Dynamic professional with extensive experience in operations management and customer relationship management. Proven track record at ICICI Bank in enhancing compliance and training staff, while leading teams to exceed performance targets. Skilled in project management and team leadership, driving significant improvements in service quality and client satisfaction.
To ensure compliances follow up at branches of the region of the bank.And to train and guide staff posted at branches in regard to specific issues related to legal and comlpliances.And to submit monthly reports to management about the health and compliance level of branches with recommandations.
Operations management
An ALUMINI of NCC,being a "C" certificate proficiency holder of national Cadet corps besides attended Army attachment camp to live as armymen for 25 days in cantonment.
A National referee for Basketball accredited by basketball Federation of India (BFI).