Manoj Kumar
Chandpur
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Specilist
Ericsson India Private Limited
03.2023 - Current
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution .
- Interpreted clients' needs and introduced services to fit specific requirements.
- Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
Deputy Manager
Huawei Telecommunications
04.2015 - 03.2023
- Responsible to ensure the daily activities like I&C, ATP, SWAP, NMS activities.
- Monitoring activities, which are being executed by respective engineer of Huawei
- Experience in planning of all type HUAWEI MW equipment's (IP, Hybrid and TDM)
- DCN Planning for all types of HUAWEI equipment links (IP, HYBRID & TDM)
- Worked on Huawei traditional MW RTN (600 & 900 Series), E-Band & SDB (RTN 300)
- Worked On SDH Network OSN (7500, 1832x16, x8 & 550) & OTN (8800 & 9800
- Tracking utilization of rings for 2G/3G/4G/5G traffic and upgrade capacity as per requirement
- Analysis of SPOF (single point failure) topology Compliance for network
- Detailed working BOQ for Microwave /SDH/OTN
- Remove network inconsistency between NMS and Database (as per LLD and HLD)
- Created and maintained strong team culture that promoted high levels of collaboration, employee satisfaction, and overall performance.
- Liaised with team members, stakeholders and vendors to coordinate activities, provisioning, environment setup, risk mitigation and follow-up.
Project Engineer /Transmission Engineer
NOKIA SIEMENS NETWORK LTD (UPE)
06.2010 - 04.2015
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Circle SPOC for Nokia Packet Radio & Huawei I.P M/W
- Responsible for Nokia Packet NMS (Net-Viewer) & Huawei NMS (U2000) and Worked on ECI NMS (V6) & NEC- NMS
- Providing Technical Support to Field Engineer's
- Good Knowledge of IP MW (NEC, Nokia & Huawei), ECI & Huawei SDH Network
- Plan and execute Quality Audits in the Network for Better performance for KPI
- Implementation of DCN & Clock on Huawei & Nokia-Packet
- Co-ordination with Care Team & Tech Support Team for any Critical Issue with Software or Hardware Level
- Responsible for Installation & Commissioning, Integration and AT of Nokia Packet MW & Node B, NCE SDH, Nokia PDH Loop
- Plan, control and follow up the implementation of the Project
- Communicator Analytical Thinker Collaborator Intuitive Make sure that Implementation resources are properly allocated and these Resources fulfill their task
Project Engineer
EHV Tower Construction Co.
08.2007 - 05.2010
- Operation & Maintenance of Indoor, Outdoor BTS
- Maintain 100% network availability by resolving sites minor & major alarms
- Worked with SDH, PDH radios of NEC
- Testing of various Alarms generated in the Cell Site
- Monitor that the corrective actions decided upon in conjunction with the project audits are effectively carried out
- To hand-over the network to support after commissioning/ acceptance by customer
- Daily update project data as per project planning.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Northern India Engineering College
Lucknow07.2003
Skills
- Customer Relations
- Expert Problem Solving
- Quality Assurance
- Management collaboration
- Technical communication
- Emergency Response
Certification
- L3 Certification done in MW domain Service Family-ICT Network Technology Category
- L2 Certification done in Optical domain Service Family-ICT Network Technology Category
- Cyber Security Certificate done for Service work
- Preposition Competence Certification for Maintenances Service.
Languages
English
Hindi
Personal Information
- Industry Preference: Telecom/Network
- Date of Birth: 07/01/80
Timeline
Specilist
Ericsson India Private Limited
03.2023 - Current
Deputy Manager
Huawei Telecommunications
04.2015 - 03.2023
Project Engineer /Transmission Engineer
NOKIA SIEMENS NETWORK LTD (UPE)
06.2010 - 04.2015
Project Engineer
EHV Tower Construction Co.
08.2007 - 05.2010
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Northern India Engineering College
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