Dynamic Assistant Manager with over 13 years of extensive experience in commercial and HR operations. Proven expertise in compliance management, payroll administration, and customer relationship development, ensuring seamless operations and satisfaction. Demonstrated ability to prepare and implement commercial proposals while maintaining regulatory adherence. Strong collaboration skills enhance relationships with key stakeholders, driving effective contract management and master data oversight.
Overview
15
15
years of professional experience
Work History
Assistant Manager - Commercial and Master Data Management
Dusters Total Solutions Services Pvt Ltd
Bengaluru
10.2019 - 07.2025
Commercial Responsibilities:
Leading a team of 5 zonal commercial professionals managing operations across India, catering to a client base of over 3,000.
Preparing and proposing client-specific cost breakups in compliance with state and central VDA (Variable Dearness Allowance) notifications; obtaining client approvals for the same.
Conducting client visits for finalization of commercial cost structures and ensuring alignment with organizational goals.
Ensuring high levels of customer satisfaction through prompt query resolution and regular engagement with key account holders.
Conducting weekly reviews with team members to track individual targets related to cost breakup approvals and client follow-ups.
Coordinating weekly with branch and regional teams to align on commercial activities and strategies.
Preparing weekly and monthly PAN India reports on minimum wages, management fees, and margin improvement; analyzing trends for data-driven decisions.
Reviewing and analyzing current and previous commercial performance reports to identify patterns and implement improvements.
Training team members on changes in minimum wage structures and statutory compliance requirements.
Conducting Commercial and Master Data Management induction sessions for new joiners.
Handling internal audits related to Commercial and MDM processes to ensure data accuracy and compliance.
Master Data Management (MDM) Responsibilities:
Leading a centralized MDM team of 8 members to ensure accurate and timely data management across all verticals.
Managing end-to-end commercial and customer master creation for all new business/sales acquisitions.
Implementing and updating commercial breakups for existing clients to reflect current agreements and wage structures.
Updating contract data including agreement clauses and contract duration in the system for accurate tracking and compliance.
Maintaining and updating customer master data such as legal name, address, PAN, TAN, GST, etc., to support billing and compliance.
Ensuring accuracy of payroll and invoicing data by conducting cross-functional validations.
Creating and managing service items and minimum wage master records to support operational accuracy.
Generating weekly and monthly reports for internal stakeholders and audits.
Contributing to automation initiatives to minimize errors and streamline day-to-day business transitions.
Senior HR Executive
Spoorthi HR Solutions Pvt Ltd
Bengaluru
06.2017 - 09.2019
Managed payroll, Invoicing, bank transactions. Verification of salary registers with attendance report.
EPF & ESI monthly return filling and submissions. EPF Settlements.
Maintained statutory audits under S&E, CLRA & Factory Act.
Maintained CLRA new licenses, renewals and amendments.
Maintained weekly and monthly work progress reports (MIS).
HR Executive
Panorama Enterprises
Bengaluru
12.2015 - 05.2017
Admin & HR
Spoorthi HR Solutions Pvt Ltd
Bengaluru
01.2011 - 11.2015
Education
Bachelor of Arts -
Kuvempu University
Bengaluru
02.2020
SC Prasadik PU College (KLE University)
Mahalingpur
03.2010
Shri Basavananda High School
Mahalingpur
03.2007
Skills
Customer service and satisfaction
Cost analysis & Data accuracy
Reporting and documenting
Team leadership
Process automation
Project management
Microsoft office expertise
Accomplishments
Awarded for "Commendable Efforts" in Q3 2023.
Excellence in performing for supporting role to commercial and master data upgradation to new software SISCORE.
Languages
Kannada, English, Hindi, Telugu
Timeline
Assistant Manager - Commercial and Master Data Management