Manoj Kumar

As a seasoned Information Technology professional with over 25 years of extensive experience, I bring a strong management focus to my current role. Responsible for architecting and managing a resilient IT Infrastructure service, including Data Centers, Servers, and Storage systems, I oversee the hosting of more than 1800 servers on high-density equipment, achieving an impressive virtualization ratio of over 1:14. Alongside this, I provide mentorship and support to ensure the smooth operation of our dynamic IT Operations and Service wing. Embracing project management and ITIL standards, I have a proven track record in successfully steering large-scale IT turn-key projects to completion, consistently delivering on time and within budget. My management approach extends to actively engaging in the implementation and enforcement of robust IT Security Policies and Governance standards throughout the organization, ensuring a secure and compliant IT environment at all levels.

• Certified Scrum Product Owner (CSPO), Scrum Alliance, 10/2023
• Sprint Planning for Faster Agile Team Delivery, Edx, 10/2021
• Applied Scrum for Project Management, Edx, 08/2021
• Certified Cloud Solutions Architect, AWS, 03/2021
• Project Management Professional (PMP #1794505), PMI, 03/2015
• ISO/IEC 20000 Lead Implementer (PECB-ITSMSLI-100023), PECB, 11/2013

• Managing a team of 15 skilled Engineers supporting various technologies, Responsible for Development, Maintenance and Testing of Contingency plans, Hardware Maintenance and Lifecycle Planning for the hardware affecting IT Infrastructure., Troubleshooting, replacing and upgrading of IT Systems & Equipment's, Update and Manage Information of Upgrades & Replacements of Systems, Preventative maintenance scheduling of IT Systems., Maintains IT Systems Configuration Information and files., Manage other Maintenance Tasks carried out by external vendors with Equipment repairs and research., Planning and coordinating IT tasks and projects in the Company., Perform plant wide inspections of IT Systems & Equipment's for reliability., Work directly with production personnel during IT System Maintenance / Downtimes to minimize disturbance to production loss., Working on improving the procedures of maintaining and system startups & shutdowns, Provide 24/7 Maintenance Support for the IT Systems and Equipment's. Also responsible for ensuring the Servers are backed up and that the Server Data is secure from unauthorized access including scripting, which involves writing programs to automate tasks.
• PSeries AIX: Administering and supporting AIX e.g., managing system files, configuring and setup of devices, managing file systems etc. HACMP support. Worked with GBM engineers for the implementation and testing of HACMP. Managing and configuring network services.
• HP UNIX: HP Operations & Support. Administering & managing HP UNIX. Checking of file systems. Installation of patches and other S/Ws. Doing System Health checks. Memory upgrade of all Servers, Carried out all pre and post upgradation tasks. Taking special backups of system files and oracle. Periodic auditing & check on current backups.
• AS400 /iSeries: AS/400 system admin Install, implement system patches, generate reports Analyze, troubleshoot and resolve any system problems, provide system support Liaise with vendors System backup and recovery, involve in contingency testing

• GUI Development, Visual Basic
• RDBMS, Oracle, MS Access, SQL
• Operating Systems, OS400, HPUX, AIX, MS Windows
• Platforms, Intel, IBM AIX Systems, HP Integrity Servers

• Migration of Potcontrol Services from HPUX to Linux, 12/2023, Infrastructure and DB architecture design for porting Potcontrol services from HPUX to opensource Linux environment
• Journey to Cloud, 11/2023, Migration of over 600 corporate services to the Azure cloud involved analyzing and migrating the relevant servers, as well as decommissioning the unnecessary ones.
• Cloud Migration of EGA Messaging System, 08/2022, Migration of 8000+ user mailboxes with archive data to Microsoft M365
• Intel Infrastructure TechRefresh (HP Greenlake), 2017, Optimization and consolidation of intel infrastructure across EGA. 87% reduction in physical servers; 280 to 37 hosts
• HP Integrity Server TechRefresh (Potline Services), 05/2014, Solution Design and infrastructure upgrade of HPUX based Potline Control System used in the DUBAL potlines.
• SAP ERP & Messaging System - Disaster Recovery Site, 03/2013, Results of the Business Impact Analysis were incorporated to the Corporate Business Continuity Plans were a Disaster Recovery Site and plan were prepared and implemented. As Project Manager, the Project delivered a tested and successful DR Site for DUBAL's SAP & MS Exchange Infrastructure at an offsite Data Center
• EMAL Project (Abu Dhabi, UAE), Installation and Commissioning of DUBAL Potline Systems in Abu Dhabi for their Potline 1,2 & 3 which comprises of two HP Itanium Servers using HP Service Guard. System Admin Training for EMAL IT Team in Dubal Pot Control System at DUBAL. Pot Control System Implementation at an undisclosed location Installation and Commissioning of DUBAL Potline System in UDL which comprises of Three HP Risc Servers using HP Service Guard cluster application. System Admin.Training given to IT Team in Dubal Pot Control System at DUBAL Premises. Given onsite Technical Support during multiple system breakdown due to power outage in UDL

• Place of Birth: Calicut, India
• Date of Birth: 05/05/1970
• Nationality: Indian
• Marital Status: Married

• Alexander Simon Kraehenbuehl, Director, Platform & Infrastructure, EGA, akraehenbuehl@ega.ae
• Carlo Khalil Nizam, Chief Digital Office, EGA, cnizam@ega.ae