Manoj Sharma
Manager Information Technology
Jaipur
Summary
Experience IT professional with over 15 years of experience in the banking and financial sector technology. Proficient in Banking Technology operations, Cloud Infrastructure and Compliance, IT Governance, IT Operations, Data Center administration, and Project Management. Successfully led and implemented complex IT solutions, with a recent focus on Cloud infrastructure and Compliance in a leading private bank. Certified in multiple technologies and methodologies, showcasing a strong commitment to continuous learning and professional development.
Overview
17
17
years of professional experience
4
4
Certifications
Work History
Manager Information Technology Group
ICICI Bank Ltd
01.2010 - Current
- Cloud Centre of Excellence - Cloud Infrastructure, Compliance and Governance | 2020 - Present
- Lead the Cloud infrastructure compliance and governance initiatives for AWS, MS Azure, GCP and OCI, a Multi Cloud Setup.
- Ensure adherence to regulatory requirements for cloud infrastructure, conducting internal assessments to maintain compliance.
- Spearhead the creation of standard operating procedures (SOPs) to streamline cloud infrastructure operations and enhance security measures.
- Worked on Regulatory compliance standards and regulatory requirements specific to Cloud Infrastructure and Governance
- Ensuring all Cloud activities meet required standards.
- Facilitated internal and external audits ( PwC, EY), providing necessary documentation and support to auditors.
- Developed and implemented compliance policies for Cloud infrastructure, Cloud Computing environments.
- Pre-Audit Review and addressing audit findings.
- Utilize tools such as BMC TSSA, TSO, ServiceNow, Riverbed, JIRA, and Trellis to optimize cloud infrastructure management and enhance operational efficiency.
- Projects: Implementation of AWS Landing.
Project Manager
ICICI Bank
01.2016 - 01.2020
- Implementation and Operation lead -Riverbed NPM & BMC TSSA & TSO.
- Managed the deployment and operational aspect of the Riverbed NPM tool within the bank.
- Enhanced network performance and monitoring capabilities, critical for financial transactions and operations.
- Closely work for the team to setup WFH setup within the bank for tool implementation Duo Proxy, Fortinet, Forti token MFA.
- Handled the implementation and operations of BMC TSSA & TSO application.
- Improved operational efficiency by automating many tasks for Tech infra group.
- Key Project: Riverbed NPN Solution BMC TSSA & TSO Tool implementation L1/L2 Automation for Tech infrastructure Group.
Data Center Administrator
01.2010 - 01.2016
- Managed Data Center operations ensuring high-availability and reliability of banking services
- Handled various IT infrastructure task and projects to support the bank's business operations
IT Officer
Bank of Rajasthan
01.2008 - 01.2010
- Managed various IT operations and systems within Bank of Rajasthan, ensuring smooth functioning of technology services.
- Collaborated with cross-functional teams to implement technological solutions to enhance operational efficiency and customer experience.
Education
Master of Computer Applications (MCA) - undefined
MDU Rohat
MSc (Computer Science) - undefined
MDU, Rohtak
Graduate Diploma in Computer Applications (PGDCA) - undefined
University of Rajasthan
BSc (Computer application) - undefined
University of Rajasthan
Skills
technology management
data center operations
automation tools and techniques
cloud infrastructure management and compliance
BMC TSSA
TSO
ServiceNow
Riverbed
JIRA
Trellis
analytical skills
problem-solving skills
communication skills
leadership abilities
Certification
ITILV3
Timeline
Project Manager
ICICI Bank
01.2016 - 01.2020
Manager Information Technology Group
ICICI Bank Ltd
01.2010 - Current
Data Center Administrator
01.2010 - 01.2016
IT Officer
Bank of Rajasthan
01.2008 - 01.2010
Master of Computer Applications (MCA) - undefined
MDU Rohat
MSc (Computer Science) - undefined
MDU, Rohtak
Graduate Diploma in Computer Applications (PGDCA) - undefined
University of Rajasthan
BSc (Computer application) - undefined
University of Rajasthan