Disciplined, self-motivated, dedicated and detail-oriented Benefits Analyst with 10 years of extensive experience. Eager to achieve growth with continuous learning and hard work. Always focused towards attaining the organization's goals and objectives. To be associated with a quality conscious organization and assist in data driven innovations and decisions.
Overview
10
10
years of professional experience
Work History
Senior Benefits Analyst
Wipro Limited
10.2022 - 10.2023
Managed daily administration of group benefit health, life insurance, flexible spending and retirement programs.
Served as a primary contact for plan vendors, client HRs and third-party administrators.
Diagnosed and resolved data and account issues for agency websites, vendor web-based applications.
Recommend procedural changes and efficiencies by reviewing workflow and quality control.
Provided knowledgeable advice on benefits matters such as eligibility and coverage.
Implemented established procedures for day-to-day service and administration of benefit plans.
Managed processing of benefits funding for account types like HSA and FSA.
Delivered communication and training for benefit administrators on new plans and changes.
Knowledge of all pertinent US federal and state regulations, filing and compliance requirements affecting employee benefits programs including the ACA, ERISA, COBRA, FMLA, ADA, Section 125, workers' compensation, Medicare, Social Security, DOL, FICA Taxes, 401k benefits, W4, W2 and 1099 forms.
Benefits Analyst
Conduent Business Services
02.2014 - 10.2022
Successfully transitioned 80% of benefits administration work from US to India.
Implemented and streamlined new clients into Conduent system.
Managed health and welfare benefits like medical, dental, Vision, life & accident and critical illness etc.
Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through email and workflows.
Managed critical processes like COBRA administration, Medicare, Evidence of insurability (EOI), Dependent eligibility verification (DVS), FSA & HSA administration, LOA, Disability and Retiree benefits.
Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.
Collaborated with client HRs to develop and maintain up-to-date benefits manual.
Implemented open enrollment system to streamline benefits processes for employees.
Researched and evaluated new benefits programs to select cost-effective providers and coverage levels.
Built relationships with vendors to foster quality service delivery.
Education
MBA - International Business
Symbiosis University
Bachelor of Arts - English Language And Literature
Delhi University
Skills
Benefits Administration
Open enrollment procedures
Employee benefits laws
Vendor relations
Communication
Documentation And Reporting
Data mining and analysis
Trend Analysis
Observation
Decision making
Multi-tasking
Timeline
Senior Benefits Analyst
Wipro Limited
10.2022 - 10.2023
Benefits Analyst
Conduent Business Services
02.2014 - 10.2022
MBA - International Business
Symbiosis University
Bachelor of Arts - English Language And Literature