MANOJ KUMAR MARAGANI
Hyderabad
Summary
To achieve a responsible position, that gives me scope to apply my knowledge and skills in the advanced technologies and be a part of a team that dynamically work towards success and growth of the organization and self.
Good Keyboard Skills. Proficient with MS –Office.
Overview
8
8
years of professional experience
Work History
Senior Network Engineer
Movate Technologies
11.2022 - Current
- Company Overview: Zscaler is a cloud-based cybersecurity company that helps businesses protect themselves from cyberattacks and data loss
- Zscaler's Zero Trust Exchange platform connects users, devices, and applications in any location
- It's the world's largest inline cloud security platform, distributed across more than 150 data centres globally
- Having total 2+ years of IT experience as a Senior Network Engineer
- Worked on Zscaler Internet Security Module for Zero-trust based architecture
- Worked on various specialization within the product like SSL inspection, URL Filtering, Cloud app control, Malware protection, DNS control etc
- Having good experience in working with US clients and worked in 24x7 environment on troubleshooting all networking problems such as (latency, availability, utilization) to ensure minimum downtime and maximum availability of network to ensure hassle free production of the Company
- Defined the issue and providing the troubleshooting details done to higher level team with proper hands over and escalated at right time to avoid customer dis-satisfaction
- Worked on VPN interoperability issues to avoid disruption of Services when using Zscaler and VPN working together
- Handled Various Tunneling issues as Zscaler having multiple traffic forwarding methods like IPSEC, GRE, Zcc Tunnel 1.0/2.0
- Worked on various web module issue related to websites of Http and Https
- For Zscaler, TLS and DTLS plays a various significance and can support both TCP and UDP based traffic and we were able to deliver the benefits over it to our customers
- With the Advantage over the product, We were able to facilitate Country based content blocking to the customers
- For troubleshooting purpose, We help customers by capturing the logs and shared the log analysis on time
- Logs include : Wireshark, Zcc, MTR
- We will work on configuring the Disaster Recovery mode, Data Loss prevention
- Zscaler is a cloud-based cybersecurity company that helps businesses protect themselves from cyberattacks and data loss
- Zscaler's Zero Trust Exchange platform connects users, devices, and applications in any location
- It's the world's largest inline cloud security platform, distributed across more than 150 data centres globally
- Project: Zscaler
- Client: Zscaler
- Team Size: 1500
Senior AR Analyst
Optum Global Solutions
07.2021 - 03.2022
- Denial management and AR follow up, Working on High dollar and priority claims, working on reports, work order Segregation/allocation, consolidation, resolving claims/files before
Senior AR Caller
Cognizant Pvt. Ltd
10.2018 - 06.2021
- Denial management and AR follow up, Working on High dollar and priority claims, working on reports, work order Segregation/allocation, consolidation, resolving claims/files before TAT, People management
AR Analyst
Reventics Private Limited
08.2017 - 09.2018
- Denial management and AR follow up, worked on High aging and high priority claims, worked on reports, work order allocation, consolidation
AR Analyst
ACN Healthcare
03.2017 - 08.2017
- Denial management, AR follow up & Rejections, worked on High priority claims
Education
Bachelor of Technology - Electrical & Electronics Engineering
Pujya Sri Madhavan Ji JNTU
Hyderabad01.2014
Intermediate Public Examination -
Sri Harsha Junior College
01.2010
Secondary School Certificate -
Krishnaveni Talent School
Manchiryal01.2008
Skills
- Internet protocol suite (TPC/IP)
- Performance monitoring and analysis
- DNS and DHCP administration
- Network troubleshooting expertise
Languages
- English
- Telugu
Personal Information
- Date of Birth: 10/22/92
- Gender: Male
- Nationality: Indian
Timeline
Senior Network Engineer
Movate Technologies
11.2022 - Current
Senior AR Analyst
Optum Global Solutions
07.2021 - 03.2022
Senior AR Caller
Cognizant Pvt. Ltd
10.2018 - 06.2021
AR Analyst
Reventics Private Limited
08.2017 - 09.2018
AR Analyst
ACN Healthcare
03.2017 - 08.2017
Bachelor of Technology - Electrical & Electronics Engineering
Pujya Sri Madhavan Ji JNTU
Intermediate Public Examination -
Sri Harsha Junior College
Secondary School Certificate -
Krishnaveni Talent School
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