MANOHAR VERMAN
Hyderabad
Summary
Dynamic professional with 7+ years of experience in project coordination, product analysis, and network operations across telecom and gaming. Skilled in leadership reporting (Power BI, PowerPoint), JIRA portfolio management, and cross-squad collaboration to drive project success. Recognized for adaptability, problem-solving, and stakeholder management, with a strong record of supporting product lifecycles, compliance audits, and process improvements.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Project Coordinator
Flutter Entertainment India
01.2024 - Current
- Developed and delivered comprehensive bi-weekly and monthly leadership reports using PowerPoint and Power BI, providing actionable insights and key performance metrics.
- Facilitated the Front Door request process, triaging and managing stakeholder requests to ensure timely resolution and smooth project intake.
- Oversaw vendor management, including invoice processing, contract coordination, and contingent workforce onboarding/offboarding, ensuring compliance and operational efficiency.
- Coordinated cross-squad collaboration by aligning Product Owners, Squad Leads, and Directors through roadmap refresh calls, Product Talk sessions, and regular communication touchpoints.
- Maintained JIRA as the single source of truth for project tracking and portfolio reporting, ensuring accuracy for the Central Portfolio team.
- Drove process improvement initiatives, collaborating with teams to identify inefficiencies, brainstorm solutions, and implement enhancements to workflows.
- Improved stakeholder and client satisfaction by ensuring transparent communication, timely updates, and effective meeting documentation across projects.
- Created and maintained project databases, files, and status trackers, enabling seamless information access and streamlined project execution.
Product Analyst
Ivy | Entain India
10.2021 - 12.2023
- Analyzed and optimized casino game configurations, betting parameters, and back-end functionality, driving improved performance and user engagement.
- Mentored and guided new team members, enhancing overall team capability, efficiency, and knowledge sharing within the Product Analyst function.
- Led the end-to-end delivery process for new and existing games, coordinating stakeholders, developers, and testers to ensure timely and high-quality releases.
- Prepared user documentation and facilitated business readiness sessions with stakeholders to align operations ahead of product launches.
- Partnered with Product Managers to capture, refine, and challenge stakeholder requirements, ensuring alignment with the product vision.
- Managed and prioritized a backlog of user stories in JIRA, driving effective testing cycles and continuous backlog grooming based on stakeholder needs.
- Collaborated cross-functionally with developers, testers, project managers, and business stakeholders to gather requirements and deliver successful product releases.
- Oversaw compliance audits (internal and external), ensuring adherence to regulatory and operational standards across product initiatives.
Product Executive
Genpact
07.2019 - 09.2021
- Supported product management in the delivery of new product offerings across the lifecycle.
- Collaborated with stakeholders and partners to ensure smooth execution of product initiatives.
- Assisted with resource planning and portfolio-related activities.
- Helped team members with guidance and support to improve delivery efficiency.
Senior Process Associate
Wipro
06.2013 - 04.2015
- Managed PSTN (Public Switched Telephone Network) orders and supported network infrastructure maintenance for Openreach (British Telecom Group).
- Gained hands-on knowledge of fiber and copper broadband network maintenance processes and troubleshooting.
- Resolved customer queries across calls, emails, and chat channels, ensuring timely issue resolution and service quality.
- Utilized tools such as CSS, Auto-fix, HAD, and Siebel for service management and network support.
- Handled customer escalations effectively, ensuring compliance with business requirements and maintaining customer satisfaction.
Education
Bachelor of Arts -
University of North Bengal
Siliguri03-2016
High School Diploma -
Airforce School
Bagdogra03-2011
Skills
- Agile project coordination
- Stakeholder relationship management
- Prioritization and scheduling
- Clear communication
- Logical reasoning skills
- Cross-functional collaboration
- Strong focus on accuracy
- Data collection
Certification
- Certified Associate in Project Management (CAPM) – In Progress
- Introduction to Cognitive Project Management in AI
- Power BI Crash Course
- DevOps with AWS
Accomplishments
- Recognized by leadership for streamlining reporting processes and improving visibility through accurate bi-weekly and monthly reports.
- Appreciated for organizing Product Talk sessions and fostering cross-squad collaboration.
- Acknowledged for exceptional contribution to game delivery projects, ensuring smooth coordination between developers, testers, and stakeholders.
- Awarded R&R (Rewards & Recognition) for consistent performance and commitment to business goals.
- Received multiple client appreciation e-cards for delivering high-quality support and resolving customer issues effectively.
- Selected as an ad-hoc trainer to train a new batch for Openreach operations, demonstrating leadership and knowledge-sharing.
Flutter Entertainment India
Ivy | Entain India
Genpact
Wipro (Openreach – British Telecom Group Business)
Additional Information
Hobbies & Interests
- Tech-savvy; passionate about e-games & i-games
- Learning and playing guitar
- Enjoy reading and going on jaunts/long drives
Languages
English (Fluent)
Hindi (Fluent)
Bengali (Basics)
Nepali (Basics)
References
References available upon request
Timeline
Project Coordinator
Flutter Entertainment India
01.2024 - Current
Product Analyst
Ivy | Entain India
10.2021 - 12.2023
Product Executive
Genpact
07.2019 - 09.2021
Senior Process Associate
Wipro
06.2013 - 04.2015
Bachelor of Arts -
University of North Bengal
High School Diploma -
Airforce School
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