To build strong Business where I work
Manoj Hanumanta Wagh
Analyst
Pune,India
Summary
Career Objective – To seek challenging assignments and responsibilities and grow along with the organization excelling knowledge and skills towards career advancement. Profile Summary: Work as an IT Analyst with a demonstrated history of working in the information technology professional since February 2015. Total experience of 6 years including in-house System Support team where we support different application and also act as a bridge between the customer service and development team across different accounts. Strong information technology professional with a AWS focused in Cloud Computing Solution. Good communication and interpersonal skills with expertise in offshore as well as client-facing role. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level as Analyst position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
1
1
Certification
5
5
Languages
Work History
IT Operation Analyst
Tata Consultancy Services
Pune, MH
02.2015 - Current
- Key Skills
- File Zilla Portal
- Job role and responsibilities
- Working on data cleaning, visualization and prediction part
- Gathering client requirements and work accordingly
- Remained up-to-date on latest technologies and solutions applicable to company products
- Resolve Customer queries through email as well as on call
- Troubleshoot customers problem and managed technical support needs for customersh
- Preparing documentation and presentations
- Provide base level IT support to non-technical personnel within business
- Managed technical support needs for customers
- Remained up-to-date on latest technologies and solutions applicable to company products
- Resolve Customer queries through email as well as on call
- Fixing system errors where ever possible from the back end and work with development team if any code fixes required
- Circulate communications and updates through email for any change in application and workflow
- Monitor Bancs workflow and do amendments to various workflow processes/work types from the back end (Configuration Changes)
- We monitor failed/skipped and pending transactions at the back of the application
- Work on BaNCS exception reports and work/arrange fixes for any issues
- Provide access to user for different applications like PDS, ELAS, LAS etc
- Report failed transactions to admin teams via e mails with possible resolution
- Projects 1:
- Project Name Team Mapping Configuration Automation
- Duration 4 Year
- Benefits Save time and minimize errors
- Project Overview:
- Initially we need to do team mapping changes (change one team to another team) manually which is very time consuming and high chances of error
- I’ve made one tool with the help of VB developer’s team to overcome this issue and through that tool the changes is automatically implemented into the system
- This helps us to save our time and also increase accuracy
- Project Name Report Automation, Benefits Save time and minimize errors
- Project Overview:
- I have a one report where we need to release entry from system after certain time limit and we need to do this manually which is very time consuming and high chances of error
- I’ve made one tool with help of VB developer’s team to overcome this issue and through that tool entries are automatically release from system and accordingly comments are updated into system as well as into the report through this tool
- This helps us to save time and also increase accuracy.
Sr Process Associate
Steria Pvt Ltd
Pune , MH
06.2013 - 08.2014
- Job role and responsibilities
- Working with NHS (P2P)
- Team Works on Accounts Payable claims
- As a team Member
- I am Responsible for following activities
- Analyses and Process Allocation and Making Payments
- Make sure that target should be achieved in terms of quality and quantity
- Rectifying Errors while Quality check
- Attending queries raised by the team.
Education
H.S.C -
Maharashtra State Board of Secondary And Higher
Dehu Road Pune 03.2022 - 04.2012
B. Com -
Savitribai Phule Pune University
Pimpri-Chinchwad, MH 03.2009 - 04.2012
M.Com -
Savitribai Phule Pune University
Pune, MH 03.2012 - 04.2015
S.S.C -
Maharashtra State Board of Secondary And Higher
Dehu Road Pune 03.2005 - 04.2006
Skills
Competencies and abilityKnowledge of preparing procedure and training guidesExperience of working in pressure environment and under strict deadlines Multi taskingEnthusiastic to learn new things and always try to implement this in day to day workThorough understanding of the BaNCS applicationKnowledge of different life and pension productsWell OrganizedAchievements and RecognitionsSuccessfully handled business migrationTrained CS teams on BTS and BaNCS applicationSuccessfully arranged MO testingReceived appreciations for best performance in TCSReceived TCS GEMS award for best performanceHave done Process improvements (idea’s) for the team
Track Switch Operation
Rental Facility Operation
Managing unit operations
Security operations experience
Electric Multiple Unit (EMU) equipment operation
Data operations abilities
Certification
Data Analyst in R programming
Interests
Cricket, Football
Teams Played For Current Career With Mt. Waverley
I am an opening bowler with excellent pace and good control. I am a genuine wicket taker.
I spent most of my Junior Career as a bat and handy bowler, but on changing to Mt. Waverly I found myself as a middle order bat and opening bowler. Since then I have managed to post a number of high 50’s when given the opportunity with the bat and on a number of occasions taken 5 wicket or more in an innings as an opening bowler. I am considered as one of the quickest bowlers in the competition.
To me cricket is a way of life and one in which I gain great pleasure.
Timeline
Data Analyst in R programming
06-2022
H.S.C -
Maharashtra State Board of Secondary And Higher
03.2022 - 04.2012
IT Operation Analyst
Tata Consultancy Services
02.2015 - Current
Sr Process Associate
Steria Pvt Ltd
06.2013 - 08.2014
M.Com -
Savitribai Phule Pune University
03.2012 - 04.2015
B. Com -
Savitribai Phule Pune University
03.2009 - 04.2012
S.S.C -
Maharashtra State Board of Secondary And Higher
03.2005 - 04.2006