Smart Home & Building Automation
Manoj Gowda AV
Senior Field Service Engineer
Nagasandra,Karnataka
Summary
Dedicated and results-oriented engineering professional with 7.5 years of diverse experience in commercial operations, security surveillance, and smart building automation. Started my career as a Commercial Manager Assistant at Himalaya Drug Company, supporting documentation, scheduling, and administrative operations. Worked as a CCTV Operator at Bosch (MICO), responsible for surveillance monitoring, incident reporting, and security compliance. Currently working as a Field Service Engineer with Concord Technologies, deployed at Lutron Electronics India, specializing in smart lighting automation, installation, commissioning, programming, troubleshooting, preventive and corrective maintenance, and customer support. Experienced in Lutron Lighting Control Systems, DALI, 0–10V, Phase-Cut dimming, HVAC integration support, system testing, project execution, distributor coordination, and cross-functional collaboration. Successfully delivered multiple high-value commercial projects while ensuring quality, safety, customer satisfaction, and on-time project completion. Strong technical, analytical, and communication skills with a commitment to delivering reliable automation solutions.
Overview
3
3
Languages
2027
2027
years of professional experience
Work History
Senior Field Service Engineer
Concord Technologies Pvt. Ltd. (Deployed at Lutron Electronics India Pvt. Ltd.)
Bangaluru
2025 - Current
- Working as a Field Service Engineer at Lutron Electronics, supporting installation, commissioning, testing, and maintenance of advanced lighting control and automation systems.
- Designed and implemented innovative lighting control systems for residential and commercial applications.
- Automation and system integration assistance
- Collaborated with cross-functional teams to troubleshoot and resolve engineering issues effectively.
- Conducted in-depth analysis of product performance, ensuring compliance with industry standards.
- Developed detailed technical documentation to support system installations and user training sessions.
- Assisted in the optimization of manufacturing processes, enhancing efficiency and reducing waste.
- Mentored junior engineers, fostering skill development and promoting best practices within the team.
- Led projects focusing on energy efficiency solutions, driving sustainable design initiatives company-wide.
- Evaluated emerging technologies to integrate into existing product lines, enhancing functionality and market competitiveness.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Participated in formal internal design reviews of proposed products and components.
- Provided input to team lead regarding areas for process and procedural improvement.
- Developed cost estimates and project specifications for proposals.
- Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
- Facilitated knowledge sharing sessions on latest engineering trends, fostering culture of continuous learning among team members.
- Facilitated knowledge sharing sessions on latest engineering trends, fostering a culture of continuous learning among team members.
- Designed and implemented quality control processes to facilitate customer satisfaction.
- Led engineering teams to successfully complete projects on time.
- Led engineering teams to successfully complete projects on time.
- Coordinated site activities, ensuring compliance with safety regulations and project timelines.
- Conducted regular site inspections to assess construction quality and adherence to specifications.
- Collaborated with contractors and subcontractors to resolve on-site issues efficiently.
- Assisted in procurement of materials, tracking orders to maintain project schedules.
- Trained junior engineers on best practices for site management and safety protocols.
- Conducted comprehensive quality assurance checks, ensuring all work met or exceeded project standards.
- Displayed strong communication and interpersonal skills while visiting clients, jobsites and consultant offices to support project and business development needs.
- Conducted training sessions for clients on system operation and maintenance procedures, improving user competence.
- Developed strong relationships with suppliers and vendors, negotiating favorable terms for the procurement of essential parts and equipment.
CCTV Operator/ Observator
Mico Bosch
Bangaluru
01.2021 - 01.2024
- A good focused worker awarded on 2020 for good reporting and observer .
- Responded promptly to security alerts and incidents, coordinating with law enforcement as needed.
- Responded promptly to security alerts and incidents, coordinating with law enforcement.
- Documented incidents and anomalies in daily reports for management review.
- Assisted in training new operators on equipment usage and safety protocols.
- Improved response times by identifying and addressing potential security vulnerabilities.
- Enhanced response times by proactively identifying and addressing potential security vulnerabilities.
- Supported effective decision-making during critical incidents by providing real-time information from CCTV monitoring operations.
- Facilitated decision-making during critical incidents by delivering real-time information from CCTV monitoring operations.
Comercial Manager Assistant
Himalaya drug company
Bangaluru
01.2018 - 01.2020
- Commercial manager assistant as a document maintainer and scheduling the projects and also awarded as active worker
- Analyzed market trends to inform strategic decisions on product launches and marketing initiatives.
- Led cross-functional teams to streamline product development processes and enhance time-to-market efficiency.
- Implemented quality control measures to improve compliance with industry regulations and safety standards.
- Developed training programs for staff to increase knowledge of product lines and operational procedures.
- Fostered relationships with key stakeholders to enhance collaboration and drive project success.
- Managed and motivated employees to enhance productivity and engagement.
- Spearheaded initiatives that improved team productivity and morale through effective communication strategies.
- Cross-trained existing employees to maximize team agility and performance.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
BCA -
Kuvempu First Grade College
Bengaluru, India 04.2001 -
Puc -
Thriveni Pu College
Bengaluru, India01-2018
SSLC -
SLN Public School
Bengaluru, India01-2016
Skills
Smart lighting system configuration & programming
Lighting control & automation systems
System commissioning & activation support
Troubleshooting & fault diagnosis
Preventive & corrective maintenance
BACnet
DALI commissioning
AutoCAD Electrical
Service documentation & handover
Client coordination & site handling
On-site installation support
Additional Information
- Willing to travel extensively for project execution, commissioning, and customer support across India.
- Strong knowledge of Smart Lighting Automation, Lutron Lighting Control Systems, 0–10V, DALI, Phase-Cut Dimming, and system integration.
- Experience in site surveys, installation supervision, testing, commissioning, troubleshooting, preventive maintenance, and project handover.
- Excellent client coordination, distributor support, and cross-functional team collaboration.
- Familiar with reading electrical drawings, single-line diagrams (SLD), wiring diagrams, and technical documentation.
- willing to work flexible hours to support critical project requirements.
Interests
Industrial Automation Technologies
Electrical Troubleshooting
Learning New Technologies
Project Planning & Site Execution
Technical Problem Solving
Traveling for Project Execution
Timeline
CCTV Operator/ Observator
Mico Bosch
01.2021 - 01.2024
Comercial Manager Assistant
Himalaya drug company
01.2018 - 01.2020
BCA -
Kuvempu First Grade College
04.2001 -
Senior Field Service Engineer
Concord Technologies Pvt. Ltd. (Deployed at Lutron Electronics India Pvt. Ltd.)
2025 - Current
Puc -
Thriveni Pu College
SSLC -
SLN Public School