Summary
Overview
Work History
Education
Skills
Academiccredentials
Languagesknown
Personal Information
Alternativeemail
Languages
Timeline
Generic
Dhruva Dubey

Dhruva Dubey

Mumbai

Summary

Handling Back Office Operations in various capacities for the past 6 to 7 years, within which I have gained knowledge & Experience in various fields.

Overview

Work History

Retail Executive

Swasti Vinayaka Art and Heritage Corporation Limited

Office Assistant

The Air Cargo Agents Association of India (ACAAI)

All Back Office related work.
● Job role involves,
❖ Online Registration and Updating of forms in the system. ❖ Membership Application Verification & Documentation for ACAAI Membership ❖ Drafting of emails and co-ordinating with Regional offices ❖ Arranging and preparing files for Managing Committee meetings ❖ All Admin related work for Head Office. ❖ Travelling to places for official purpose.

Senior Executive

CRP Technologies Ltd

● Working with the team as Back Ground Verification process part of Human Resource
Department.
● Job role involves,
❖ Verification of the documents submitted by the candidates. ❖ Co-ordination with the Human Resource Department. ❖ Making Calls and Sending Emails. ❖ Responsible for details verified. ❖ Managing risk factors by obtaining the correct and true information. ❖ Understanding the role and the concept between the employer and employee and
helping make lesser risk for the company.

Customer Care Executive

Fone 2Serve -Communication Pvt Ltd

● Handling the Data Management & Inbound & Outbound Call projects.
● Job role involves,
❖ Inbound and Outbound calling projects. ❖ Management of the data in the system. ❖ Organizing promotion awareness activities by online emailing for clients ❖ Understanding and resolving the problems with the dealers and distributor and also
company norms for clients ❖ Develop new dealer network with new markets.

Assistant Store Manager

Pidilite Ind. Ltd

Pidilite is one of the largest manufactures of Fevicol, Construction & Paint Chemicals, Art
material, FMCG, Industrial Adhesives, Industrial textile Resins and Organic Pigments
preparations.
❖ Responsible for overall handling of the stores. ❖ Distribution of product to the branches. ❖ Ensure store target & its achievement. ❖ Entering the data in the system. ❖ Ensuring the best customer service, Floor disciplines. ❖ Arranging the product display during Training Programmes and conference.

Education

B.Com -

Hazarimal Somani College of Arts, Science & Commer
Mumbai
04.2001 -

Skills

Stores & distribution

Data management

Handling Inbound & Outbound Calls related to customer queries

Keen Observer

Quick Learner

Effective Communication

Multitasking

Academiccredentials

B.Com from Hazarimal Somani College of Arts, Science & Commerce., MS Word /Ms Excel

Languagesknown

  • Hindi
  • Marathi
  • English
  • Gujarati

Personal Information

  • Father's Name: Jagbahal L Dubey
  • Date of Birth: 07/28/84
  • Nationality: Indian
  • Marital Status: Married

Alternativeemail

dhruvdiwedi@rocketmail.com

Languages

English
Hindi
Marathi
Gujarati

Timeline

B.Com -

Hazarimal Somani College of Arts, Science & Commer
04.2001 -

Retail Executive

Swasti Vinayaka Art and Heritage Corporation Limited

Office Assistant

The Air Cargo Agents Association of India (ACAAI)

Senior Executive

CRP Technologies Ltd

Customer Care Executive

Fone 2Serve -Communication Pvt Ltd

Assistant Store Manager

Pidilite Ind. Ltd
Dhruva Dubey