Manoj Reddy Ganna
Hyderabad
Summary
Experienced professional specializing in Site Reliability Engineering, driving organizational value. Seeking opportunities to leverage expertise in a reputable organization. Known for persuasive, influential approach to achieving impactful results. Passionate about contributing to success of high-performing teams.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Site Reliability Engineer
Tata Consultancy Services
02.2023 - Current
- Responsible for for monitoring batch, real-time & streaming spark jobs deployed in AODC Kube & AWS EKS clusters.
- Monitor the application health using Hubble & create alerts with the defined KPIs.
- Perform on-call activities & identify the root cause using Splunk log & create dashboards for the newly deployed applications.
- Deprecate old alerts created for decommissioned applications.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Produced and maintained technical documentation for project reference.
- Drove corrective actions to accomplish project closure and recurrence control. Work with DRIs if a code fix is required to resolve long occurring instances of an alert.
- Installed, configured and maintained operating systems, application software, and system management tools.
- Maintained stability, integrity and efficient operation of information systems supporting organizational functions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Senior Software Engineer
Optum Technology
11.2020 - 02.2023
- Company Overview: United Health Care is the leading insurance company in USA which deals with health Business. It has various IT systems to support its business in which TOPS (The Online Processing System) is a payment engine which auto adjudicates the claims received from various sources. TOPS will constitute to around 92% of the auto adjudication process. It accepts claims from various sources and verifies for provider data, member data and processes the claims automatically. It has various sub systems to send and accept various feeds.
- As a Senior Software Engineer responsible for monitoring all the services that are interacting with the Cirrus application.
- Project: UnitedHealthcare Strategic Platform Cirrus (USP Cirrus)
Software Engineer
Optum Technology
03.2016 - 11.2020
- As a Software Engineer responsible for requirement gathering, analysis, estimation, recommending solution and designing of the requirement.
- Project: The Online Processing System (TOPS)
Associate Software Engineer
Optum Technology
07.2014 - 03.2016
- The application employs logic to determine eligibility for coverage, adjudication of claims, patient and provider responsibility. We use Xpeditor tool to debug the issue and to find out the issue where it is happening. TOPS interact with various applications for claims, membership, provider and other type of claim related data. TOPS is a mainframe system and involves both online and batch process.
- Project: The Online Processing System SOS(TOPS SOS)
Education
Bachelor of Technology - Electronics & Communication Engineering
JNTU
Hyderabad, Telangana01.2014
Completed Higher Secondary - undefined
Sri Chaitanya Junior College
Vijayawada, Andhra Pradesh01.2010
Completed CBSE - undefined
Atomic Energy Central School
Aswapuram, Telangana01.2008
Skills
- Experienced in Linux environments & worked on containerized applications using Docker & orchestration tool Kubernetes
- Managed application performance in AWS EKS
- Scripting and programming: Bash, Python
- Proficient in Git
- Experience with Hubble, Splunk, Dynatrace, DataDog
- Proficient in Agile and Waterfall methodologies of working
- Proficient in CA Rally, HP ALM, and HPSM
Certification
- Completed IBM Certified Database Associate – DB2 9 Fundamentals.
- Completed IBM certification on Python & SQL.
- Consecutive STAR Award & Sustaining Award winner for the best performance in the team and quick issue resolution from 2015 till date.
- Commendation notes from the business for the quick response on the issues
Active participation
Actively shared knowledge among the team by starting newsletter in the form of Terrific Tuesday. Active member of TOPS EE team where we celebrate birthday parties monthly & organized quarterly outings. Organized TT tournament at GSC level & also representing UHG at corporate level in TT.
Disclaimer
I hereby declare that the above information and particulars are true & correct to the best of my personal knowledge & belief. Place: Aswapuram (Manoj Reddy Ganna)
Hobbies
Playing sports like Cricket, Table Tennis & Badminton
Languages
English
Telugu
Timeline
Site Reliability Engineer
Tata Consultancy Services
02.2023 - Current
Senior Software Engineer
Optum Technology
11.2020 - 02.2023
Software Engineer
Optum Technology
03.2016 - 11.2020
Associate Software Engineer
Optum Technology
07.2014 - 03.2016
Completed Higher Secondary - undefined
Sri Chaitanya Junior College
Completed CBSE - undefined
Atomic Energy Central School
Bachelor of Technology - Electronics & Communication Engineering
JNTU
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