Manoj Johnson
Project Manager /Security Deployment Lead
MUMBAI
Summary
Highly motivated, techno-functional, leadership oriented with 16 + Years of valuable experience, looking for professional opportunities in dynamic projects to nurture knowledge, skill & analytical ability which can be reciprocated in practical business operations, looking forward to work with a company that will not only offer an exposure to a broad spectrum of managerial responsibilities but will also provide an opportunity to work in a competitive globalized environment, wherein continuously learn, explore & exponent growth of career is a trend.
Overview
19
19
years of professional experience
7
7
Certifications
Work History
Project Manager & SDL
Client : American International Group Inc
5 2022 - Current
- Working with Client and having experience of handling projects with great emphasis
- Successfully managed projects by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Working on Revenue Realization, Cost Budgeting & Resource planning Following Agile Principles on day to day basis & ensuring team follow & works with Scrum Master
- Working as SDL for HC of about 2800 Associates
- Screening On boarding & Off boarding with respect to compliance & security
- Maintaining SCI ( Security Control Identification) in line with client MSA (Master Services Agreement) Amendment
- Facing Security Audit As Audited from project level to ISO level
- Security Auditing project as Auditor
- Monitoring RR (Risk Review) Planner
- Handling Risk effectively by highlighting through Calls, email & Management meeting
- Maintaining System SPOT Check at a;; dedicated project location Closing Open NC (Non Compliance if any
- Keeping track of Vulnerability Assessment (VA), Penetration Testing (PT), Firewall Rule review, Network Diagram
- Coordinating with project owners to know resource requirements & arranging document JD for hiring
PMO
Client : Walgreens Boots Alliance
05.2021 - 03.2022
- Screening & Short listing over 50 resume (Internal & External candidate) for project requirement
- Coordinating with concern team to onboard selected Candidate
- Preparing SOW
- Coordinating with project owner to know resource requirement get JD prepared according
- Managing Asset allotment for new hires
- Coordinating with various RMS to find right resource for account
- Short listing candidate & creating RGS for them
HR Manager
Internal : TCS - Europe
01.2019 - 04.2021
- Preparing Business Associate costing report
- Preparing RBA expense calculation report for over 1500 Associates
- Preparing New joiners salary expense report
- Preparing Separated Associates expense decrease report
- Preparing Onsite dependents cost increase calculation report
- Getting Leave report rectification
- Preparing Certificate of Coverage noncompliance tracking & expense report
- Leading team & managing appraisals promotion
- Managed employee relations, investigating and resolving conflicts to maintain positive work environment.
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Managed employee disputes by employing conflict resolution techniques.
Team Lead
Internal : TCS - Europe
09.2016 - 12.2018
- Yearly planning functions of team of over 20 member with existing tasks & preparing for new tasks
- Assigning task to team members as per their ability
- Identifying gaps of each team members & suggestion or recommending training sessions to team members
- Suggesting improvement & implementing new ideas to improve the speed of the task assigned to the team
- Identifying process to digitization any time consuming task
- Encouraging team members for taking up new initiatives, suggesting process improvements
- Maintaining monthly & annual report of the team performance
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Developed succession planning strategies to ensure continuity of leadership within team and facilitate smooth transitions during organizational changes.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Coached team members in techniques necessary to complete job tasks.
Sr. Process Executive
Internal : TCS - UK
01.2008 - 08.2016
- Handling Employee concerns providing clarifications on HR benefits policies and processes related concerns raised with SLA
- Serve as the liaison for issue resolution and research relating to HR & associates information queries
- Coordinating with onsite and offshore stakeholders, (SAP, Finance, GESS and Policy team on policies, processes and payroll related matters
- Engages in solving issue, escalation ,and perform UAT for enhancements or new databases\ modules for internal reference data Processing & maintaining quantity &quality of daily reports
- Analyzing &ensuring data integrity of the project & organization is to the highest possible standard.
Process Executive
Client : The Home Depot - IT Helpdesk
11.2006 - 12.2007
- Receiving calls from client's employees for IT issues
- Processing blocked purchase orders
- Rectifying IT related queries On call support for project executive operating from Chennai
- Worked on Unix window based application Crossed trained for multiple sub processes( SOS,COS& SOSI) Maintaining records of queries on Vantive software.
- Provided training and mentorship to team members, fostering culture of learning and growth.
Process Associate
Client : The Home Depot - Customer Care
01.2006 - 11.2006
- Receiving calls from clients customers On call support for project executive operating from Chennai
- Resolving THD customers issue by following up with US client
- Maintaining Quality & Customer relationship
- Coordinating quality check with team leader
- Sending quality check report to Team Leader
- Maintaining records of queries on Vantive software
- Training new process associates.
Education
BLS- LLB - Law
Rizvi Law College- Mumbai University
Mumbai, India 04.2001 -
Skills
Resource Allocation
Technical Support
Productivity Improvement
Compliance Monitoring
Risk Management
Project Management
Certification
LDP ASCENT – The Foundation for your Leadership Journey – Certification
Personal Information
- Date of Birth: 02/15/77
- Nationality: Indian
Timeline
PMO
Client : Walgreens Boots Alliance
05.2021 - 03.2022
HR Manager
Internal : TCS - Europe
01.2019 - 04.2021
Team Lead
Internal : TCS - Europe
09.2016 - 12.2018
Sr. Process Executive
Internal : TCS - UK
01.2008 - 08.2016
Process Executive
Client : The Home Depot - IT Helpdesk
11.2006 - 12.2007
Process Associate
Client : The Home Depot - Customer Care
01.2006 - 11.2006
BLS- LLB - Law
Rizvi Law College- Mumbai University
04.2001 -
Project Manager & SDL
Client : American International Group Inc
5 2022 - Current
Similar Profiles
Satya KovvuriSatya Kovvuri
EWM Consultant at International Business Machine (IBM) – Client: BAT (British American Tabaco Company)EWM Consultant at International Business Machine (IBM) – Client: BAT (British American Tabaco Company)
HARSH KUMARHARSH KUMAR
Regional Client Manager - APAC Markets at American Express – Global Client GroupRegional Client Manager - APAC Markets at American Express – Global Client Group
Tenesha WaferTenesha Wafer
Claims Analyst Senior Severity at American International Group, AIGClaims Analyst Senior Severity at American International Group, AIG
Priti SharmaPriti Sharma
Senior AVP (Senior Business Executive - Consultant), Audit and Governance at Wells Fargo International Solutions Private LimitedSenior AVP (Senior Business Executive - Consultant), Audit and Governance at Wells Fargo International Solutions Private Limited
Mohammad Kaif ShaikhMohammad Kaif Shaikh
Relationship Manager at ICICI BankRelationship Manager at ICICI Bank