Manoj Pandya
Operations Analyst
Thane
Summary
Talented Senior Operations Analyst proficient in compliance, reporting and process improvements. Highly organized and proactive with top communication and planning strengths. Offering 9 years of related experience.
Overview
10
10
years of professional experience
Work History
Senior Operations Analyst
TCS
Mumbai
03.2019 - Current
- Currently working in NEST process in Policy administration department
- Handling customer or members account who wants to enroll into Nest or wants to de-enroll from Nest and also wants to take retirements.
- Performed audits of subsidiaries to protect shareholders and potential investors from fraudulent or unrepresentative financial claims.
- Reviewed process failures and determined root causes.
- Developed and updated tracking spreadsheets using [Excel,VBA].
Analyst
TCS
Mumbai
03.2017 - 03.2019
- Works on data collected by Nielsen direct from the consumers
- Make that data in a presentable way using client based tools and different analysis technique and deliver it to the client.
- Identified and resolved problems through root cause analysis and research.
- Assessed data modeling and statistics to integrate high-level business processes with data rules.
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Analyst
TCS
Mumbai
03.2016 - 03.2017
- Validating custom documents for clients, received from their suppliers
- Documents like NAFTA, ITDA and Manufacture's Affidavit.
- Validated results and performed quality assurance to assess accuracy of data.
- Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Associate
TCS
Mumbai
12.2013 - 03.2016
- Works on mortgage loan accounts which is held by the Bank of America customers
- Our works involves detailed review of the document which is provided by clients to make the decision whether customer can apply for the second loan or not
- It involves set of calculation and analysis using client based tools to come to the right decision.
- Managed customer relations through communication and helpful interactions.
Education
S.S.C. -
03.2006 - 04.2007
- Board: Rajasthan Board
- 2nd Class
H.S.C. -
03.2008 - 04.2009
- Board: Rajasthan Board
- 2nd Class
Fo.Y.B.COM (CORPORATE BANKING & FINANCE) -
04.2009 - 04.2013
Result: 1st Class
Skills
MS Office (Word, Excel, Power Point, Outlook)Advance Excel, VBA, Power Query EditorData visualizations Tools, Power BI, Tableau (Basics)Worked on different client based tools like Nitro, Answers Desktop, I-sight, Dipe etcInnovative, Excellent problem solving skills and a Self-starterPut in hard work for any task small or bigTakes initiative and works well independently or as part of a groupAbility to handle team of 10-12 peopleMS Office (Word, Excel, Power Point, Outlook)Advance Excel, VBA, Power Query EditorData visualizations Tools, Power BI, Tableau (Basics)Worked on different client based tools like Nitro, Answers Desktop, I-sight, Dipe etcCustomer/Client serviceMIS ReportingIndian banking system and US mortgageMarket Research
Interests
Cars and Bikes
Traveling to new places
Listening Music
Playing Badminton
Personal Information
- Date of Birth: 11/01/1993
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Senior Operations Analyst - TCS
03.2019 - Current
Analyst - TCS
03.2017 - 03.2019
Analyst - TCS
03.2016 - 03.2017
Associate - TCS
12.2013 - 03.2016
Sardar Patel University Gujrat - Fo.Y.B.COM (CORPORATE BANKING & FINANCE),
04.2009 - 04.2013
Rajasthan Government School - H.S.C.,
03.2008 - 04.2009
Rajasthan Government School - S.S.C.,
03.2006 - 04.2007