Manoj Kumar Pasbola

An established track record with over nine years of extensive Food & Beverage experience including operations, strategy planning, bar & restaurant trends, marketing, promotions, customer relationship management and service. In-depth knowledge and understanding of the growing Indian hospitality industry with holistic experience in corporate, MICE, leisure and Wedding segments across locations and multiple brands. Highly skilled in formulating standard operating procedures for smooth functioning of operational departments. Greatly stimulated team leader with strong communication and people skills. Motivating, leading, training & monitoring the performance of team members from various cultural, lingual and professional backgrounds to ensure efficiency in operations and meeting of individual & group targets. Keen operator with a clear understanding of budgets, cost analysis, business requirements and overall financials. Capability of delivering value-added customer service and achieving customer satisfaction by providing customized products as per requirements. An effective communicator with a flexible attitude and able to deal with people from varied cultures. An enterprising leader with strong analytical, problem solving & organizational abilities.