Summary
Overview
Work History
Education
Skills
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Manoj Khatri

Sales Operation Associate Manager
Gurugram

Summary

As a performance-driven professional, I bring a wealth of expertise to the table, particularly in the realm of Sales Operations. My proficiency spans the full spectrum of Sales Operations activities on a global scale, including Pipeline Management, Win Loss Review's, Competition analysis, the meticulous execution of sales credits, Commissions, President's Club incentives, and various other motivational programs throughout the year. My rich background is marked by the successful introduction and management of innovative tools and processes designed to enhance the efficiency, effectiveness, and productivity of sales organizations. My acumen in Data Analytics & Reporting is particularly noteworthy; I excel at crafting comprehensive and high-value reports for sales representatives, managers, and leaders, providing them with profound analysis and actionable insights. My attention to detail is evident in my ability to uphold data integrity where I have been instrumental in driving system adoption, ensuring data compliance, and upholding
governance standards. I am known for my strong problem-solving and consulting abilities, which, when combined with confident decision-making, result in the delivery of effective sales solutions and Reporting Solutions. My approach not only simplifies the complexities for Sales leadership but also ensures that operational strategies are seamlessly aligned with the overarching business vision.

Overview

13
13
years of professional experience
5
5
years of post-secondary education

Work History

Sales Operation Associate Manager

Accenture
08.2023 - Current
  • Spearheaded Win-Loss Administration for the Americas, enhancing Sales Excellence initiatives.
  • Orchestrated initial feedback collection and facilitated comprehensive deal team debriefs.
  • Collaborated with the Competitive Intelligence team to scrutinize competitor dynamics.
  • Developed insightful Quarterly Business Review decks and conducted strategic analysis.
  • Designed and implemented advanced reporting dashboards for data-driven decision-making.
  • Led multiple projects aimed at optimizing processes for Initial Feedback and Deal Team Debriefs.
  • Employed effective lateral management techniques to align cross-functional team efforts.
  • Initiated process improvements based on thorough analysis of internal operations data resulting in enhanced productivity levels.
  • Managed cross-functional projects, ensuring timely completion and alignment with company objectives.

Sales Operations Analyst

FIS Global
6 2013 - 08.2023
  • Extending consistent support to a larger geographic region on Sales Reporting, Data Analytical
  • Gathering business requirements and developing scorecards and dashboards to surface meaningful KPIs and actionable intelligence to senior leaders
  • Supporting cross-functional teams across regions (APAC/EMEA) and collaborating with Management, Legal, Finance, Tax, HR, and Support teams
  • Maintaining integrity of Sales Territory's records at 100% accuracy, while working with sales managers and sales reps to ensure correct assignments
  • Conceptualizing, planning and executing highly effective operational strategy pertaining to sales organization support
  • Preparing and publishing detailed reports & other statements with a view to apprise management of critical information/numbers, thereby facilitating data-driven decision-making process
  • Strengthening the Sales Teams with numerous tools, data & information, thereby driving revenue enhancement
  • Identifying opportunities for process automation and optimization, with a focus on scalability and driving significant growth
  • Educating the members on the new products & services offered by company; assigning tasks to the team members, assessing performance & effectuating performance management system
  • Effectively updated and maintained internal Confluence websites and portals, published monthly newsletters and important announcements
  • Managed special projects for APAC/ EMEA aligned with other sales enablement activities like data management, coordination & team scheduling, Report publishing
  • Acted as Key role in Commissioning team for Sales team and Leadership
  • Automation Project - Reduced sales reporting time by 60% using Power Query
  • Continuous learner with passion to learn/evolve to support business with the latest predictive intelligence tools and methodologies

Category Coordinator

Officeyes.com
06.2012 - 05.2013
  • Managed product category, which involves product procurement, pricing strategy after comparing with competitors, insured a profitable category
  • Implemented Inventory Management (INV), Purchase Order (PO), Accounts Payable (AP), Order Management (OM), Bills of Material (BOM), Work in Progress (WIP)

Order Fulfilment Coordinator

Let's Buy.com.
07.2011 - 06.2012

Education

PGDBM - Business Administration

SCDL
07.2014 - 08.2016

Bachelor of Computer Applications -

Guru Jambheshwar University of Science &Technology
06.2005 - 07.2008

Skills

Microsoft Office (Advance Excel, Word & PowerPoint)

Manoj KhatriSales Operation Associate Manager