MANOBALAN S

• As a Sales Manager specializing in Complete Bath Fittings & Lightings, will be playing a pivotal role in driving sales and revenue growth in this specific product category. Leading a team of sales professionals, develop strategic sales plans, and build strong relationships with customers to achieve sales targets and maximize profitability.
• As a Store Operations Manager, will be responsible for effectively managing and growing relationships with various stakeholders. Primary focus will be on handling sales activities with architects, builders, end customers, and dealers.
• Playing a crucial role in promoting and selling our company's products and services while providing exceptional customer service and support.
• Engage with Architects and Builders: Cultivate and maintain strong relationships with architects and builders to understand their project requirements and specifications.
• Provide product knowledge and recommendations to architects and builders to ensure our offerings align with their project needs.
• Collaborate with architects and builders throughout the project lifecycle to address any concerns and provide timely support.
• Serve End Customers: Interact with end customers to understand their preferences, requirements, and budget constraints. Guide end customers in selecting the most suitable products and solutions to meet their needs.
• Provide assistance and support to end customers throughout the purchasing process, ensuring a seamless experience.
• Manage Dealer Relationships: Establish and maintain strong partnerships with dealers and distributors to promote our products effectively. Work closely with dealers to drive sales, provide product training, and resolve any issues or concerns. Monitor dealer performance and implement strategies to optimize sales and distribution channels.
• Sales Activities: Identify and pursue sales opportunities within the assigned territory or market segment. Develop and implement sales strategies to achieve sales targets and objectives. Prepare and deliver sales presentations, proposals, and contracts to prospective clients.

• Handled 4 Experience Centers in Telangana & Andhra Pradesh

Client Relationship Management:

• Act as the primary point of contact for clients visiting the experience center. Understand client needs, preferences, and objectives to provide tailored experiences.
• Address client inquiries, concerns, and feedback promptly and professionally. Build and maintain strong relationships with clients to foster loyalty and repeat business.
• Architect and Interior Designer Liaison:
• Collaborate with architects and interior designers to ensure the experience center's layout, design, and ambiance align with the brand's image and objectives.
• Facilitate meetings and discussions between internal stakeholders and external design professionals.
• Provide input and feedback on design concepts, materials, and fixtures to meet functional and aesthetic requirements.
• Operations Management:
• Oversee day-to-day operations of the experience center, including staffing, scheduling, and inventory management. Ensure the facility is well-maintained, clean, and visually appealing at all times.
• Implement and enforce safety protocols and procedures to create a secure environment for visitors and staff.
• Sales Support & Event Coordination:
• Assist sales representatives in showcasing products and services to clients during their visits. Provide product demonstrations, presentations, and technical information as needed.
• Collaborate with sales teams to identify upselling and cross-selling opportunities based on client interests and preferences.
• Plan and coordinate events, product launches, workshops, and other activities held at the experience center.
• Collaborate with marketing and sales teams to promote events and attract attendees.

• Completes store operational requirements by scheduling and assigning employees.
• Achieves financial objectives by preparing monthly & annual budget, scheduling expenditures and analyzing variances.
• Maximizing profitability and meeting sales targets, including motivating staff's to do so.
• PLANNING Forecasting quality requirements at SKU level for store.
• Planning and adherence to replenishment schedule.
• Planning of sales target to meet business objective.

• Roles and Responsibilities
• Handling and maintain store operations as per company SOP.
• Closely Monitoring store Visual Merchandise
• Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
• Rotated merchandise and displays to feature new products and promotions.
• Assigning Key Responsible Area for every staff's
• Tracking Target vs achievement and productive of staffs
• Forecasting and planning Weekly and monthly Target achievement
• Mentoring and motivating team member in every aspects.

• ROLES & RESPONSIBILITIES
• Preparing and maintaining Daily, Weekly & Monthly Reports.
• Staff Briefing and mentoring to achieve targets
• Preparing and maintaining Daily, Weekly & Monthly Reports
• Handling store petty cash.
• Tracking staff productivity..
• Conducting training and development sessions
• Motivating team.
• Working on strategic planning and implementation.
• Maintaining SOP.
• Customer Complaints Handling.

• RESPONSIBILITIES
• Handling Store sales and Customer Services along with store manager
• Completely coordinating with store Manager for store operations
• Handling store during absence of store manager
• Took responsibly of company bank deposits as required by store manager
• Took responsibly of sending mail of Daily Sales Report to head office regularly.

• Got selected through CAMPUS INTERVIEW by RAYMOND APPAREL LTD, as RETAIL MANAGEMENT TRAINEE
• Got promoted as Asst. Store Manger in PARK AVENUE, part of Raymond.