Manoj Singh
Lucknow
Summary
Dedicated Food and Beverage professional with 12+ years of experience in casual dining, luxury hospitality, and corporate food services. Proven expertise in procurement, vendor management, menu innovation, and compliance. Skilled at improving client satisfaction, boosting revenue, and reducing costs while ensuring operational excellence.
Overview
13
13
years of professional experience
Work History
Team Member (Food & Beverage Services)
Reliance India Pvt. Ltd
10.2024 - Current
- Expertise in end-to-end procurement processes, including vendor selection, product delivery, and payment reconciliation.
- Proven ability to negotiate favorable contracts and pricing terms, ensuring cost savings and quality compliance.
- Skilled in managing office supply inventory and equipment, with hands-on experience in CAPEX, OPEX.
- Adept at negotiating favorable contracts and pricing.
- Effective in developing and implementing procurement and inventory control policies with a focus on compliance.
- Check contractual manpower compliance documents, benefits administration, and maintaining employee records, also check all labor compliance with respect to government laws.
- Capable of handling employee concerns, grievances, and ensuring seamless administrative processes.
- Vendor Invoice Checking and processing for payments also, Check the supporting required for invoice.
- Event Coordination: -
- Accomplished in planning and executing successful food events in canteen.
- Prepare special menu for events and festivals, also decorate the dining halls with respect to the theme.
- Coordinate with vendor for VIP and special meal requirement for social gathering in company.
- Record Keeping and Correspondence: -
- Maintain Documents and records with adherence of ISO and FSSI standards - 1. Cleaning Check sheet, Food Temperature check sheet, Food handling, raw material inward and storage.
- Maintain all agreements and SLA documents.
- Asset list and verification, asset and equipment maintenance records.
- Audits and Quality Control: -
- Conducted unannounced audits at food processing and serving facilities.
- Ensured adherence to protocols, safety standards, and operational efficiency.
- Develop and executed plans to align food processing with health and safety regulations.
Assistant Food & Beverage Manager
Sodexo India Services Pvt. Ltd
08.2021 - 10.2024
- Established performance standards and improved customer service quality.
- Handled customer complaints and enhanced guest satisfaction.
- Designed menus tailored to client preferences.
- Oversaw daily operations, scheduling, supply orders, and team performance.
- Assisted with P&L management, inventory review, and labor optimization.
Food & Beverage Manager
Coconut Grove Hospitality Services
02.2018 - 01.2021
- Recruited, trained, and supervised staff.
- Ordered and managed food, beverages, and equipment.
- Oversaw food preparation, presentation, and service quality.
- Ensured adherence to health and food safety standards.
- Managed budgets, payroll, and financial records.
Food & Beverage Executive
Taj Club House
05.2017 - 12.2017
- Supervised dining and serving areas, ensuring hygiene and setup.
- Managed cooks and food prep staff.
- Oversaw operations and inventory at the ALFRESCO Hookah Bar.
Food & Beverage Supervisor
Al Siraj Hospitality (Bait Al Luban)
02.2015 - 02.2017
- Maintained dining/serving area standards.
- Coordinated staff activities in food preparation.
- Managed food usage and expenditure records.
- Contributed to the restaurant being recognized as the Best Middle Eastern Restaurant in the Gulf.
Food & Beverage Associate
ITC Rajputana
11.2012 - 01.2015
- Delivered guest service with full product knowledge.
- Recommended menu and beverage options.
- Prepared and served mixed drinks, wines, beers, and non-alcoholic beverages.
Education
Bachelor’s - Hotel & Hospitality Management
IHM Jaipur
01-2012
Senior Secondary School - undefined
Army Public School
01-2008
Skills
Team Builder: Developed cohesive, high-performing teams with strong collaboration
Proactive Problem Solver: Anticipates challenges, resolves issues, and ensures smooth operations
Accomplishments
- Enhanced Customer Satisfaction: Improved Employee/Customer satisfaction scores by 20% through personalized dining experiences.
- Boosted Revenue Growth: Increased annual revenue by 8% via menu optimization and service quality improvements.
- Reduced Operational Costs: Cut costs by 4% through vendor management and effective cost-control measures.
- Minimized Complaints: Achieved a 30% drop in customer complaints by implementing training and quality checks.
- Strengthened Vendor Partnerships: Ensured timely cafeteria operations and food delivery by implementing vendor performance monitoring and process alignment.
- Menu Innovation: Designed customer-centric menus tailored to Employee/Customer preferences and feedback, leading to improved loyalty and repeat business.
Personal Details
- Date of Birth: 06th April, 1990
- Languages Known: English, Hindi, Punjabi.
- Mother Tongue: Hindi
- Hobbies: Love to watch movies, Art and craft
- Marital Status: Unmarried
Timeline
Team Member (Food & Beverage Services)
Reliance India Pvt. Ltd
10.2024 - Current
Assistant Food & Beverage Manager
Sodexo India Services Pvt. Ltd
08.2021 - 10.2024
Food & Beverage Manager
Coconut Grove Hospitality Services
02.2018 - 01.2021
Food & Beverage Executive
Taj Club House
05.2017 - 12.2017
Food & Beverage Supervisor
Al Siraj Hospitality (Bait Al Luban)
02.2015 - 02.2017
Food & Beverage Associate
ITC Rajputana
11.2012 - 01.2015
Senior Secondary School - undefined
Army Public School
Bachelor’s - Hotel & Hospitality Management
IHM Jaipur