MANOJ KUMAR TIWARI

Dynamic professional with over 25 years of extensive experience in the architectural glass, wood and Hardware industry, collaborating with renowned brands such as Modiguard, Saint Gobain India Ltd., Emirates Float Glass, Gold Plus Glass Industry Ltd., Triveni Glass Ltd., Hardwyn India Ltd. and E3 group. Expertise includes techno-commercial acumen, driving business growth through innovative solutions and strategic partnerships. Proven track record in managing complex projects and delivering exceptional results while fostering strong client relationships. Committed to leveraging industry knowledge to contribute effectively to organizational success and enhance market presence.

• Positive Mental Attitude BY EMG HRD consultants, Kolkata.
• Effective selling L.M.K. consultants, Bangalore.
• Customer handling L.M.K. consultants, Bangalore.
• Total quality Management By DR. Kaul.

• Manufacturing: Heading manufacturing process of various types of float glass like clear, body tinted, reflective and Low-e glass manufacturing. Also, headed technical and operational manufacturing process of large Glass processing units producing architectural glass like, toughened, double/triple/step glazed units, laminated glass etc. technical sales of these glasses through builders, fabricators, architects and facade consultants.
• Operations: Formulate all round development strategies, with accountability for profitability in Marketing & Finance. Monitor, analyze and maintain positive flow of work for optimum utilization of the resource and the facilities available to meet customer’s expectation. Analyze the performance of transporters pertaining to cost, quality and delivery norms.
• Corporate/Project sales: Sales through Architects, Interior decorators, façade consultants, fabricators and directly through builders’ offices. Presentations. Sales meets and promotions through fabricators. Arrangement of mockups, final negotiations and order finalization.
• Marketing/ Business Development; Review and interpret competition after in-depth analysis of market information. Drive business growth through identification & penetration of new market segments for attainment of periodical targets. Coordinate & organize sales promotion, launching and branding activities to create market brand visibility, based on market research. Formulation of catalogs, brochure and product data sheets for product launch marketing.
• Channel Management; Setting up dedicated distributor/dealers’ network for effectively accomplishing revenue estimates. Ensuring cost effective logistic operations & seamless materials movement to ascertain sufficient inventory levels at each sales outlet/ distribution channel. Executing sales promotion activities like channel partners meet, fabricators meet and running various schemes.
• Team Supervision; Lead & monitor the performance of the team members to ensure efficiency in operations and meeting of individual & group targets. Identify & implement strategies for building team effectiveness by promoting a spirit of cooperation between team members. Maintaining and monitoring staffing, levels, Knowledge-Skill-Attitude (KSA), expectations and motivation to fulfill organizational requirements.
• Relationship Management; Effective management of customer relation operations by providing clarification of queries/questions. Ensure customer satisfaction by timely delivery of products and timely resolution of complaints and disputes resolution.

playing gmes which are associated with Running in Nature.  Exercise on a regular basis is a habit.