Manoj Kumar
Mandi,Himachal Pradesh
Summary
Hospitality professional with over 3 years of hotel industry experience, specializing in front office management, guest services, and team coordination. Skilled in handling reservations, check-in/check-out operations, and customer relations with a strong focus on service excellence. Proven ability to lead teams, maintain service standards, and mentor new staff, ensuring smooth operations and high guest satisfaction. Adaptable, detail-oriented, and committed to continuous professional growth in the hospitality and tourism sector.
Overview
3
3
years of professional experience
Work History
Assistant Manager of Front Office Department
Hotel Apple Valley View
Naggar, Himachal Pradesh
09.2022 - 11.2023
- Managed front office team and handled guest services.
- Maintained service standards and customer satisfaction.
- Monitored inventory and departmental performance.
Front Office Associate
Hotel Apple Valley View
Naggar, Himachal Pradesh
04.2024 - 09.2025
- Supervised front office operations, ensuring smooth check-in/check-out processes.
- Handled reservations and guest queries with efficiency and professionalism.
- Coordinated with front office team to maintain service quality and guest satisfaction.
- Assisted in training new staff members in front office procedures.
Education
French Language certificate course - undefined
INGOU
12.2025
Master of Travel and Tourism Management (MTTM) - undefined
IGNOU
12.2025
B.Sc. - Hotel Management and Catering Technology
LR Institute, HPTU
12.2022
Diploma in COPA - undefined
NCVT
12.2018
12th - Science
HPBOSE
12.2017
10th - undefined
HPBOSE
12.2014
Skills
- MS Office Suite
- Hotel Management Systems
- Guest Service Tools
- Adaptive & Resilient
- Strong Team Spirit
- Punctual and Efficient
- Pleasant Personality
Accomplishments
- Top 5 Merit Holder, Hon'ble Governor of Himachal Pradesh & Minister Rajesh Dharmani, 2024-12-31
- 4th Rank in HPTU for 1st and 5th Semesters (B.Sc. HM&CT), 2022-12-31
- Winner, College Sports Meet
Languages
English
Hindi
French
Certifications Specializations
- Diploma in Computer Operator Programming Assistant
- Diploma in Neuro Linguistic Programming
- Specializations: Front Office & Hotel Housekeeping
Hobbies and Interests
- Music Composition
- Traveling & Exploring Cultures
- Reading Novels
- Meditation
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge.
Timeline
Front Office Associate
Hotel Apple Valley View
04.2024 - 09.2025
Assistant Manager of Front Office Department
Hotel Apple Valley View
09.2022 - 11.2023
French Language certificate course - undefined
INGOU
Master of Travel and Tourism Management (MTTM) - undefined
IGNOU
B.Sc. - Hotel Management and Catering Technology
LR Institute, HPTU
Diploma in COPA - undefined
NCVT
12th - Science
HPBOSE
10th - undefined
HPBOSE