Manoj Dilip Kadam

• Project: L'Oréal (Modern Trade, Ecom, & PPD)

• End-to-end customer service. (OTC)

• Successfully handling 54 locations PAN INDIA as a single point of contact for stakeholders.

•Validating and processing the POs data on a daily basis, and maintaining the PO tracker stakeholder-wise, verifying and amending the MRP, cases, and EAN on SKU level.

Change templatearding the delivery of stock.
Order entry, including returns, modifications, and cancellations of POs.
• Detailed SKU-level tracking. • Handling deductions on short payment. Order-to-cash operation: identified and evaluated opportunities for improving the process for smooth operations.
• Provided sales support to the sales team, including inventory queries, sales order management, and PO inquiries. Provided appropriate solutions and alternatives. Followed up to ensure that appropriate actions were taken.
•Responsible for interacting with the sales and marketing team, and solving their queries to achieve the sales target.
• Coordinate with CFA's on timely dispatches,accounting GRN.
• Returns Management-Analyse reasons of return.manage reverse logistics
coordinating with CFA & RLM.
• Export Orders processing,fill rate fulfillment,Documentation & co-ordination with
export team to deliver shipment on time

• Order form Generation.
• VFR, WFR and RDD checking for customer new orders.
• Orders sharing with plant for supply confirmation & order management team for PFI.
• Order Tracker, Stock check and DDS updating with all orders.
• Dispatch planning of available stocks.
• Track Shipment of Export orders.

• Creating new POs-DTM (Cipla and in-licensed) and partner.
• Creating new FG code in SAP.
• Placing the POs for new launches in SAP.
• Create SOs in SAP. Giving the instruction to the logistics team (weekly) for dispatching materials and following up for timely dispatch of materials.
• Giving corrected, revised IBD. Arrange standards and placebo to the lab.
• Create DTM stock report and PM validity report.

• 1. Order Form Generation.
• VFR, WFR, and RDD checking for customer new orders.
• Orders are shared with the plant for supply confirmation, and the order management team for PFI.
• Order Tracker, Stock Check, and DDS Updating with All Orders.
• Dispatch planning of available stocks.
• Track the shipment of export orders.

• PO Processing Received From Customer.
• Daily Order Tracking.
• Stock Allocation For Customer As Per Priority Set.
• Follow Up for Stocks to supply as per Requirement.
• Providing Supply Plan To DC for vehicle Indent.
• Coordinating with DC for on time Supply.
• Ensuring 100% Fill Rate.
• Monthly Reconciliation.
• Maintain Master For Smooth Functioning Of Order Processing.

• Preparation of freight Bill's in software and forward to customer.
• Maintain daily report of orders and dispatches.
• Preparation of bank voucher entries and bank reconciliation in software.
• Follow up for total month end dispatch delivery in transit days.
• Preparation and circulation of MIS reports related to goods dispatched.
• Monthly provision of outstanding Bill's.