Manmeet Singh

I have demonstrated strong leadership skills in managing a team of administrative staff and supervising daily office operations. I have experience in providing guidance and support to staff, setting performance expectations and providing feedback, and addressing issues as they arise.

• Developed progress reports to track daily performance.
• Collected all overdue and cleared delinquent accounts.
• Ensured timely payment of loan instalments through personal contacts.
• Performed phone monitoring and random call audits.
• Helped staff succeed at maximum collections.
• Prepared and sent collection letters to customers as a reminder for loan repayment.
• Carried out follow up on all collection reports in coordination with supervisors.
• Initiated legal action against long time debtors and defaulters not conceding to company requests for settlement.