Manmohan M
Travel Specialist
Kollam
Summary
Professional with strong background in travel coordination and customer service. Adept at creating tailored travel experiences and managing complex itineraries. Skilled in team collaboration, problem-solving, and adapting to changing requirements. Known for excellent communication, organizational skills, and delivering results.
Overview
4
4
years of professional experience
4
4
Languages
Work History
Travel Specialist and Customer Support
Advenzone
01.2025 - Current
- Enhanced customer satisfaction by providing personalized travel recommendations and itinerary planning.
- Developed strong relationships with clients, leading to repeat business and positive referrals.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
Property Manager
Zostel Kochi
03.2024 - 09.2024
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Tour Coordinator
Routes and Memories
07.2022 - 03.2024
- Negotiated contracts with suppliers, securing favorable terms for both parties involved.
- Built rapport with clients through excellent communication skills and attentive service throughout the planning process.
- Analyzed feedback from clients to identify areas for improvement in future tours and offerings.
- Handled emergency situations during tours effectively, ensuring the safety and well-being of all participants.
Business Development Executive
Square Yards Real Estate
06.2021 - 09.2021
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
- Communicated directly with customers and partners to build strong business networks and relationships.
- Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
Education
MBA - Tourism And Travel Management
Pondicherry Univerity
Pondicherry 04.2001 -
Bachelor of Arts - Political Science
Pondicherry University
Puducherry, India 04.2001 -
Skills
Business Development
Negotiation
Advocacy
Relationship Building
Hospitality
Travel research
Additional Information
- Volunteer Coordination: Organized community events, managed volunteers, and supported nonprofit initiatives.
- Hospitality & Guidance: Led travel groups, provided cultural insights, and ensured smooth guest experiences.
- Leasing & Sales: Assisted tenants, negotiated agreements, and maintained high occupancy rates
Timeline
Travel Specialist and Customer Support
Advenzone
01.2025 - Current
Property Manager
Zostel Kochi
03.2024 - 09.2024
Tour Coordinator
Routes and Memories
07.2022 - 03.2024
Business Development Executive
Square Yards Real Estate
06.2021 - 09.2021
MBA - Tourism And Travel Management
Pondicherry Univerity
04.2001 -
Bachelor of Arts - Political Science
Pondicherry University
04.2001 -
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