Manoj Yadav
Professional Banker
Mumbai
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
29
29
years of professional experience
3
3
Languages
Work History
Senior Area Head
CARE HEALTH INSURANCE CO LTD.
11.2013 - Current
- Enhanced employee engagement through regular performance reviews, feedback sessions, and professional development opportunities.
- Led a team of professionals to achieve area targets, fostering a collaborative work environment.
- Developed and maintained strong relationships with key clients, resulting in increased customer satisfaction and loyalty.
- Educated and trained staff to equip with knowledge about products, customer service and internal policies.
- Boosted employee morale by recognizing outstanding contributions from team members during monthly meetings.
- Analyzed key performance indicators to identify trends and areas for improvement within the department.
- Kept business operations smooth and efficient by closely monitoring operations and revamping workflows.
- Planned and implemented growth strategies.
- Promoted business' development by building and maintaining relationships with new clients.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Provided professional services and support in a dynamic work environment.
- Worked flexible hours across day, weekend, and holidays.
- Excellent communication skills, both verbal and written.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Partner Select
Reliance LIFE INSURANCE LTD
05.2007 - 11.2013
- Primary responsibility is to recruit Insurance Consultant, Agency Development Partner-Premier And Agency Development Partner From HNI Category
- Activate Insurance Consultant on a monthly basis as per given plan
- Motivate and Guide Agency Development ers to enhance the sales experience
- Review with the Reporting Manager onPartner-Premier And Agency Development Partner to recruit Advisors under them
- Ensure active advisor productivity is maintained as per the plan
- Understand, monitor and develop Team to ensure that they meet the Career Progression as per the Agency Structure
- Generate revenue and acquire new customers for the Company
- Mandatory attendance at all meetings and training programs as decided from time to time by the Management
- Go on joint calls with the team member a weekly basis
- Conduct meetings with reporting Mangers on an on-going basis
- Comply with all the Policies and Procedures laid down by the Company.
Accounts Executive Audit Department
Supreme Industries
- 07.2007
- Audit Daman Unit and submitted report to Senior
- Audit Jalgaon Unit and Submitted report to senior
- Control of MIS.
Operations Management
J.D.JHAVERI & ASSOCIATES
05.1995 - 08.2004
- Signing up in new Client and Shop Operators for ITR Services and other value-added services
- Billing- Setting up the billing process and monitoring the collection from respective areas
- Back End - Responsible for managing back end operations which included setting up of Audit Operation
- Acquisition Support - Successfully managing acquisition support to customers of Account and across locations in Mumbai.
Education
Bachelor of Commerce -
Mumbai University
Mumbai, India06.1994
Diploma in Finance -
Welingkar Institute of Management
Mumbai, India1996
Skills
POS Terminal Operation
Employee Coaching
Key Account Management
Active Listening
Administrative Leadership
Adaptability and Flexibility
Reporting management
Documentation And Reporting
Performance monitoring
Relationship Building
Training skills
Marketing strategy
Multitasking and Prioritizing
Operations Management
Teamwork and Collaboration
Accomplishments
- 2 Times Awarded As A 'TOP 10 Manager' from West Region (Selection Criteria-Need to login and convert Minimum 10 Lakhs weighted premium in the month of Sept.13 And March 2015).
- Selected as a 'ELITE ICON MANAGER' (Only 25 To 30 Managers are selected from All India Level. Business Criteria is in a Financial Year 2014-15 Minimum Business delivered should be at least 45 Lakhs and above with 80% Plus Persistency.)
- Selected as a 'ICON MANAGER' (Only 250 Managers are selected from All India Level. Business Criteria is in a Financial Year 2013-14 Minimum Business delivered should be at least 12 Lakhs and above.)
- Every Year Creating 'Power Club Qualifiers' in both Half i.e. H1 (Jan-June) and H2 (July-Dec.).
- Created '51 Club Qualifier Agent' (Criteria for 51 Club - 22 Policies in 11 week).
- 7 Times Created Jadi 5 Achiever Advisor '(Criteria - In a month Advisor has to login And Convert '5 BDA' Policies.
- In March 2015 activated 21 Advisors and Done 21 lakh WCPI.
- Always in Top 5 Pan India.
- 20 + Health Planner Qualify always foreign Trip.
Personal Information
Date of Birth: 09/20/74
Additional Information
Know About Windows
MS Office (Word, Excel, PowerPoint)
Internet.
Timeline
Senior Area Head
CARE HEALTH INSURANCE CO LTD.
11.2013 - Current
Partner Select
Reliance LIFE INSURANCE LTD
05.2007 - 11.2013
Operations Management
J.D.JHAVERI & ASSOCIATES
05.1995 - 08.2004
Accounts Executive Audit Department
Supreme Industries
- 07.2007
Bachelor of Commerce -
Mumbai University
Diploma in Finance -
Welingkar Institute of Management