Manoj Sonawane
Belapur
Summary
Analytical and detail-oriented Data Analyst with 3+ years of experience, currently working at TCS on projects for State Bank of India (SBI). Skilled in PL_SQL, SQL, Excel, and data visualization tools to extract actionable insights that support business decisions. Adept at providing technical customer support, ensuring service quality and compliance with banking standards. Proven ability to automate reports, streamline processes, and enhance efficiency, with a strong focus on innovation and organizational success.
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
6
6
years of professional experience
Work History
Data Analyst
Tata Consultancy Services
Mumbai, Maharashtra
03.2022 - Current
- Effectively resolved client inquiries, issues, and technical problems related to SBI's systems and services, consistently achieving and exceeding defined SLAs to ensure high customer satisfaction.
- Ensured all client support activities complied with TCS and SBI's quality standards, best practices, and regulatory requirements, maintaining accuracy, security, and operational excellence.
- Maintained clear and proactive communication with clients, ensuring timely updates, smooth collaboration, and strengthened long-term relationships.
- Delivered technical and functional support for SBI's banking operations, ensuring smooth system performance and uninterrupted business processes.
- Managed and resolved customer queries by leveraging SQL to extract, analyze, and interpret banking data, ensuring timely and accurate issue resolution.
- Applied Linux commands to monitor server logs, diagnose errors, and troubleshoot system issues, ensuring high availability and stable performance.
- Automated daily reporting processes using Excel (Pivot Tables, VLOOKUP, and Macros), reducing manual workload and improving operational efficiency by 30%+.
Graduate Trainee Engineer
Vitesco Technologies
Pune, Maharashtra
02.2020 - 02.2022
- Company Overview: Production Company
- Assisted in designing, testing, and validation of automotive components and systems, ensuring compliance with engineering standards.
- Worked with cross-functional teams to analyze technical issues and provide effective solutions.
- Prepared and maintained technical documentation, reports, and presentations for project reviews.
Education
BE -
SSVPS's Bapusaheb Shivajirao Deore College Of Engineering
Dhule, Maharashtra05.2019
HSC - undefined
A. U. H. Kardopati Parola
Parola, Jalgaon12.2015
Skills
- Oracle PLSQL
- Relational Database design & Data Modelling
- Data Visualization
- SQL
- Linux
- Python
- ETL Processes
- Microsoft Excel
- Microsoft Power Point
- Gmail
- Oracle DB
- Microsoft Power BI
- PostgreSQL
- SQL databases
- Data cleaning
Accomplishments
- Successfully automated daily reporting using Excel (Macros, Pivot Tables, VLOOKUP), reducing manual effort by 30% and improving operational efficiency.
- Assisted in developing data-driven insights that supported decision-making for banking operations and process improvements.
- Consistently ensured compliance with banking regulations and data security standards, avoiding risks and audit findings.
- Recognized for maintaining excellent client communication, resulting in improved customer trust and long-term collaboration.
LANGUAGES
English Full Professional Proficiency
Hindi Full Professional Proficiency
Marathi Full Professional Proficiency
Timeline
Data Analyst
Tata Consultancy Services
03.2022 - Current
Graduate Trainee Engineer
Vitesco Technologies
02.2020 - 02.2022
HSC - undefined
A. U. H. Kardopati Parola
BE -
SSVPS's Bapusaheb Shivajirao Deore College Of Engineering
Hobbies and Interests
Data Analytics & Visualization, Technology Trends & AI, Problem Solving & Puzzles, Traveling & Exploring Cultures, Fitness & Outdoor Activities, Cricket