MANOJ ROHRA
Mumbai
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Back Office Manager
Tata Consultancy Services Ltd.
MUMBAI
03.2007 - Current
Payroll Team:
- Handled queries regarding payroll by analyzing the issue and providing resolution with the help of internal payroll applications like SAP, PL/SQL.
Social Security Team:
- In and out processing of Provident Fund and Superannuation of TCS Alumni.
- Responding to E-mails and Calls regarding PF Settlement, Transfer Status, and Superannuation Settlement Status.
- Preparing Monthly Reports and Handling Escalations.
TCS iON Team :
- Processing and releasing claims for all the executives working on assessments.
- Preparing monthly dashboards.
- Handling in and out processing of stationery requirements in assessments.
- Handling team's attendance and enrolling them for trainings for their professional growth.
HDFC Bank - Mobile Banking:
- Monitoring Mobile Banking Application performance through Appd and by accessing DB in PL/SQL application.
- Preparing App Performance Report on MS Excel on a daily basis.
- Intimating the client in case of occurrence of high errors, which is more than expected.
- Extracting data and sharing the same with the internal team to analyze any critical issues faced by the client.
CSR
Sparsh BPO Pvt. Ltd.
THANE
04.2006 - 02.2007
- Sold TATA AIG LIFE INSURANCE nationwide through outbound sales.
CSA
Adventity BPO Pvt. Ltd.
THANE
08.2005 - 04.2006
- Sold TATA AIG LIFE INSURANCE products across India.
Education
M.Com - Business Management
MUMBAI UNIVERSITY
MUMBAI, INDIA06-2022
Bachelor of Management Studies - Finance
B.G.B.S
MUMBAI INDIA11-2005
HSC / 12th - COMMERCE
C.H.M. COLLEGE
ULHASNAGAR, MUMBAI04-2002
SSC / 10th -
NEW ERA HIGH SCHOOL
ULHASNAGAR04-2000
Skills
- Database Administration
- Document Control
- Excellent Communication
- Mail Management
- File Management
- Mail Routing
- Vendor Management
- Scheduling appointments
- Payroll Administration
- Data Entry
Contactnos
9167090970
Maritalstatus
Married
Religion
Hindu
Personal Information
Date of Birth: 04/02/85
Languages
- English
- Hindi
- Sindhi
Hobbies and Interests
- Cooking(learning)
- Playing Badminton
- Swimming
Accomplishments
- Received an appreciation mail by Manager for client handling talent.
- Received an appreciation mail by Manager for creating appropriate reports / dashboards as per the requirements.
- Received an appreciation mail by Manager in lowering down the queries relating to basic information.
Languages
Sindhi
First Language
English
Advanced (C1)
C1
Hindi
Intermediate (B1)
B1
Certification
- Received a certificate in successfully completing Structured Problem Solving program.
- Received a certificate in completing Internal course on Finance.
Timeline
Back Office Manager
Tata Consultancy Services Ltd.
03.2007 - Current
CSR
Sparsh BPO Pvt. Ltd.
04.2006 - 02.2007
CSA
Adventity BPO Pvt. Ltd.
08.2005 - 04.2006
M.Com - Business Management
MUMBAI UNIVERSITY
Bachelor of Management Studies - Finance
B.G.B.S
HSC / 12th - COMMERCE
C.H.M. COLLEGE
SSC / 10th -
NEW ERA HIGH SCHOOL