MANOJ MANDAL
Ludhiana
Summary
Results-driven professional with a strong background in supervising teams and enhancing customer service standards. Experience in training staff and managing daily operations in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager
asian kitchen food & beverages
ludhiana
08.2025 - Current
- Supervised staff to ensure excellent customer service.
- Managed daily operations of food and beverage service.
- Coordinated inventory management and supply ordering processes.
- Trained new employees on service standards and procedures.
- Maintained cleanliness and organization of dining areas and kitchen.
Store Manager
bing hospitality
ludhiana
11.2018 - 07.2025
- Managed daily store operations and ensured a positive shopping experience.
- Supervised team members and delegated tasks effectively during shifts.
- Trained new employees on customer service standards and store procedures.
- Monitored inventory levels and coordinated restocking efforts with suppliers.
store manger
subway
01.2010 - 10.2017
- Oversaw daily store operations and ensured compliance with company policies.
- Implemented inventory management practices to maintain stock levels effectively.
- Resolved customer complaints promptly, ensuring satisfaction and loyalty.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Education
High School Diploma -
Tantia High School
Kolkata03-2003
Skills
- Staff supervision
- Customer service
- Inventory management
- Staff training
- Operational efficiency
- Team leadership
Languages
Hindi
First Language
English
Beginner
A1
Punjabi
Beginner
A1
Certification
subway manager certificate
References
References available upon request.
Timeline
Manager
asian kitchen food & beverages
08.2025 - Current
Store Manager
bing hospitality
11.2018 - 07.2025
store manger
subway
01.2010 - 10.2017
High School Diploma -
Tantia High School