Manoj Pant
Dehradun
Summary
Results-driven Territory Sales Manager with 16 years of experience in the Hospitality and IT sector. Proven track record of exceeding sales targets, building strong client relationships, and leading high-performance sales teams. Seeking an opportunity to contribute my skills and expertise to drive revenue growth and market expansion in North India.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Territory Sales Manager
eZee Technosys Pvt Ltd (Yanolja Cloud India Pvt Ltd)
Uttarakhand, Leh-Ladakh, J&K Region
07.2022 - Current
- Successfully manage and oversee sales operations in the Uttarakhand territory, achieving consistent revenue growth year-on-year
- Develop and implement strategic sales plans to expand market share and penetrate new accounts
- Lead a team of 4 sales representatives, providing coaching, training, and motivation to achieve individual and team goals
- Cultivate strong relationships with key clients and stakeholders, ensuring customer satisfaction and repeat business
- Conduct market research and competitor analysis to identify opportunities and stay ahead in the market
- Collaborate with cross-functional teams, including marketing and product development, to ensure alignment with business objectives.
Business Development Manager
eZee Technosys Pvt Ltd
Uttarakhand
07.2018 - 07.2022
- Spearheaded business development efforts, resulting in a 30% increase in annual revenue over 4 years
- Successfully generated and nurtured a strong pipeline of leads, leading to the acquisition of 600 new clients in the Uttarakhand market
- Conducted in-depth market research to identify emerging opportunities, competitive analysis, and customer trends, guiding product development and marketing strategies
- Led product demonstrations and presentations for potential clients, showcasing software features and benefits, resulting in a 70% conversion rate
- Negotiated and closed complex deals with clients, resulting in 5 Crore in new business revenue
- Built and maintained long-term relationships with key clients, resulting in a 90% increase in repeat business and customer retention
- Collaborated with cross-functional teams, including marketing and product development, to drive alignment and seamless execution of business strategies
- Represented the company at industry events, conferences, and networking opportunities to promote software products and establish industry partnerships.
Operations and Sales Manager
Hotel Marc Inn
Jaipur
10.2012 - 06.2018
- Oversee and coordinate all hotel operations, including front desk, housekeeping, maintenance, and food & beverage services
- Develop and execute sales strategies to maximize revenue and achieve occupancy and revenue targets
- Supervise staff scheduling, training, and performance management to maintain high-quality service standards
- Identify and pursue new business opportunities through proactive sales initiatives and market research
- Ensure compliance with safety, health, and hygiene regulations to create a safe and comfortable environment for guests and employees
- Manage corporate accounts, negotiate contracts, and maintain strong relationships with key clients and travel agencies
- Develop and implement standard operating procedures (SOPs) to streamline operations and enhance guest satisfaction
- Conduct regular market analysis and competitor research to stay ahead in the industry and identify potential areas of growth
- Focus on delivering exceptional guest experiences and addressing any guest feedback or concerns promptly and professionally
- Prepare and manage the hotel's annual budget, ensuring efficient allocation of resources
- Foster a guest-centric culture among the team to prioritize guest satisfaction and loyalty
- Monitor financial performance, analyze variances, and implement corrective measures to achieve financial objectives
- Respond to customer inquiries, handle complaints, and ensure that guest expectations are met or exceeded
- Lead, mentor, and motivate the hotel team to deliver exceptional service and achieve performance targets.
Asst. Manager- Business Development
Hotel Maharani Palace - India
Jaipur Area, India
02.2012 - 10.2012
- Company Profile: Maharani Group of hotels is the oldest chain in Jaipur, with three hotels in Jaipur and New Delhi - one of India's largest business hotels
- Assist Manager Business Development in challenging segment-wise sales strategies on all products
- Establish and maintain high standards of sales quality, measured by productivity, customer complaints, and repeat business
- Create new channel partners and develop existing ones.
