MANOJ K

Extremely resourceful at developing procedures, service standards, operational policies and operating guidelines to ensure highest level of guest service at all times.

• Staff management & human development:
• Acting as a communication link between the management and the restaurant team.
• Developing all team members to their fullest potential and identifying individual training needs.
• Recruiting, selecting and training new staff and fully inducting the restaurant team in accordance with company policy.
• Motivating and inspiring the members of staff to work harder through good training and budgeted incentive plans.
• Dealing with problems, queries, complaints from staff and customers in a professional manner.
• Assigning tasks & responsibilities to different individuals to ensure all necessary activities
• Checking and securing cash receipts, petty cash, etc
• Quality
• Food safety
• Training
• Inventory handling
• Maintaining cleaning, and Hygiene
• Follow-up responsibility and daily task.
• Take care about audits