MANOJ KUMAR

Managed the expansion of the company's commercial footprint by identifying and embedding high-potential automotive dealer networks onto a proprietary digital auction application. Directed localized onboarding infrastructures to ensure sustainable partner engagement, and consistent marketplace activity.

• Handled client onboarding, KYC verification, and documentation for banking services.
• Assisted in loan processing, and ensured timely disbursement.
• Onboard and activate new dealers on the proprietary auction platform to drive continuous bidding engagement.
• Accelerate used car loan sourcing and value-added service (VAS) sales through targeted dealer and channel partner networks.
• Cultivate and strengthen strategic dealer relationships within the assigned territory to maximize retention.
• Expand the dealer ecosystem to drive the adoption of inventory funding solutions.

Held complete commercial accountability for designing and executing account development blueprints across an expansive franchise network. Utilized CRM analytics and performance indicators to elevate partner profitability, and ensure operational precision.

• Developed and implemented strategies to enhance franchise profitability and performance.
• Monitored and analyzed KPIs to identify areas for operational improvement.
• Cultivated relationships with new and existing accounts, driving revenue growth.
• Managed a portfolio of 50+ key accounts, consistently exceeding sales targets by 15%.
• Handled the onboarding process for new clients to ensure a smooth transition and introduction to the brand’s products or services.
• Prospected new clients through networking, canvassing, and referrals.
• Utilized CRM tools to optimize account interactions and improve service delivery.

Drove aggressive topline growth through the engineering of consumer-centric retail sales funnels, and structured price negotiations. Standardized workflows with cross-functional operational teams to shorten trade cycles, and optimize transaction efficiency.

• Drove revenue growth through innovative sales strategies, consistently surpassing targets.
• Cultivated strong relationships with clients, enhancing customer satisfaction, and loyalty.
• Led sales team in achieving monthly targets through strategic planning and execution.
• Analyzed market trends to identify opportunities for business growth and customer engagement.
• Collaborated with cross-functional teams to streamline sales processes and improve customer experience.

• Develop and maintain strong relationships with dealers, distributors, contractors, builders, architects, and project consultants.
• Achieve monthly, quarterly, and annual sales targets within the assigned territory.
• Identify and develop new business opportunities to expand market share and increase revenue.
• Promote and sell construction materials such as Supreme PVC & CPVC pipes and fittings products and other building materials.
• Conduct regular market visits to generate leads, follow up on inquiries, and convert prospects into customers.
• Monitor ongoing construction projects and secure product approvals and orders.
• Prepare quotations, negotiate prices, and close sales while maintaining company profitability.
• Prepare daily, weekly, and monthly sales reports, sales forecasts, and pipeline updates for management.
• Ensure compliance with company policies, pricing guidelines, and sales processes.

• Develop and maintain strong relationships with retailers and key customers.
• Achieve monthly, quarterly, and annual sales targets within the assigned territory.
• Expand market coverage by identifying and appointing new distributors and retail outlets.
• Ensure product availability and proper stock levels at distributor and retail points.
• Execute trade promotions, marketing campaigns, and merchandising activities as per company guidelines.
• Monitor competitors' activities, pricing, and market trends, and provide regular market feedback.
• Collect orders, coordinate timely deliveries, and ensure customer satisfaction.
• Monitor outstanding payments and support timely collections from customers.
• Maintain product visibility through effective merchandising and point-of-sale (POS) material placement.
• Prepare daily, weekly, and monthly sales reports and submit them to management.
• Ensure compliance with company sales policies and operational standards.
• Forecast sales demand and assist in inventory planning to minimize stock shortages or excess inventory.

• Responsible for assigned sales targets (monthly, quarterly, and annually).
• Promote the L.G. Mobiles handset, and encourage sales through various promotional activities to achieve a 100% target.
• Sells mobile devices and telecom services by identifying customer needs.
• Maintain deep knowledge of the latest mobile models, specs, and industry trends.
• Participate in marketing campaigns, events, and in-store activities to drive sales.
• Demonstrated expert product knowledge during client interactions, addressing questions and concerns confidently, and offering solutions tailored specifically for them.

• I worked as a Customer Relationship Officer in the mobility segment at ARC in Ghaziabad. Distributor of postpaid and telemedia of Bharti Airtel. (Noida and Ghaziabad)
• Delivered exceptional customer service, enhancing client satisfaction and loyalty.
• Demonstrated product knowledge to effectively address customer inquiries and recommend solutions.
• Built relationships with customers to encourage repeat business.
• Solved customer challenges by offering relevant products and services.