Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Manoharan Chinnasamy

Trichy

Summary

Resourceful professional in supply chain management, known for high productivity and efficient task completion. Possess specialized skills in logistics coordination, inventory management, and supplier negotiation. Excel at problem-solving, communication, and teamwork, ensuring smooth operation and timely project delivery within supply chain environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Operations Manager- Supply Chain

Marks and Spencer India Pvt Ltd
Bangalore
10.2021 - Current
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Coordinated cross-functional teams to ensure timely delivery of products and services.
  • Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
  • Negotiated rates with carriers for domestic and international freight services.
  • Collaborated with internal teams on product launches or promotions that require special shipping arrangements.
  • Resolved discrepancies between shippers, receivers, carriers, customers, and suppliers in a timely manner.
  • Evaluated current warehouse operations for cost-effectiveness and efficiency gains.
  • Created detailed reports on the performance of individual departments within operations.
  • Conducted regular reviews of existing procedures and practices in order to identify opportunities for improvement.
  • Ensured compliance with industry standards, regulations and company policies in the supply chain operations.
  • Resolved issues arising during transportation and storage by liaising with carriers and other relevant parties.
  • Coordinated vendor onboarding, familiarizing new partners with company procedures and introducing to dedicated account managers to cultivate productive relationships.
  • Directed logistics operations, including warehousing and transportation, to enhance distribution efficiency.
  • Identified and rolled out both short- and long-term supply chain plans while optimizing procedures to decrease annual expenses.
  • Selected transportation routes to maximize economy, combining shipments or consolidating warehousing and distribution.
  • Boosted KPIs and continuous improvement strategies to enhance logistical operations and meet supply chain needs.
  • Conducted vendor monitoring and supply chain management activities in compliance with internal logistics standards.
  • Implemented new or improved supply chain processes to enhance efficiency or performance.
  • Negotiated prices and terms with suppliers, vendors or freight forwarders.

Sr. Executive - Logistics

Laguna Clothing LLP
Bangalore
01.2021 - 09.2021
  • Negotiated contracts with vendors for goods and services at competitive prices.
  • Coordinated cross-functional teams to streamline processes and improve efficiencies.
  • Organized and monitored the shipment of products in accordance with customer requirements.
  • Implemented new technologies such as GPS tracking software for increased efficiency in logistics operations.
  • Provided support in negotiating contracts with third-party providers regarding rates, services offered.
  • Created reports on freight costs, delivery timelines, invoices and other related information.
  • Responded quickly to customer inquiries about order status or changes in schedules.
  • Analyzed data to identify cost savings opportunities in the logistics process.
  • Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
  • Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
  • Prepared budgets for transportation expenses based on projected volume, seasonality and existing contracts.
  • Collaborated with internal teams to coordinate shipments between multiple locations.
  • Oversaw loading and unloading activities at warehouses and distribution centers.
  • Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
  • Coordinated with customs brokers to ensure smooth and compliant international shipments.
  • Negotiated contracts with shipping and freight companies to secure lower transportation costs.
  • Coordinated daily logistics operations, including shipment scheduling and tracking.
  • Organized purchase and delivery of materials needed for various contracts.

Supply Chain Analyst

Marks and Spencer India Pvt Ltd
Gurgaon
08.2016 - 08.2019
  • Collaborated with stakeholders across departments to ensure smooth execution of supply chain activities.
  • Reviewed invoices submitted by vendors for accuracy prior to payment being issued.
  • Performed root cause analysis when issues arose within the supply chain process or between partners.
  • Oversaw supplier audits and performance reviews using supplier rating system.
  • Provided product shipment delivery quality control, eliminating downtime to maximize revenue.
  • Teamed with freight forwarder to verify correct times and reduce delayed or early bookings.
  • Verified accuracy of incoming and outgoing shipments against purchase orders, invoices, bills of lading and other records.
  • Performed regular cycle counts of inventory to ensure accurate stock levels.
  • Received incoming shipments from vendors and inspected contents for quality assurance purposes.
  • Monitored merchandise received and shipped from facility in computer system.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Computed shipping, storage or demurrage charges using computer or price list.

Executive-Customer Service & Operations

LCL Logistix India Pvt Ltd.
Bangalore
10.2015 - 07.2016
  • Created reports on shipment status for customers and management review.
  • Resolved any issues that arose during the freight forwarding process in a timely manner.
  • Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
  • Scheduled pick-ups and deliveries according to customer needs while optimizing transit times.
  • Organized transportation of goods by air, sea or land to meet customer requirements.
  • Negotiated competitive rates from carriers to reduce costs associated with shipping operations.
  • Responded promptly to customer inquiries related to freight forwarding services provided.
  • Ensured accurate completion of all required paperwork including bills of lading, commercial invoices, packing lists, insurance certificates.
  • Provided guidance on routing options available based on client preferences and budget constraints.
  • Managed customs clearance processes on behalf of clients while adhering to local laws and regulations.
  • Collaborated with various departments such as sales, accounting and operations on projects related to freight forwarding services.
  • Audited invoices from vendors for accuracy before processing payments.
  • Assisted in developing new business opportunities through networking events.
  • Discussed detailed port information to importers or exporters.
  • Communicated with global offices by telephone and email to facilitate smooth shipments.

Process Ass

Encore Pierian Logistics Business Services
Bangalore
05.2013 - 09.2015
  • Created export documentation such as commercial invoice, packing list, bill of lading, certificate of origin and other related documents.
  • Prepared monthly reports detailing exports by country and region, type of product shipped, value and volume.
  • Collaborated with cross-functional teams throughout the organization to ensure successful execution of export operations.
  • Resolved discrepancies between actual shipments versus those recorded in system databases.
  • Ensured that all paperwork was completed accurately according to specified requirements.
  • Assisted in the preparation of shipping instructions and provided necessary guidance on export regulations.
  • Prepared, checked, and filed documentation with department.
  • Cleared goods through customs and verified delivery to client destinations.
  • Facilitated communication between company, customers and overseas partners to maintain efficient operations.

Education

Master of International Business - Logistics And Supply Chain Management

Dr. NGP Arts And Science College
Coimbatore
04-2013

Bachelor of Commerce (CA) - Ecommerce

RVS College of Arts And Science
Coimbatore
04-2011

Skills

  • Process Improvement
  • Logistics Oversight
  • Production
  • Performance monitoring
  • Customer Service
  • Cross-Functional Collaboration
  • Negotiation
  • Operations Oversight
  • Retail Operations Management
  • Stakeholder Relations
  • Logistics Management
  • Cost reduction and containment
  • Problem-Solving
  • Multi-site operations
  • Operations Management
  • Data Management
  • Performance reporting
  • Customer Retention

Certification

  • Green Belt Lean Six Sigma from KPMG

Accomplishments

  • The Distinguished Alumnus Award from Dr. NGP Arts and Science College

References

References available upon request.

Timeline

Operations Manager- Supply Chain

Marks and Spencer India Pvt Ltd
10.2021 - Current

Sr. Executive - Logistics

Laguna Clothing LLP
01.2021 - 09.2021

Supply Chain Analyst

Marks and Spencer India Pvt Ltd
08.2016 - 08.2019

Executive-Customer Service & Operations

LCL Logistix India Pvt Ltd.
10.2015 - 07.2016

Process Ass

Encore Pierian Logistics Business Services
05.2013 - 09.2015

Master of International Business - Logistics And Supply Chain Management

Dr. NGP Arts And Science College

Bachelor of Commerce (CA) - Ecommerce

RVS College of Arts And Science

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Manoharan Chinnasamy