Mannat Mannat
Shahabad,HR
Summary
Aspiring for a challenging position in an esteemed organization where horizons can be broadened, and new skills can be brought into practice while making use of strong competencies to contribute to the growth of the corporation.
Overview
2
2
years of professional experience
Work History
Visa Consultant
The PR Global
11.2023 - Current
- Managed a high volume of cases simultaneously while maintaining strict attention to detail and meeting crucial deadlines.
- Provided support and training for Analysts within teams to adjust quickly to higher influxes of interested applicants.
- Drafted application forms with high accuracy and detailed representations to increase approvals.
- Provided advice and assistance to clients concerning visa options, eligibility, and merits of lodging an application.
General Clerk
Save On Foods
04.2023 - 07.2023
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Informed customers about special promotions and provided detailed information for various products.
- Utilized internal software and tools to meet customer needs and resolved issues promptly.
Hostess
Showshaa - The Modern Taproom
01.2023 - 03.2023
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Supported servers, food runners, and bussers by keeping the dining area ready for every guest.
- Took reservations and to-go orders by phone answered customer questions and informed of accurate wait times.
- Used cash registers and credit card machines to cash out customers.
Office Administrator
iN TECHNOLOGIES PVT. LTD.
09.2021 - 11.2022
- Communicated efficiently with office managers to understand department’s priorities and manage workload.
- Maintained excellent team relationships by proactively aiding others deal with complex scenarios.
- Implemented and adhered to company's security and safety procedures to maintain well-being of the organisation as whole.
Education
Post Baccalaureate Diploma - Human Resources Management
Kwantlen Polytechnic University
Surrey, BC, CANADA08.2024
Bachelor of Arts - Humanities with Mathematics
Post Graduate Government College for Girls
Chandigarh, CH, India2021
Certificate of Higher Education - Humanities with Mathematics
Ram Prasad D.A.V Senior Secondary School
Shahabad, HR, India2018
Skills
- Maintained high standards of customer service during fast-paced operations
- Built loyal clientele of diverse backgrounds through cordial interactions
- Abilities that show how to approach work
- Spectacular Interpersonal abilities
- Excellent communication skills
- Proficient in 3 Languages ( English, Hindi, and Punjabi)
- Exudes confidence while executing business practices
- Efficacious leader
Timeline
Visa Consultant
The PR Global
11.2023 - Current
General Clerk
Save On Foods
04.2023 - 07.2023
Hostess
Showshaa - The Modern Taproom
01.2023 - 03.2023
Office Administrator
iN TECHNOLOGIES PVT. LTD.
09.2021 - 11.2022
Post Baccalaureate Diploma - Human Resources Management
Kwantlen Polytechnic University
Bachelor of Arts - Humanities with Mathematics
Post Graduate Government College for Girls
Certificate of Higher Education - Humanities with Mathematics
Ram Prasad D.A.V Senior Secondary School
Similar Profiles
Karla RiveraKarla Rivera
Reservations Sales Specialist at PR Global ReservationsReservations Sales Specialist at PR Global Reservations
Cesar CruzCesar Cruz
Web Sales Agent at PR Global ReservationsWeb Sales Agent at PR Global Reservations
Taylor LoveTaylor Love
Graphic Design Intern at Lee Johnson Global PRGraphic Design Intern at Lee Johnson Global PR