Manoj Dwivedi

• Led projects and analyzed data to identify opportunities for improvement.
• Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Exceeded goals through effective task prioritization and great work ethic.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
• Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
• Created plans and communicated deadlines to ensure projects were completed on time.

1. Handling day to day operations in a professional manner.

2. Maintaining correct stock levels, Reorder levels in stores, wards etc.

3. Receiving, Organising required stocks on regular basis.

4. Raising GRNs correctly and within time limits.

5. Dispensing of drugs must be correct & as per prescriptions.

6. Patient education while dispensing medicine etc.

7. Handling near expiry medicines & consumables including wards.

8. Monthly Audits.

9. Attend trainings about departmental protocols for hospital

10. Maintaining statutory guidelines in Pharmacy, stores.

11. Preparing checklists required as per NABH guidelines.

12. To submit reports like daily statistics, KPI to managers.

13. Maintaining correct documentation.

14. To actively participate in PTC meetings & presenting data for the same.

15. Handling Inspections.

16. Maintaining safe & clean environment in pharmacy by complying with regulations.

• Responsible and Accountable for 100% accuracy of Complete Inventory of Pharmacy Store IPD & OPD, at all times
• To ensure that Pharmacy provides optimal services, meet all legal, accreditation and certification requirements; complies with all applicable policies, procedures, codes and standards of practice
• Monitor the availability of all required inventory
• To keep a check on Stock of High Value Items
• To carryout Stock Taking Boards and their final reconciliation in given time schedule
• To monitor all medication storage, preparation and distribution in the Pharmacy
• Supervise all Pharmacy staff, performance evaluation and guidance in recruitment
• Ensure strict control and accountability for medications dispensed to patients
• Ensure adequate control & documentation of controlled items like Narcotics, IVF Dept items
• Identify Patients drug related problems and effectively communicate with Consultants and other health care practitioners
• To take immediate action on Stock Out items (in Stock Out Register) and forward demand to Purchase Department before 10:00 hrs on daily basis
• Requisition all required supplies on daily basis to Purchase Department
• Ensure timely removal of all Near Expiry & Non Moving stores from stock
• Ensure timely authorization of GRNs
• Monitoring record of all Refrigerators’ temperature on daily basis
• Generate and maintain Quality Report, Quality Indicators and send them to Pharmacy Controller Officer.

• Key responsibility area:
• Ead staff members in the pharmacy by assigning work tasks, supervising, evaluating, hiring, firing, training, and scheduling work shifts for all employees
• Fill prescriptions and check prescriptions filled by pharmacy techs to ensure proper procedures have been followed
• Advise patients and give them proper directions for taking prescription drugs, supplements, and over-the-counter medications
• Pharmacy managers also address customer problems and complaints
• Ensure that all employees, including themselves, maintain all pharmacy and store protocols and procedures
• Maintain and manage inventory, ordering new supplies when necessary and keeping inventory areas organized
• Marinating vendor management relationship
• Nsure that all employees, including themselves, maintain all pharmacy and store protocols and procedures.

• Key responsibility area:
• Nsure comprehensive patient care & maintenance of quality, standards in pharmacy
• Act as a liaison with nursing & medical staff concerning resident reactions, errors & complaints
• Responsibility for controlling inventory of pharmacy
• To look after the proper dispensing of the medicine to the patient
• Vendor relationship Retail management Doctor relationship Stock management Team Handling E-Health Point-
• Health Points units, started in rural India, provide families in villages with medicines, comprehensive diagnostic tools, and advanced tele-medical services that “bring” a doctor and modern, evidence-based health care to their community
• The E Health Point has multiple opportunities to raise awareness about health issues and encourage early treatment of medical conditions
• E Health Points positively changes the perspective of the public versus private health sector by implementing a technology-based social enterprise for low income groups.

• Working experience time
• He fourteen year of excellent working experience

• Interpreted prescription orders, dispensed medications and counseled patients on drugs.
• Recommended OTC devices or medication options to help mitigate individual symptoms.
• Reviewed and evaluated orders for non-formulary and restricted drugs for appropriateness and compliance.
• Evaluated appropriateness of drug therapy based on patient-specific factors and drug information.
• Prepacked bulk medicines, filled bottles with prescribed medications and affixed correct labels.
• Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
• Managed pharmaceutical supply procurement and management processes.