MANOJ SUKUMARAN
Summary
Seasoned IT professional with a proven track record in Microsoft 365 migrations and Active Directory management. Demonstrates strong leadership in technical support and strategic project implementations, enhancing system reliability and security. Skilled in Microsoft Purview and Intune, with exceptional problem-solving abilities and client support expertise.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Manager - Technical Support
Persistent Systems
Gurgaon
02.2025 - Current
- Planning and implementing migration and transformation projects for M365, Active Directory, Exchange Hybrid, and SharePoint Online.
- Planning and implementing M365 Security & compliance, Defender, Intune, Data Loss Prevention
Associate Consultant
HCL Technologies
Noida
05.2020 - 02.2025
- Assisting enterprise customers with the adoption of various M365 products and services, including migration to O365 (from on-premises Exchange, SharePoint - Migration Manager, Google Workspace), Intune deployments, and Microsoft Defender services.
- Completed planning and migration for Exchange Server emails to O365 [hybrid] and Active Directory domain.
- Planning and deployment of Active Directory Directory Services, AD group policies, domain controller, and endpoint hardening using CIS-compliant group policies, Microsoft Entra ID and Entra Connect.
- Deployment of Intune/MDM, policy administration, apps deployment, device administration including LAPS and BitLocker, patching, Hybrid Azure AD Autopilot client deployment, and integration with Defender for Endpoint, with a focus on achieving a Zero Trust landscape.
- M365 Purview: Security & Compliance, Data Loss Prevention, and Information Governance.
- Microsoft Defender: M365 Defender for Office, Identity, & Endpoints, MDCAS, Azure conditional access.
- Completed planning and deployment of WSUS (for on-premise application server patching).
- RMAD (Recovery Manager) / Quest backup and restore administration, including version upgrade/migration.
- Monitoring, troubleshooting using AD PowerShell, Exchange Management Console, O365, and MS Online PowerShell.
Advanced Systems Administrator
IT By Design
03.2020 - 05.2020
- Partner Support - Evaluate, monitor and enhance IT infrastructure with an emphasis on availability, reliability, scalability, security, data confidentiality and system integrity
- Responsible for Administration, Maintenance and support for overall IT Infrastructure- Exchange 2010 /2013 /2016, Exchange Online (Office 365), ADDS, Intune, Wintel, Hyper-V, Azure, Identity Management, Exchange migration
- Administration and monitoring of Backup Infrastructure and performance, Security
Lead, Operations
Concentrix India (Convergys India Services Private Limited)
11.2017 - 01.2020
- Overall O365 administration including Exchange Online, Exchange Server 2010 /2013 /2016, Active Directory (AD DS) and Active Directory Federation Services (ADFS), SharePoint, One Drive for Business, Azure Active Directory, Azure AD synchronization, Azure Rights Management, Azure Information Protection, O365 Encryption and Identity Management
- Troubleshooting issues related to Mail-flow, Shared Mailbox, Distribution List, User Mailbox, Anti-spam, Anti-malware, O365 Security and compliance, DLP, Retention policies
- Supporting Microsoft Office 365 Exchange Online users using MS Office Outlook 2016 and OWA, calendar, tasks, Mailbox management like Mailbox permission, delegation, quota management, Extended message trace, and mail transport rule creation/modification
- Intune: Device Registration, Policy, Apps, Devices, identity, patch management
- Supporting Office365 migration projects including hybrid configuration, Installation, configuration and troubleshooting of Directory Synchronization Tools using Azure AD connect
- Strong communication skills & experience in handling global support/clients and Capable of performing O365 global admin role
Information Technology Regional Supervisor
Frigoglass India Private Limited
IMT Manesar
01.2006 - 12.2016
- Company Overview: www.frigoglass.com
- Responsible for handling the overall IT infrastructure, along with four IT personnel, across the Asia region.
- Efficiently handling the administration and maintenance of MS Exchange 2010 Server and clients, Active Directory Group Policies, ADFS, DHCP, MS SCOM Server 2012, SCCM, NetBackup 7 Master Server, MSA storage P2000, MSA P2040, Hewlett Packard ML/DL series servers, and VMware infrastructure.
- Installation and Administration of MS SQL Server
- Supporting Checkpoint VPN clients
- Maintaining Symantec antivirus Server V12 & Monitoring the network for antivirus activities through the central console
- Responsible for handling daily, Monthly and yearly backups of network servers using Symantec NetBackup 7, Backup EXEC 12d (Veritas); Planning backup strategy, HP 4048 Tape library Management
- Initiate recovery procedures if required
- Managing incident managements and ensuring the IT team provides efficient Helpdesk support Including Support for Manufacturing process requiring IT service
- Planning, configuration and troubleshooting LAN, Switches, Network printing and WiFi equipment (Aruba)
- Maintenance of BaaN Ln ERP Server and Clients (HP Integrity RX6600 on HP UX 11.2)
- Administration and maintenance of Barcode server and barcode handheld devices for Manufacturing and assembly line
- Infrastructure monitoring with SolarWinds; responsible for VoIP and Video Conference equipment
- Analysing and troubleshooting the system logs and tracks the nature and resolution of problems
- Monitoring usage to ensure security of data and access privileges and report to auditors
- Www.frigoglass.com
Education
Master of Computer Application -
Punjab Technical University
01.2016
B.Com -
University Of Delhi
01.1999
12th - All India Senior School Certificate Examination (AISSCE)
Ramjas School
R.K.Puram01.1996
10th - All India Secondary School Examination (AISSE)
Ramjas School
R.K.Puram01.1994
Skills
- Microsoft 365
- O365
- Exchange Server Hybrid
- Active Directory
- Entra ID
- Identity and Access Management
- Microsoft Purview
- Intune
- Migrations
- SharePoint Online
- PowerShell: Exchange/M365/AD
Certification
- MCSA (Office 365)
- Certified by Hewlett Packard on HP-UX System and Network Administration 1 & 2
- CLS (Certified Lotus Specialist)
- CIC (Certificate in Computing) from IGNOU.
- Certified on ISO 14001:2004 by UL Management Systems
Languages
- English
- Hindi
- Malayalam
Personal Information
Date of Birth: 04/15/79
Languages
English
First Language
Hindi
Proficient (C2)
C2
Malayalam
Upper Intermediate (B2)
B2
Timeline
Manager - Technical Support
Persistent Systems
02.2025 - Current
Associate Consultant
HCL Technologies
05.2020 - 02.2025
Advanced Systems Administrator
IT By Design
03.2020 - 05.2020
Lead, Operations
Concentrix India (Convergys India Services Private Limited)
11.2017 - 01.2020
Information Technology Regional Supervisor
Frigoglass India Private Limited
01.2006 - 12.2016
Master of Computer Application -
Punjab Technical University
B.Com -
University Of Delhi
12th - All India Senior School Certificate Examination (AISSCE)
Ramjas School
10th - All India Secondary School Examination (AISSE)
Ramjas School
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