing Techniques: “Linked Server”, “Hadoop HDFS Architecture” “SSIS packages” and Azure Data Services.
- Performance tuning of Data Visualization & Data Modelling.
- Lead the selection and management of vendors, and third-party service providers to meet the IT needs in line with the company’s approved policies and procedures.
- Research and Development (R&D) with Product Development experience for Banking/ Financial Services experience.
- Offers innovative solutions that meet IT service needs while remaining cost effective Organize meetings to discuss IT service operations as well as take decisions on strategies effective for improved performance.
- The role also involves designing projects aimed at improving IT processes, systems and operations.
- Ensure IT services officers adhere to all external data protection and privacy regulations to Carry out tests and troubleshooting to detect issues with a company’s or client’s IT systems.
- Prepare concept IT budget and Develop and gain agreement for application operational plans to meet the needs of users, and ensure all objectives are delivered on time and to budget.
- Review the budget and follow up the targets set according to the allocated budget and ensure that they are achieved.
Head of Information Technology
Aiwon Business Services
New Delhi, India (Remote)
03.2020 - 04.2021
- Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
- Optimized network performance with proactive monitoring and system maintenance tasks.
- Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
- Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
- Worked on tools like Power BI, Tableau to enhance the performance of business for multiple customers.
Team Lead Business Analyst
Team Computers
Gurgaon, India
07.2017 - 03.2020
- Project Role Documentation of Technical design requirements and reviewing with the development team for mapping the data elements required to build the semantic layer.
- Coordinating with the project manager and business analyst to finalize the requirement and start the project development.
- Review of technical specifications for the development of reports and dashboards on the semantic layer.
- Increased efficiency by automating manual processes using appropriate technologies such as SQL,Python and Power BI and Tableau.
- Facilitated workshops with stakeholders to gather input on business requirements, fostering a collaborative approach to problem solving.
- Mentored junior analysts in best practices for data analysis and documentation, contributing to their professional growth and development.
- Created data models to support decision-making processes.
- Deployed predictive analytics models to forecast future trends.
- Developed customized reports, summarizing and presenting data in visually appealing format.
- Created dashboards to monitor and track key performance indicators.
- Performed gap analysis to identify areas of improvement.
Business Intelligence Analyst
Acxiom Consulting Pvt Ltd.
Noida, India
03.2013 - 06.2017
- Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
- Optimized database performance through regular maintenance, query optimization, and index tuning.
- Collected data from wide-ranging sources.
- Created data models to support decision-making processes.
- Created dashboards to monitor and track key performance indicators.
- Provided ad-hoc reports for executive leadership team to support informed decision-making during critical situations or periods of change management.
- Developed complex dashboard and reporting tools to track business performance metrics.
- Optimized BI reporting using QlikView and Power BI capabilities for secure server environment.
- Assisted with creating data cubes and OLAP models to improve data analysis.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
Business Reporting Analyst
Eclerx
Chandigarh, India
06.2011 - 01.2013
- Automated multiple excel dashboards using advanced technics of excel and created daily, weekly and monthly reports.
- Used pivot tables to update AR aging reports on weekly basis.
- Established standardized templates for recurring reports, enhancing consistency while reducing preparation time requirements.
- Reviewed existing database structures to optimize query performance and improve overall system efficiency when accessing required information sets.
- Utilized in-depth analysis and creative problem solving to troubleshoot reporting issues.
- Generated queries utilizing SQL to create required reports.
MIS Executive
HCL Technologies
Noida, India
06.2009 - 06.2011
- Created Excel Reports - Daily, Weekly and Monthly for multiple customers regarding Sales, Purchase and Inventory.
- Resolved workflow issues to optimize team productivity and improve delivery times.
- Maintained comprehensive documentation on all aspects of system reference purposes as needed over time.
Customer Service Representative
Convergys
Gurgaon, India
12.2007 - 05.2009
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Responded proactively and positively to rapid change.
- Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Education
Certification of Digital Tranformation -
IIM Indore
Indore04.2024
MBA - Information Technology
IMT Ghaziabad
Ghaziabad04.2012
Bachelor of Science -
Lucknow Christian College
Lucknow04.2006
Skills
- Leadership/communication skills
- Project Management
- Business operations organization
- Sales Analysis
- Client account management
- Vendor Partnerships
- Staff Development
- Divers Industry Knowledge
- Expert in creating optimized Solution Approach
Accomplishments
- Certified into Digital Transformation from IIM Indore, 2024.
- Certified into Azure Data Services.
- Responsible for Development of Planogram for Retail Store which resulted in a 30% increase in store space and yearly revenue.
- New Concept Development - Credit Risk for NBFC Customers.
- Increased Beverage Mix 3% resulting in increased sales.
- Documented and resolved improper performance tuning which led to 100% accurate results for the customer.
Timeline
Vice President of Business Intelligence
Sakshath Technologies Pvt Ltd.
04.2021 - Current
Head of Information Technology
Aiwon Business Services
03.2020 - 04.2021
Team Lead Business Analyst
Team Computers
07.2017 - 03.2020
Business Intelligence Analyst
Acxiom Consulting Pvt Ltd.
03.2013 - 06.2017
Business Reporting Analyst
Eclerx
06.2011 - 01.2013
MIS Executive
HCL Technologies
06.2009 - 06.2011
Customer Service Representative
Convergys
12.2007 - 05.2009
Certification of Digital Tranformation -
IIM Indore
MBA - Information Technology
IMT Ghaziabad
Bachelor of Science -
Lucknow Christian College