Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Extracurricular Activities
Hobbies and Interests
Training
Languages
Declarations
Timeline
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Manoj Mishra

Manoj Mishra

Bengaluru

Summary

Results-driven Technical Specialist with extensive experience at HCLTech, skilled in AppDynamics and AWS. Proven ability to enhance application visibility and troubleshoot complex issues, leading to improved performance. Adapt at fostering team collaboration and driving technical discussions to deliver optimal AIOps solutions. Committed to continuous improvement and security compliance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Technical Specialist

HCLTech
05.2024 - Current
  • Spearheaded full-stack observability design and incident diagnostics for Nordea Bank, enhancing system uptime by 20%.
  • Analyzed application and database performance metrics to identify bottlenecks, achieving 30% faster response times.
  • Developed custom dashboards and proactive alerts for business transactions, reducing critical incident escalations by 25%.
  • Delivered monitoring evidence for audits, ensuring 100% SLA adherence and strengthening governance.
  • Trained cross-functional teams on APM best practices, improving efficiency and cutting diagnostic time by 40%.

Infra Technology Specialist

Cognizant
11.2022 - 04.2024
  • Installed and administered AppDynamics consoles and agents, ensuring seamless monitoring operations.
  • Performed daily health checks on extension servers, maintaining application availability through monitoring of critical URLs and SSL domains.
  • Monitored system resource utilization and JVM heap usage to prevent performance degradation for critical applications.
  • Implemented automated remediation actions, reducing manual intervention and enhancing incident response efficiency.
  • Integrated AppDynamics with Bamboo CI/CD pipelines and BigPanda incident management to streamline monitoring and alert correlation.
  • Analyzed performance metrics to diagnose complex system issues, improving root cause identification processes.
  • Developed Ansible and shell scripts for automating agent installations, cutting deployment time by 60%.
  • Explored integration opportunities with ServiceNow/Slack to enhance alert visibility and operational workflows.

Associate Consultant

Wipro Limited
06.2021 - 10.2022
  • Configured URL Monitoring extensions with diverse authentication methods to ensure precise performance tracking of critical endpoints.
  • Implemented Power BI SSAS performance counters monitoring within AppDynamics, increasing visibility into reporting workloads.
  • Resolved AppDynamics agent performance issues through swift remediation and upgrades, reducing response times to under 2.5 seconds.
  • Collaborated with Power BI teams to address Log4j vulnerability in AppDynamics machine agents, enhancing application security.
  • Developed and deployed custom AppDynamics extensions from GitHub repositories, expanding overall monitoring capabilities.
  • Designed and optimized ITSO dashboards under tight timelines, improving operational insights for decision-making.

AppDynamics Consultant Lead

ApMoSys Technologies Private Limited
Navi Mumbai
12.2016 - 05.2021
  • Installed, configured, and troubleshot APM agents (.NET, Java, Tomcat, WAS, WebLogic, Spring Boot, PHP, JBoss, IHS, IIB) across UAT, Prod, and DR environments.
  • Upgraded AppDynamics Controller, Java, and machine agents with SSL enablement and SAML/LDAP integrations.
  • Configured Database Collectors, Network Visibility agents, and various monitoring extensions (URL, Query, NGINX, Process, Elasticsearch).
  • Deployed AppDynamics in AWS, Docker, and Kubernetes, with EUM and Analytics integration for financial applications.
  • Created custom dashboards, health rules, policies, and on-demand reports for application and business transaction monitoring.
  • Provided RCA reports with code-level visibility, performance insights, and remediation guidance.
  • Conducted client interactions, demos, and knowledge sessions on AppDynamics features and use cases.
  • Performed daily server health checks and ensured application/server stability.

Education

Bachelor’s Degree - Computer Science

BPUT University, IGIT Sarang
Bhubaneswar
01.2015

+2 -

CBSE (ODM Public School)
Bhubaneswar
01.2011

10th -

CBSE (DAV Public School)
Bhubaneswar
01.2009

Skills

  • Windows
  • Linux
  • Docker
  • GIT
  • GIT bash
  • Jenkins
  • Maven
  • Terraform
  • Kubernetes
  • AppDynamics
  • Splunk
  • Grafana
  • Dynatrace
  • Catchpoint
  • AWS
  • Bash
  • Sh

Certification

  • Core JAVA Certification from LIT, Bhubaneswar
  • App Dynamics certified in Implementation Professional, Associate Performance Analyst and Associate Administrator
  • AppDynamics Verified Sales Engineering 101
  • The Complete Splunk Beginner Course and Certification

Personal Information

  • Date of Birth: 10/25/93
  • Marital Status: Married

Extracurricular Activities

Volunteer at 31st Annual Athletics Meet at IGIT, Sarang. Member of Organizing Committee in IGIT at IMUN 2013. Attended NIC at NIT, Warangal.

Hobbies and Interests

  • Politics
  • Photography
  • Binge-watch
  • Travelling
  • Cooking
  • AI

Training

Online trainings on DataDog, New Relic, Grafana and OpsRamp

Languages

  • English
  • Hindi
  • Oriya

Declarations

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.

Timeline

Technical Specialist

HCLTech
05.2024 - Current

Infra Technology Specialist

Cognizant
11.2022 - 04.2024

Associate Consultant

Wipro Limited
06.2021 - 10.2022

AppDynamics Consultant Lead

ApMoSys Technologies Private Limited
12.2016 - 05.2021

Bachelor’s Degree - Computer Science

BPUT University, IGIT Sarang

+2 -

CBSE (ODM Public School)

10th -

CBSE (DAV Public School)

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