Sales Manager
Hotel Seven Seas - India
Jaipur Area, India
07.2010 - 02.2012
- Company Profile: Seven Seas is the fastest-growing hotel in the city
- Worked as a Sales Manager in the Hotel for Corporate accommodation, ensuring smooth functioning of various departments for overall client satisfaction and profitability
- Team member for the initial set up, space management, and outlet design pre-opening
- Making forecasts and budgets for upcoming periods
- Training the entire hotel staff according to the brand standards of the hotel.
Sales Executive
The Palms Hotel & Spa
Jaipur Area, India
04.2008 - 06.2010
- Company Profile: Hotel Palms, Jaipur - one of India's largest business hotels
- Direct sales contact with new and existing clients, accountable for achieving predetermined goals and objectives
- Maximize revenue potential by yielding all available space of the restaurant annual departmental budgets and cost control initiatives
- Worked late hours with operations staff to ensure a high level of customer satisfaction.
Education
MBA in Operations Management -
Jaipur National University
Jaipur01.2018
B.Sc. in Hotel Management -
Punjab Technical University
Ludhiana01.2015
Senior Secondary -
Uttarakhand Board
DehradunSecondary -
CBSE Board
DehradunSkills
- Bachelor's degree in Hospitality Management
- 10 years of experience in hotel management (room division, food & beverage department) and 5 years in software sales with a proven track record of achieving revenue targets
- Proficiency in hotel software systems, including IDS, Champagne, Winhms, Dataman, Check-in, Binix, Hotelogix, eZee Absolute, eZee Optimus, eZee Centrix, eZee Mint, eZee Reservation, eZee Frontdesk, eZee Burrp, etc
- Strong communication, negotiation, and interpersonal skills
- Excellent leadership and team management abilities
- Ability to analyze data, identify trends, and make data-driven decisions
- Understanding of safety, health, and hygiene regulations in the hospitality industry
- Proactive and result-oriented approach to problem-solving
- Sales Strategy and Planning
- Team Leadership and Motivation
- Client Relationship Management
- Territory Management
- Negotiation and Closing Deals
- Market Research and Analysis
- Hubspot CRM
- Excellent Communication Skills
- Solution selling
- Consultative and relationship selling
- Closing Techniques
- Business growth and retention
- Business Development
- CRM Software
- Product Demonstration
Certification
- Highest client acquisition in 2023 in India
- Highest UL Sales (Outbound Sales Team) - February 2024
- Star Leader of the Month (Outbound Sales Team) - March 2024
- Star Leader of the Quarter (Outbound Sales Team) - Q1 2024
- Star Leader of the Quarter (Outbound Sales Team) - Q1 2024
Additional Information
Eager to take on new challenges and make a positive impact on Ibibo Group's growth. I am confident that my expertise in business development and dedication to achieving results will be valuable assets to your team.
Eventmanagementandspeakingengagements
- Organized Event with Booking.com - Rishikesh, 2020
- Organized SAATE Event - 2021, 2022, 2023, 2024
- Speaker and Organizer at Pune Event
- Organized National Webinars - eZee Pay Inauguration, India
References
Available upon request
Languages
English
First Language
English
Upper Intermediate (B2)
B2
Accomplishments
- Performer of the year 2018-19 in India
- Performer of the year 2019-20 in India
- Top Performer of the year 2021-22 in India
- Top Perseverance Performer of the year 2021-2022 in India
- Top Performer of the quarter 2022 in India
References
References available upon request.
Timeline
Territory Sales Manager
eZee Technosys Pvt Ltd (Yanolja Cloud India Pvt Ltd)
07.2022 - Current
Business Development Manager
eZee Technosys Pvt Ltd
07.2018 - 07.2022
Operations and Sales Manager
Hotel Marc Inn
10.2012 - 06.2018
Asst. Manager- Business Development
Hotel Maharani Palace - India
02.2012 - 10.2012
Sales Manager
Hotel Seven Seas - India
07.2010 - 02.2012
Sales Executive
The Palms Hotel & Spa
04.2008 - 06.2010
MBA in Operations Management -
Jaipur National University
B.Sc. in Hotel Management -
Punjab Technical University
Senior Secondary -
Uttarakhand Board
Secondary -
CBSE Board
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