Work related to Team building and Client Acquisition
Manoj Nair
Consultant
Mumbai
Summary
Experienced Project Lead dedicated to exceeding client expectations. Proficient in managing work quality, critical milestones, and deliverables while maintaining a friendly and engaging demeanor. Actively seeking a full-time role that utilizes interpersonal skills, time management, and problem-solving expertise. A seasoned Project Lead with over 7 years of experience in Business Management Solutions, recognized for effective problem resolution and improving customer satisfaction.
Overview
11
11
years of professional experience
2
2
years of post-secondary education
Work History
Consultant
Cheers Interactive India Private Limited
10.2014 - Current
- Overseeing a diverse client portfolio, leading the operations team in credit analysis and financial assessments.
- Facilitating the successful onboarding and training of new team members.
- Managing client relationships through regular check-ins and project updates.
- Collaborating with various teams to deliver comprehensive solutions.
- Nurturing strong client relationships to ensure high satisfaction and encourage repeat business.
- improving client retention through strategies such as additional services and enhanced quality standards.
Education
MBA - Accounting And Finance
Sir M Visvesvaraya Institute of Management Studies
Mumbai 05.2012 - 05.2014
Accomplishments
- Won Recalibrated Leadership idea presentation and executed In Cheers Interactive.
- Won Inter-college Business Plan Presentation in Mumbai.
- Planning and Executing the BIZBASH Event (Case Study) competition with more than 200 teams from various colleges across Mumbai
- Integral part of Creating various committees in SVIMS (MBA institute 2012-2014 Batch).
- Won Case study competition as a part of Saturday Fest in SVIMS (MMS Institute 2012-2014 Batch).
Interests
Timeline
Consultant
Cheers Interactive India Private Limited
10.2014 - Current
MBA - Accounting And Finance
Sir M Visvesvaraya Institute of Management Studies
05.2012 - 05.2014
Hobbies
Making new Friends, Travelling, Listening Songs, Table Tennis, Volley Ball and Snooker.
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