To make maximum utilization of my talent to help the company grow and grow myself technically as well as professionally.
Overview
10
10
years of professional experience
2013
2013
years of post-secondary education
3
3
Languages
Work History
Senior System Admin-ITsupport
Accolite Bounteous Pvt Ltd
08.2022 - Current
Managing Windows, Linux, or Mac systems
Upgrading, installing, and configuring application software and computer hardware
Troubleshooting and providing technical support to employees
Creating and managing system permissions and user accounts
Performing regular security tests and security monitoring
Maintaining networks and network file systems
Set up accounts and workstations
Monitor performance and maintain systems according to requirements
Troubleshoot issues and outages
Upgrade systems with new releases and models like os and patch from Azure And Workspace Portal
Develop expertise to train staff on new technologies
Build an internal wiki with technical documentation, manuals and IT policies
Creates Ad account & managing
Provide the office 365 Accounts & manage from the Admin portal-Assigning P1 to P4 licence and Creating and managing users based on Excel sheets as well on portal For 2500 employees
Firewall Experiences-Whitelist the URL and links for blocked users
Patch backup and upgradation every month
Apply the New policies for All users in firewall as well Servers
Configurations of WDS & its services
Manage & sync users in workspace UEM,Netskope,Falcon,Bit defender,Kandji in macbook
Creating VMs on Aws,Group policies,users and Ad creations,Applied policies On Servers
Maintain of Active Directory, Setting up Windows user accounts .setting up grouppolicies like User Create ,delete
User access in Domain and create Hostname in new User.
Create Share Folder on server and manage.
Instalation ,Configuring ,and Administration of operating system like Ms dos,XP,Vista/Windows 7,8,10(With Different Version Like Windows 10 1703,1803,1809,1903).
Responsible for all It asset
Weekly assets details manage and report to manager
Provide remote support to end user using access tolls (remote software tools )Like VNC,Team Viewer,Any Desk,Skype
Hardware and Software support around in location
Updating of driver and OS, and other computer peripheral devices including software installation and preventive maintenance.
Manage Inventory of Desktop Laptop
Coordination with user's and Helpdesk-Technical
Hardware and Software support around 2200 desktop in company
All printers management
Basic Knowledge of Microsoft Azure Fundamentals and Administration
Office 365 administration
Configuring and troubleshooting Outlook 2007, 2010, 2013 and 2016.
Installing OS through different media like WDS server, USB media and DVD media.
Installing Bit locker and configuring it.
Troubleshooting Various OS like Windows XP, Vista, 7, 8, 10, etc.
Assembling a computer and troubleshooting.
Installing and configuring virtual machines through Microsoft Hyper-V and VMware ESXi.
Managing and assigning rights in a Fileserver.
Hardware and Software support around all India
Manage Inventory of Desktop Laptop.Onboarding,Offboarding management Sheets,Manage Two interns Also under my team
Dell Field Service Engineer
APARAJITHA CORPORATE SERVICES P.LTD
12.2015 - 07.2022
Troubleshoot & Replacement of DELL/HP/ASUS/AVITA Laptop, Desktop, Workstations, Thin Client, etc.
Good knowledge of LAN and WAN.
Basic knowledge of Routing & Switching.
Installation of OS, Domain IDS & other related Software.
Install, Upgrade & Troubleshoot of Windows 10/8/7, Microsoft office and other Desktop Apps.
Install, Upgrade & Troubleshoot Printer, Computers & other Peripherals.
Perform Preventive Maintenance and Remedial Repair for Laptop, Desktop, Workstation, and Printer.
Attend and remediate all types of customer's Hardware & Software related TS
Education
Bachelor of Engineering - Electronics & Communications
GEC Rajkot
HSC - undefined
K.M Kothari High School
SSC - undefined
S.S Vaghela High school
Skills
Friendly, positive attitude
Teamwork and collaboration
Computer skills
Customer service
Training
Sun Infosystem, Surat, CCNA, 2 Months, 2016
Gridbots Robotics ltd, Ahmedabad, 06/01/12 to 07/31/12, Various Types of AVR coding
AWS certification, Ongoing
Personal Information
Total Experience: 9 Years 6 Months
Current CTC: 6.22 LPA
Date of Birth: 07/15/91
Nationality: Indian
Marital Status: Single
Timeline
Senior System Admin-ITsupport
Accolite Bounteous Pvt Ltd
08.2022 - Current
Dell Field Service Engineer
APARAJITHA CORPORATE SERVICES P.LTD
12.2015 - 07.2022
HSC - undefined
K.M Kothari High School
SSC - undefined
S.S Vaghela High school
Bachelor of Engineering - Electronics & Communications