MANOJ KUMAR
Had barista
Delhi,Barista
Summary
Dynamic barista with expertise in espresso machine operation and exceptional problem-solving skills, honed at Arabico. Recognized for creating personalized beverages that elevated customer satisfaction and boosted sales. Proven ability to train new team members effectively, fostering a positive work environment while maintaining high standards of service.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
Work History
Barista
Arabico
11.2024 - Current
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Promoted additional items with beverages, increasing store sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Barista
HYPD Cafe
12.2022 - 08.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Barista
Xero Degree
03.2021 - 10.2022
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
10th Pass -
Rajkiya Inter College Rajhar People Uttarakhand
Uttrakhand Skills
- Tea expertise
- Coffee expertise
- Latte art
- Display case merchandising
- Espresso machine operation
- Opening and closing duties
- Point of sale operation
- Performance improvement
- Cash handling
- Problem-solving
Languages
Hindi
Advanced (C1)
English
Beginner (A1)
Timeline
Barista
Arabico
11.2024 - Current
Barista
HYPD Cafe
12.2022 - 08.2023
Barista
Xero Degree
03.2021 - 10.2022
10th Pass -
Rajkiya Inter College Rajhar People Uttarakhand
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