Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Languages
Timeline
Generic
Manoj Lohiya

Manoj Lohiya

Ghaziabad

Summary

Dynamic Customs Specialist with experience at Portway Solution Pvt. Ltd., adept at ensuring compliance and streamlining international shipments. Proven track record in quality control systems and exceptional customer service, driving operational efficiency and enhancing client satisfaction. Skilled in effective communication and problem-solving, committed to delivering results in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Customs Specialist – Entry Level

Portway Solution Pvt. Ltd.
Ghaziabad
02.2025 - Current
  • Managed documentation and compliance for international shipments.
  • Prepared import/export entries, classification under HS codes, and customs clearance.
  • Liaised with freight forwarders and CHA for timely clearance.
  • Ensured adherence to CBSA/CBIC customs regulations and trade compliance guidelines

Senior Customer Relationship Executive

IEnergizer Pvt. Ltd.
Ghaziabad
05.2023 - 09.2024
  • Resolved customer complaints efficiently by providing accurate solutions within established time frames.
  • Maintained detailed records of customer interactions and processed necessary documentation.
  • Ensured adherence to communication protocols, guidelines, and policies to deliver exceptional customer service.

Quality Assurance Specialist

Sorted Steel Private Limited
Greater Noida
01.2022 - 04.2023
  • Developed and implemented quality management systems to ensure compliance with manufacturing standards.
  • Conducted inspections and testing of raw materials, in-process products, and finished goods.

Line Management

Mahindra & Mahindra Swaraj Engines Pvt. Ltd.
Mohali
08.2018 - 03.2021
  • Managed production, planning, materials management, and maintenance functions in the manufacturing unit.
  • Coordinated manpower requirements based on production needs, raising requests for workers.

Education

Bachelor of Arts (B.A.) -

Kumaon University
Nainital
01.2017

Diploma - Mechanical Engineering

Uttarakhand Board of Technical Education
09-2016

Skills

  • Quality control systems
  • Production management
  • Operational planning
  • Customer service excellence
  • Effective communication

Disclaimer

I hereby declare that the above information is true to the best of my knowledge.

Personal Information

  • Date of Birth: 05/17/95
  • Gender: Male
  • Nationality: Indian
  • Marital Status: Unmarried

Languages

HIindi & English

Timeline

Customs Specialist – Entry Level

Portway Solution Pvt. Ltd.
02.2025 - Current

Senior Customer Relationship Executive

IEnergizer Pvt. Ltd.
05.2023 - 09.2024

Quality Assurance Specialist

Sorted Steel Private Limited
01.2022 - 04.2023

Line Management

Mahindra & Mahindra Swaraj Engines Pvt. Ltd.
08.2018 - 03.2021

Bachelor of Arts (B.A.) -

Kumaon University

Diploma - Mechanical Engineering

Uttarakhand Board of Technical Education
Manoj Lohiya