Arunkumar Soundarajan
Idukki
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Windows Administrator
Randstad india pvt ltd
Kochi
11.2019 - Current
- Provided comprehensive training to internal and off-site users to optimize systems maintenance and resolve recurring issues.
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Implemented internet and intranet applications on multiple platforms.
- Supported day-to-day operations, monitoring and resolving client/server and storage issues.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Configured and tested Windows Server operating systems with roles features.
Systems Engineer
Britly technologies
Chennai
07.2017 - 11.2019
- Implemented networking and server changes to meet client budgets and needs.
- Checked for accuracy and functionality during implementation of new systems.
- Delivered helpdesk service and support to customers.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Negotiated with vendors, outsources and contractors to secure contracts and set SLAs.
- Documented system configuration, mapping and processes.
L1 Desktop Support Engineer
InKnowTech Pvt Ltd
Bangalore
05.2016 - 04.2017
- Served as primary point of contact for support relating to owned solutions and products.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Maintained response times to support business continuity.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Updated and maintained current customer support database.
Desktop Support Engineer
IBeON Infotech Pvt Ltd
Bangalore
04.2014 - 05.2016
- Configured hardware, devices and software to set up work stations for employees.
- Relocated and configured desktop computer devices and phones to facilitate office moves and new employee workstations.
- Maintained inventory of installed desktop hardware and software components to keep records accurate and updated.
- Coordinated with systems partners to finalize designs and confirm requirements.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
Education
Master of Engineering - Computer Science
St. MCET (ANNA University)
Madurai04.2014
Bachelor of Technology - Information Technology
Dr. MCET (ANNA University)
Pollachi05.2010
Skills
- Hardware Installation
- Software Management
- Time Management
- Performance Monitoring and Optimization
- Critical Thinking
- System Upgrades
- Startup and Shutdown Management
- Windows Operating System
- Data Backups
- End-User Training
- System Administrator
- Microsoft SharePoint
- User Support
- Training Junior Team Members
- Computer Hardware Knowledge
- Team Communication
Languages
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)
Hindi
Elementary (A2)
Declaraction
I hereby declare that all the details furnished above are genuine and can be subjected
to verification at any time.
ARUNKUMAR.S
DATE:
PLACE:
Timeline
Windows Administrator
Randstad india pvt ltd
11.2019 - Current
Systems Engineer
Britly technologies
07.2017 - 11.2019
L1 Desktop Support Engineer
InKnowTech Pvt Ltd
05.2016 - 04.2017
Desktop Support Engineer
IBeON Infotech Pvt Ltd
04.2014 - 05.2016
Master of Engineering - Computer Science
St. MCET (ANNA University)
Bachelor of Technology - Information Technology
Dr. MCET (ANNA University)
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