Summary
Overview
Work History
Education
Skills
Contactnos
Maritalstatus
Religion
Personal Information
Languages
Hobbies and Interests
Accomplishments
Languages
Certification
Timeline
Generic
MANOJ ROHRA

MANOJ ROHRA

Mumbai

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Back Office Manager

Tata Consultancy Services Ltd.
MUMBAI
03.2007 - Current

Payroll Team:

  • Handled queries regarding payroll by analyzing the issue and providing resolution with the help of internal payroll applications like SAP, PL/SQL.

Social Security Team:

  • In and out processing of Provident Fund and Superannuation of TCS Alumni.
  • Responding to E-mails and Calls regarding PF Settlement, Transfer Status, and Superannuation Settlement Status.
  • Preparing Monthly Reports and Handling Escalations.

TCS iON Team :

  • Processing and releasing claims for all the executives working on assessments.
  • Preparing monthly dashboards.
  • Handling in and out processing of stationery requirements in assessments.
  • Handling team's attendance and enrolling them for trainings for their professional growth.

HDFC Bank - Mobile Banking:

  • Monitoring Mobile Banking Application performance through Appd and by accessing DB in PL/SQL application.
  • Preparing App Performance Report on MS Excel on a daily basis.
  • Intimating the client in case of occurrence of high errors, which is more than expected.
  • Extracting data and sharing the same with the internal team to analyze any critical issues faced by the client.

CSR

Sparsh BPO Pvt. Ltd.
THANE
04.2006 - 02.2007
  • Sold TATA AIG LIFE INSURANCE nationwide through outbound sales.

CSA

Adventity BPO Pvt. Ltd.
THANE
08.2005 - 04.2006
  • Sold TATA AIG LIFE INSURANCE products across India.

Education

M.Com - Business Management

MUMBAI UNIVERSITY
MUMBAI, INDIA
06-2022

Bachelor of Management Studies - Finance

B.G.B.S
MUMBAI INDIA
11-2005

HSC / 12th - COMMERCE

C.H.M. COLLEGE
ULHASNAGAR, MUMBAI
04-2002

SSC / 10th -

NEW ERA HIGH SCHOOL
ULHASNAGAR
04-2000

Skills

  • Database Administration
  • Document Control
  • Excellent Communication
  • Mail Management
  • File Management
  • Mail Routing
  • Vendor Management
  • Scheduling appointments
  • Payroll Administration
  • Data Entry

Contactnos

9167090970

Maritalstatus

Married

Religion

Hindu

Personal Information

Date of Birth: 04/02/85

Languages

  • English
  • Hindi
  • Sindhi

Hobbies and Interests

  • Cooking(learning)
  • Playing Badminton
  • Swimming

Accomplishments

  • Received an appreciation mail by Manager for client handling talent.
  • Received an appreciation mail by Manager for creating appropriate reports / dashboards as per the requirements.
  • Received an appreciation mail by Manager in lowering down the queries relating to basic information.

Languages

Sindhi
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1

Certification

  • Received a certificate in successfully completing Structured Problem Solving program.
  • Received a certificate in completing Internal course on Finance.

Timeline

Back Office Manager

Tata Consultancy Services Ltd.
03.2007 - Current

CSR

Sparsh BPO Pvt. Ltd.
04.2006 - 02.2007

CSA

Adventity BPO Pvt. Ltd.
08.2005 - 04.2006

M.Com - Business Management

MUMBAI UNIVERSITY

Bachelor of Management Studies - Finance

B.G.B.S

HSC / 12th - COMMERCE

C.H.M. COLLEGE

SSC / 10th -

NEW ERA HIGH SCHOOL
MANOJ ROHRA