Summary

Overview

Work History

Education

Skills

Accomplishments

Timeline

Manmeet Singh

Delhi NCR,DL

Summary

I possess extensive experience in managing various project stages, including New Product Ideation, Development, Implementation, Sales, Execution, Budgeting, and Forecasting. I bring over 18 years of On-Premise experience, having collaborated with multiple industry types.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

years of professional experience

Work History

Vice President of Business Intelligence

Sakshath Technologies Pvt Ltd.

04.2021 - Current

Responsible for overseeing all the IT operations including staff and infrastructure.
Manage departmental finances, including budgeting, forecasting, and reports.
Validate purchase requirements of hardware, software, and any other IT peripherals, and provide approvals, wherever required.
Experience in various Warehousing Techniques: “Linked Server”, “Hadoop HDFS Architecture” “SSIS packages” and Azure Data Services.
Performance tuning of Data Visualization & Data Modelling.
Lead the selection and management of vendors, and third-party service providers to meet the IT needs in line with the company’s approved policies and procedures.
Research and Development (R&D) with Product Development experience for Banking/ Financial Services experience.
Offers innovative solutions that meet IT service needs while remaining cost effective Organize meetings to discuss IT service operations as well as take decisions on strategies effective for improved performance.
The role also involves designing projects aimed at improving IT processes, systems and operations.
Ensure IT services officers adhere to all external data protection and privacy regulations to Carry out tests and troubleshooting to detect issues with a company’s or client’s IT systems.
Prepare concept IT budget and Develop and gain agreement for application operational plans to meet the needs of users, and ensure all objectives are delivered on time and to budget.
Review the budget and follow up the targets set according to the allocated budget and ensure that they are achieved.

Head of Information Technology

Aiwon Business Services

03.2020 - 04.2021

Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
Optimized network performance with proactive monitoring and system maintenance tasks.
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
Enhanced IT infrastructure by implementing upgraded hardware and software solutions.
Worked on tools like Power BI, Tableau to enhance the performance of business for multiple customers.

Team Lead Business Analyst

Team Computers

07.2017 - 03.2020

Project Role Documentation of Technical design requirements and reviewing with the development team for mapping the data elements required to build the semantic layer.
Coordinating with the project manager and business analyst to finalize the requirement and start the project development.
Review of technical specifications for the development of reports and dashboards on the semantic layer.
Increased efficiency by automating manual processes using appropriate technologies such as SQL,Python and Power BI and Tableau.
Facilitated workshops with stakeholders to gather input on business requirements, fostering a collaborative approach to problem solving.
Mentored junior analysts in best practices for data analysis and documentation, contributing to their professional growth and development.
Created data models to support decision-making processes.
Deployed predictive analytics models to forecast future trends.
Developed customized reports, summarizing and presenting data in visually appealing format.
Created dashboards to monitor and track key performance indicators.
Performed gap analysis to identify areas of improvement.

Business Intelligence Analyst

Acxiom Consulting Pvt Ltd.

03.2013 - 06.2017

Participated actively in stakeholder meetings, presenting data-driven insights and recommendations to support business growth initiatives.
Optimized database performance through regular maintenance, query optimization, and index tuning.
Collected data from wide-ranging sources.
Created data models to support decision-making processes.
Created dashboards to monitor and track key performance indicators.
Provided ad-hoc reports for executive leadership team to support informed decision-making during critical situations or periods of change management.
Developed complex dashboard and reporting tools to track business performance metrics.
Optimized BI reporting using QlikView and Power BI capabilities for secure server environment.
Assisted with creating data cubes and OLAP models to improve data analysis.
Developed intelligence-sharing dashboards, providing company-wide access to collected data.

Business Reporting Analyst

Eclerx

06.2011 - 01.2013

Automated multiple excel dashboards using advanced technics of excel and created daily, weekly and monthly reports.
Used pivot tables to update AR aging reports on weekly basis.
Established standardized templates for recurring reports, enhancing consistency while reducing preparation time requirements.
Reviewed existing database structures to optimize query performance and improve overall system efficiency when accessing required information sets.
Utilized in-depth analysis and creative problem solving to troubleshoot reporting issues.
Generated queries utilizing SQL to create required reports.

MIS Executive

HCL Technologies

06.2009 - 06.2011

Created Excel Reports - Daily, Weekly and Monthly for multiple customers regarding Sales, Purchase and Inventory.
Resolved workflow issues to optimize team productivity and improve delivery times.
Maintained comprehensive documentation on all aspects of system reference purposes as needed over time.

Customer Service Representative

Convergys

12.2007 - 05.2009

Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Responded proactively and positively to rapid change.
Conducted training sessions for Customer Service Representatives on various aspects of the job including soft skills development, product knowledge enhancement, and procedural updates.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.