Summary
Work History
Education
Skills
Academiccredentials
Languagesknown
Personal Information
Alternativeemail
Languages
Timeline
Generic
Dhruva Dubey

Dhruva Dubey

Mumbai

Summary

Handling Back Office Operations in various capacities for the past 6 to 7 years, within which I have gained knowledge & Experience in various fields.

Work History

Retail Executive

Swasti Vinayaka Art and Heritage Corporation Limited

Office Assistant

The Air Cargo Agents Association of India (ACAAI)

All Back Office related work.
● Job role involves,
❖ Online Registration and Updating of forms in the system. ❖ Membership Application Verification & Documentation for ACAAI Membership ❖ Drafting of emails and co-ordinating with Regional offices ❖ Arranging and preparing files for Managing Committee meetings ❖ All Admin related work for Head Office. ❖ Travelling to places for official purpose.

Senior Executive

CRP Technologies Ltd

● Working with the team as Back Ground Verification process part of Human Resource
Department.
● Job role involves,
❖ Verification of the documents submitted by the candidates. ❖ Co-ordination with the Human Resource Department. ❖ Making Calls and Sending Emails. ❖ Responsible for details verified. ❖ Managing risk factors by obtaining the correct and true information. ❖ Understanding the role and the concept between the employer and employee and
helping make lesser risk for the company.

Customer Care Executive

Fone 2Serve -Communication Pvt Ltd

● Handling the Data Management & Inbound & Outbound Call projects.
● Job role involves,
❖ Inbound and Outbound calling projects. ❖ Management of the data in the system. ❖ Organizing promotion awareness activities by online emailing for clients ❖ Understanding and resolving the problems with the dealers and distributor and also
company norms for clients ❖ Develop new dealer network with new markets.

Assistant Store Manager

Pidilite Ind. Ltd

Pidilite is one of the largest manufactures of Fevicol, Construction & Paint Chemicals, Art
material, FMCG, Industrial Adhesives, Industrial textile Resins and Organic Pigments
preparations.
❖ Responsible for overall handling of the stores. ❖ Distribution of product to the branches. ❖ Ensure store target & its achievement. ❖ Entering the data in the system. ❖ Ensuring the best customer service, Floor disciplines. ❖ Arranging the product display during Training Programmes and conference.

Education

B.Com -

Hazarimal Somani College of Arts, Science & Commer
Mumbai
04.2001 -

Skills

Stores & distribution

Data management

Handling Inbound & Outbound Calls related to customer queries

Keen Observer

Quick Learner

Effective Communication

Multitasking

Academiccredentials

B.Com from Hazarimal Somani College of Arts, Science & Commerce., MS Word /Ms Excel

Languagesknown

  • Hindi
  • Marathi
  • English
  • Gujarati

Personal Information

  • Father's Name: Jagbahal L Dubey
  • Date of Birth: 07/28/84
  • Nationality: Indian
  • Marital Status: Married

Alternativeemail

dhruvdiwedi@rocketmail.com

Languages

English
Hindi
Marathi
Gujarati

Timeline

B.Com -

Hazarimal Somani College of Arts, Science & Commer
04.2001 -

Retail Executive

Swasti Vinayaka Art and Heritage Corporation Limited

Office Assistant

The Air Cargo Agents Association of India (ACAAI)

Senior Executive

CRP Technologies Ltd

Customer Care Executive

Fone 2Serve -Communication Pvt Ltd

Assistant Store Manager

Pidilite Ind. Ltd
Dhruva Dubey