MANOJ KUMAR

• ACCENTURE, Client: Renault Nissan
• Packaged App Development Analyst December, 2023 - Present
o Monitored business processes across all the landscapes, utilizing KPls such as job and IDOC/TRFC/GRFC monitoring, and managed client creation, copies, and export/import processes, SLT replication of tables, SDA configuration
o Collaborated with functional teams to streamline processes, trained end-users in SAP Basis administration, and mentored junior administrators, enhancing system functionality and fostering continuous learning.
o Conducted system administration tasks including SAP license management, kernel upgrades, patches per EWA recommendations, spool administration, background job analysis, and troubleshooting.
o Prepared documentation for change requests, created templates for problem, incident, and service management, and managed EWA configuration, system and alert configuration, and landscape synchronization activities.
o Participated in major incident bridge calls, performed daily monitoring activities (ABAP dumps, system traces, active users), communicated effectively with technical personnel to solve complex issues, and managed SAP router configuration and security policies.
o Experience in system refresh, Kernel upgrade, Note Implementation, etc.
o Monitoring table space usage, file system, and BR tools.
o Managed transport and change requests using CRM tools, ensuring timely imports and adherence to project timelines.
o Oversaw system administration, including client landscape creation, RFC connection maintenance, and proactive monitoring for maximum system availability.
o Excelled in single-handedly delivering daily operational tasks such as system monitoring, error handling, and user administration.
o Produced comprehensive status reports, attended status meetings, and maintained compliance with SOX regulations through effective user authorization management.
o VPSX installation, administration, and support.
o Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting.
o Creating roles, profiles, user IDs, and custom authorization objects.
o Conducted performance tuning and optimization to enhance system efficiency and reliability.
o Troubleshooting security problems by using different scenarios, such as SU53, ST01 to find security issues.
o Participated in change control procedures by verifying that changes are properly documented before implementation into production environments.