MANOJ KUMAR THAKUR
Madhubani
Summary
Seeking a challenging and growth oriented position where I can use my all experiences and capabilities. Highly qualified Transportation Supervisor with background in managing large fleet operations. Experience includes ensuring safety compliance, coordinating logistics and schedule planning, and implementing efficiency improvements. Demonstrated strengths include strategic planning, leadership, problem-solving abilities and an unwavering commitment to customer satisfaction. In previous roles, improved operational productivity, streamlined processes, and ensured adherence to regulatory standards.Highly-motivated employee with desire to take on new challenges.
Overview
10
10
years of professional experience
Work History
Site Incharge
Kuehne Nagel (Airtel DTH)
Ranchi
07.2024 - Current
- Collaborated with various stakeholders (Transportation, inventory & quality team) to ensure on time fulfillment of shipments.
- Developed strategies to reduce overall costs associated with operations.
- Managing Operations to ensure on time delivery of shipments across multiple routes.
- Utilized warehouse management system (WMS) for real time inventory tracking & documentation.
- Inventory and assets manegement
- SLA, TAT & GRN Monitoring
- Customer escalation handling
- Audit and compliance manegement
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Achieved cost-savings by developing functional solutions to problems.
- Prioritized and organized tasks to efficiently accomplish service goals.
Executive - FTC (White Collar)
Instakart Services Pvt Ltd
Patna
03.2023 - 05.2024
- Department - Line Haul Operation
- Vendor Management, Managing 150+ National / Zonal / Local Vehicles every day, Planning to Clear the floor pendency, TAT Enhancement along with speed matrix, Stakeholder Management, Team Management, Optimizing Capacity Utilization, Ensuring Customer Promise Date adherence with matrix
- Led team initiatives to optimize operational workflows and enhance service delivery.
- Mentored junior staff, providing guidance on project management.
- Coordinated cross-functional teams to deliver high quality results within tight timelines.
- Established relationships with key partners and vendors to ensure successful project outcomes.
- Created and maintained relationships with key stakeholders.
Data Entry Operator
Instakart Services Pvt Ltd
Patna
10.2020 - 02.2023
- Department - Line Haul Operation
- Supply Chain Operation, MIS, inbound / outbound Operation, Warehousing Operation
Computer Operator
SRI RAM CENTENNIAL PRE SCHOOL
Patna
09.2017 - 03.2020
- Perform Data entry tasks and printing of question papers
- Drafting, designing and implementing of standardized requirements of the academic department
- Create and maintain useful database for the department
Station Support Associate
AMAZON PVT. LTD
Patna
07.2016 - 05.2017
- Outbound Process, Handling - EMD, RTO, Market Place, etc
- Utilized internal software to track and resolve customer issues efficiently.
- Managed online help desk tickets from creation to resolution.
- Collaborated with other departments to ensure timely resolution of customer issues.
- Escalated complex issues to appropriate departments for resolution.
- Updated system with order specifics and customer details, preferences, and billing information.
Education
B.ED -
JP University
Chhapra, BiharGraduation -
L.N.M. University
DarbhangaITI -
Rajnath Choudhary Pvt ITI
Muzaffarpur12th -
B.S.E.B PATNA
PATNA10th -
B.S.E.B PATNA
PATNASkills
- Fleet management
- Cost reduction strategies
- Vendor management
- Operational workflow optimization
- Supply chain coordination
- Customer relationship management
- Inventory tracking
- Team leadership
- Problem solving
- Stakeholder engagement
- Time management
- Team operations
- Cost reduction
- Inventory management
- Warehouse management
- Operational optimization
- Problem-solving
- Flexible and adaptable
- Self-Directed
Languages
- English
- Hindi
Hobbies and Interests
- Reading Magazine
- Surfing Internet
- Listening Music
- Watching Cricket
Coursework
- ADCA
- Tally (Excel, MS Word, Power Point, etc)
Personal Information
- Father's Name: Shivshankar Thakur
- Date of Birth: 02/02/93
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Site Incharge
Kuehne Nagel (Airtel DTH)
07.2024 - Current
Executive - FTC (White Collar)
Instakart Services Pvt Ltd
03.2023 - 05.2024
Data Entry Operator
Instakart Services Pvt Ltd
10.2020 - 02.2023
Computer Operator
SRI RAM CENTENNIAL PRE SCHOOL
09.2017 - 03.2020
Station Support Associate
AMAZON PVT. LTD
07.2016 - 05.2017
B.ED -
JP University
Graduation -
L.N.M. University
ITI -
Rajnath Choudhary Pvt ITI
12th -
B.S.E.B PATNA
10th -
B.S.E.B PATNA