Manoj Yadav
Professional Banker
Mumbai
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
3
3
Languages
Work History
Senior Area Head
CARE HEALTH INSURANCE CO LTD.
11.2013 - Current
- Enhanced employee engagement through regular performance reviews, feedback sessions, and professional development opportunities.
- Led a team of professionals to achieve area targets, fostering a collaborative work environment.
- Developed and maintained strong relationships with key clients, resulting in increased customer satisfaction and loyalty.
- Educated and trained staff to equip with knowledge about products, customer service and internal policies.
- Boosted employee morale by recognizing outstanding contributions from team members during monthly meetings.
- Analyzed key performance indicators to identify trends and areas for improvement within the department.
- Kept business operations smooth and efficient by closely monitoring operations and revamping workflows.
- Planned and implemented growth strategies.
- Promoted business' development by building and maintaining relationships with new clients.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Provided professional services and support in a dynamic work environment.
- Worked flexible hours across day, weekend, and holidays.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Partner Select
Reliance LIFE INSURANCE LTD
05.2007 - 11.2013
- Primary responsibility is to recruit Insurance Consultant, Agency Development Partner-Premier And Agency Development Partner From HNI Category
- Activate Insurance Consultant on a monthly basis as per given plan
- Motivate and Guide Agency Development ers to enhance the sales experience
- Review with the Reporting Manager onPartner-Premier And Agency Development Partner to recruit Advisors under them
- Ensure active advisor productivity is maintained as per the plan
- Understand, monitor and develop Team to ensure that they meet the Career Progression as per the Agency Structure
- Generate revenue and acquire new customers for the Company
- Mandatory attendance at all meetings and training programs as decided from time to time by the Management
- Go on joint calls with the team member a weekly basis
- Conduct meetings with reporting Mangers on an on-going basis
- Comply with all the Policies and Procedures laid down by the Company.
Accounts Executive Audit Department
Supreme Industries
- 07.2007
- Audit Daman Unit and submitted report to Senior
- Audit Jalgaon Unit and Submitted report to senior
- Control of MIS.
Operations Management
J.D.JHAVERI & ASSOCIATES
05.1995 - 08.2004
- Signing up in new Client and Shop Operators for ITR Services and other value-added services
- Billing- Setting up the billing process and monitoring the collection from respective areas
- Back End - Responsible for managing back end operations which included setting up of Audit Operation
- Acquisition Support - Successfully managing acquisition support to customers of Account and across locations in Mumbai.
Education
Bachelor of Commerce -
Mumbai University
Mumbai, India06.1994
Diploma in Finance -
Welingkar Institute of Management
Mumbai, India1996
Skills
POS Terminal Operation
undefinedAccomplishments
- 2 Times Awarded As A 'TOP 10 Manager' from West Region (Selection Criteria-Need to login and convert Minimum 10 Lakhs weighted premium in the month of Sept.13 And March 2015).
- Selected as a 'ELITE ICON MANAGER' (Only 25 To 30 Managers are selected from All India Level. Business Criteria is in a Financial Year 2014-15 Minimum Business delivered should be at least 45 Lakhs and above with 80% Plus Persistency.)
- Selected as a 'ICON MANAGER' (Only 250 Managers are selected from All India Level. Business Criteria is in a Financial Year 2013-14 Minimum Business delivered should be at least 12 Lakhs and above.)
- Every Year Creating 'Power Club Qualifiers' in both Half i.e. H1 (Jan-June) and H2 (July-Dec.).
- Created '51 Club Qualifier Agent' (Criteria for 51 Club - 22 Policies in 11 week).
- 7 Times Created Jadi 5 Achiever Advisor '(Criteria - In a month Advisor has to login And Convert '5 BDA' Policies.
- In March 2015 activated 21 Advisors and Done 21 lakh WCPI.
- Always in Top 5 Pan India.
- 20 + Health Planner Qualify always foreign Trip.
Personal Information
Date of Birth: 09/20/74
Additional Information
Know About Windows
MS Office (Word, Excel, PowerPoint)
Internet.
Timeline
Senior Area Head
CARE HEALTH INSURANCE CO LTD.
11.2013 - Current
Partner Select
Reliance LIFE INSURANCE LTD
05.2007 - 11.2013
Operations Management
J.D.JHAVERI & ASSOCIATES
05.1995 - 08.2004
Accounts Executive Audit Department
Supreme Industries
- 07.2007
Bachelor of Commerce -
Mumbai University
Diploma in Finance -
Welingkar Institute of Management
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