Manoj Kumar S V

Deloitte USI, Chennai
Senior Solution Advisor - Cybersecurity
Dec 2021 – Present

• Leading firewall engineering tasks (Palo Alto Networks STRATA, Cisco ASA/FTD , Cisco FXOS) for Marriott International Project.
• Administered and deployed VPNs, VLANs, NATing, and routing configurations.
• Managed L2/L3 technical escalations and policy changes across multi-cloud and hybrid environments.
• Provide the advanced support in IDS/IPS support for Palo Alto Networks products including STRATA,Prisma and Cortex products.
• Administered tools including Forescout, Bloxone, Panorama,Prisma Access,Cortex XDR and Splunk; ensured continuous log flow and availability.
• Delivered secure cloud deployments and network architecture designs across AWS, Azure, and GCP.
• Coordinated with cross-functional teams for patch management, tool upgrades, and incident response.
• Delivered internal trainings and mentored junior team members on network security practices to follow the security and compliance.
• Follow the Agile methodology for supporting the tasks & also report the tasks and activities via Service Now.

CSS Corp, Chennai
Technical Lead – TAC Support (Palo Alto Networks)
Oct 2019 – Oct 2021

• Provided global TAC support for Palo Alto products (Hardware, VM-Series, Panorama etc).
• Troubleshot complex VPN issues (IPSec, SSL, GlobalProtect) and identity integrations (LDAP, SAML).
• Led internal knowledge base development and documented recurring technical issues.

• • Conducted interviews, trainings, and internal evaluations for support team.

Assistant Manager – Network Engineering
Dec 2018 – Oct 2019

• Designed and automated configurations across routers, firewalls, and load balancers.
• Deployed CI/CD pipelines with Jenkins and integrated monitoring using Grafana, LibreNMS, and Nagios
• Managed hardware refreshes and lab infrastructure for network simulation.
• Handled a team of 6 members in supporting the DCN Project ( Data Communications Network )

Senior Network Engineer
Nov 2015 – Dec 2018

• Managed security implementations and firewall deployments on AWS, Azure using Palo Alto.
• Administered Symantec antivirus, AD integration,VPN & IDS/IPS configurations.
• Supported enterprise-wide implementation of network infrastructure and data center setups.
• Assist the customers (worldwide) for troubleshooting issues related with Palo Alto Networks products. (TAC Support)
• The support includes various technologies of Palo Alto Networks like Global Protect VPN,VWIRE setup,Captive Portal,USER-ID,Content-ID,APP-ID and traditional protocols like IPsec VPN,High Availability,SSL Decryption etc

• Configured devices like Cisco IP Phones, Video Conference Equipment, Cisco Access Points and Wireless Devices with security.
• Provided technical support on Cisco Security Devices including Cisco PIX/ASA Firewalls.
• Performed: Installation of Windows 2008/2012 Server edition and extended domain & user configuration support.
• Deployment of Symantec Anti-virus on Server and configured the clients under the Server Anti-virus group.
• Installation and troubleshooting of Cisco Routers 7206, 2811, DSL Routers 878, and Juniper EX300 series.
• Replacement of faulty devices with Cisco POWR tool.
• Managed Windows XP Professional and solved various OS issues.
• Installed, configured and troubleshot hardware, software, e-mail, network and peripheral equipment issues; rewired or directed the rewiring of cables as required for new installations and office reconfiguration.