Travelling, Reading, Learning, Listening Music
Manoj Sivasankaran
Hawalli
Summary
A competent professional with 17 years of experience in Administration, Relationship Management and Sales & Marketing, Gained exposure in charting out marketing strategies & contributing towards enhancing business volumes & growth and achieving profitability norms. Strong organizer, motivator and a decisive leader with successful track record in directing from original concept through implementation to handle diverse market dynamics.
Overview
18
18
years of professional experience
4
4
Languages
Work History
Senior Relation Officer
Coolpex Pure Water Systems
12.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
SENIOR ADMIN
CADELL TRADERS
09.2016 - 11.2018
- Support senior manager and CEO in completing projects
- Plan meetings and take detailed minutes
- Liaison of different departments of the company
- Schedule appointments and update calendar
- Make travel arrangements and reservations for senior managers
- Compose and type regular correspondence, like invitations and informative material
- Develop and maintain a filing system
- Provide statistical and budget reports
- HR consultancy work
- Assisting in the Export business of company
- Accounts management
Quality Checker / Supervisor
Spell IT Services
12.2015 - 08.2016
- Copy editing works
- Supervise the quality of Data entry
- Quality checking
- Completing the projects within the time limit.
STORE MANAGER
Aditya Birla Retail Limited
07.2013 - 06.2014
- Operations of the retail store.
- Responsible for achieving the sales target.
- Customer Service management.
- Implementing new marketing strategies to add more customers
- Improve sales and provide highest customer happiness.
- Control the damage, shrinkage and increase profitability.
- Provide highest store upkeeping standards for customers.
Assistant Manager
ICICI Securities
11.2011 - 05.2012
- Primarily responsible for the sales of Equity products.
- Sales Planning for all Financial products.
- Relationship management.
- Managing the inactive default customers within reasonable limits.
- Identification & Development of new Customers/Markets.
- Customer Care & Support.
Relationship Manager -Band 3
IDBI FEDERAL LIC
11.2010 - 04.2011
- Bancassurance channel of LI
- Channel partners of Federal Bank ltd.
- Generating Sales and meeting targets through channel partners.
- Identifying HNI clients and provide financial planning and services for them
- Relationship management with all the bank employees
- Overachieve the business targets through multiple financial products.
- Responsible to handle seven Federal Bank branches.
Assistant Salas Manager (Senior Relationship Manager)
Tata Aig Life
06.2009 - 10.2010
- Alternate channel of LI
- Channel partners cholamandalam and jrg securities.
- Generating Sales and meeting targets through channel partners.
- Identification & Development of new Customers/Markets.
- Handled the Alternate Channel business - Corporate Agency and Broking channel business for Tata-Aig Life.
- Developed and maintained healthy business relationships with various verticals like broking branch, franchisee and dsf (open market team).
- Successfully handled sales targets from JRG Securities ltd and dbs cholamandalam ltd, maintained great rapport with their sales team as well as management team.
- Overachieved the target by driving the business from 3 districts of south kerala and handled more than 8 branches.
- Attainments:
- Achieving sales target.
Associate Health Assurance Manager.
ICICI Prudential Life Insurance Company Ltd
05.2008 - 06.2009
- Sales of health insurance products as well as equity linked investment products
- Development of new health insurance channel by collaboration with multiple doctors.
- Providing financial analysis and advises HNI clients about the best financial and insurance solutions.
- Attainments:
- Handling a team having 28 doctors and achieved monthly team target as well as individual target.
- Developed a good number NRI and HNI clients maintaining a good rapport with them
Insurance Associate
HDFC SL
09.2007 - 04.2008
- Handling alternate channel of HDFC SL.
- Financial Planning for individuals
- Sales of various insurance plans.
- Customer Care & Support.
- Attainments:
- Consistent performer
- Got Merit Certificate for performance
- Developed good number NRI clients.
- Conducted financial planning presentations to families and individuals.
- Joined hdfc-sl as financial consultant and later promoted as insurance associate.
Education
PGDCA -
06.2004
B.Com Degree - Commerce
University of Kerala
04.2002
Pre Degree - undefined
Govt Arts College, Kerala University
03.1998
SSLC - undefined
Govt Model High School
Thiruvananthapuram03.1996
Skills
Excellent communication skills
Positive demeanor
Inter personal skills
Relationship management
Customer service
Sales skills
Effective team contributor
Adaptability in learning
Interests
Declaration
I hereby declare that the above said details of mine are true to my belief and knowledge.
PERSONAL ATTRIBUTES
- Self Starter
- Achievement Oriented
- Ability to Listen
- Ability to Motivate
- Co-operative
- Positive Attitude.
Timeline
Senior Relation Officer
Coolpex Pure Water Systems
12.2018 - Current
SENIOR ADMIN
CADELL TRADERS
09.2016 - 11.2018
Quality Checker / Supervisor
Spell IT Services
12.2015 - 08.2016
STORE MANAGER
Aditya Birla Retail Limited
07.2013 - 06.2014
Assistant Manager
ICICI Securities
11.2011 - 05.2012
Relationship Manager -Band 3
IDBI FEDERAL LIC
11.2010 - 04.2011
Assistant Salas Manager (Senior Relationship Manager)
Tata Aig Life
06.2009 - 10.2010
Associate Health Assurance Manager.
ICICI Prudential Life Insurance Company Ltd
05.2008 - 06.2009
Insurance Associate
HDFC SL
09.2007 - 04.2008
B.Com Degree - Commerce
University of Kerala
Pre Degree - undefined
Govt Arts College, Kerala University
SSLC - undefined
Govt Model High School