Manoj Bhatt
Khatima
Summary
To obtain a position at the esteem organization where I can better grow and shape up my carrier with the growth of the company.
Overview
10
10
years of professional experience
Work History
Senior Waiter
Fanar Hotel
12.2022 - 05.2024
Senior Waiter
Intercat Hospitality
Dubai
12.2020 - 08.2022
- Providing excellent service to evaluating guest satisfaction.
- Able to provide a warm welcome and fond farewell to the guest.
- Check all the Food and Beverage mis- en place duties prior to service for the restaurant.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Posses good knowledge of and in maintaining all type of silverware and E . P . N . S ware used in the restaurant for food and baverage service.
- Set up the restaurant according to the table plan, cover layout and standards defined by the hotel' s standard.
- Make sure all assigned duties prior to service are completed.
- Assist in bringing food from kitchen to the guest ensuring accuracy and timeliness.
- Handle all guest complaints in a professional manner.
- Able to generate the final bill from the POS system and offer to guest settlement.
- Report any theft and damages to Manager/ Assistant Manager.
- Help other areas of the restaurant such as answering telephones and complete financial transactions.
- Specialization: Food and Beverage Service.
Senior Waiter
Shababik restaurant
Saudi Arabia
08.2017 - 08.2019
Waiter
Taj Krishna
Hyderabad
02.2014 - 07.2017
Education
BSc - Hotel Management Catering Travel & Tourism
I . I . M . R
Skills
- Quick learner
- Hard-working
- Flexible
- Adaptable
- Problem-solving
- Good listener
- Beverage service
- Customer service
- Team collaboration
- Food and beverage pairings
Personal Qualifications
BSc, Hotel Management Catering Travel & Tourism, I.I.M.R, 2014
Languages
- English
- Hindi
- Assamese
- Kumauni
Roles And Responsibilities
- Providing excellent service to evaluating guest satisfaction.
- Able to provide a warm welcome and fond farewell to the guest.
- Check all the Food and Beverage mis-en-place duties prior to service for the restaurant.
- Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests.
- Possess good knowledge of and in maintaining all type of silverware and E.P.N.S ware used in the restaurant for food and beverage service.
- Set up the restaurant according to the table plan, cover layout and standards defined by the hotel's standard.
- Make sure all assigned duties prior to service are completed.
- Assist in bringing food from kitchen to the guest ensuring accuracy and timeliness.
- Handle all guest complaints in a professional manner.
Personal Information
- Specialization: Food and Beverage Service.
- Father's Name: Mr Madhaw Bhatt
- Mother's Name: Mrs Radhika Bhatt
- Date of Birth: 01/18/87
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Senior Waiter
Fanar Hotel
12.2022 - 05.2024
Senior Waiter
Intercat Hospitality
12.2020 - 08.2022
Senior Waiter
Shababik restaurant
08.2017 - 08.2019
Waiter
Taj Krishna
02.2014 - 07.2017
BSc - Hotel Management Catering Travel & Tourism
I . I . M . R